Job No. 520158 Director of Special Programs

California State University, Bakersfield
California, United States
Salary Not specified
Posted Date
Dec 8, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time


FT/PT: Full-time

PAY PLAN: 12-month

  • However, offer amount will be commensurate with candidate's experience, education, skills, and training.

  • PAY BASIS: Monthly

    BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

    CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants


    FOR PRIORITY CONSIDERATION, applications must be received by October 25, 2022; however, the position will remain open until filled.

    CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy [] and questions may be sent to

    POSITION PURPOSE: Under the administrative direction of the Assistant Vice President for Student Affairs & Student Services, the Director of Special Programs & Student Retention Initiatives is responsible for providing leadership and direct assistance for student retention-based initiatives, programs supporting CSU Graduation Initiative 2025, and student success-related areas in the CSUB Strategic Plan. Emphasis will be placed on closing equity gaps for underrepresented minority (URM) and Pell-eligible students.

    The Director is responsible for providing leadership, direction, and management of programs and services designed to enhance student success. These include student-facing programs and services that support the recruitment, retention, and graduation of URM and Pell-eligible students. The incumbent must be a passionate advocate for student success and have a clear understanding of student development, principles of individual and group behavior, knowledge of and sensitivity to issues related to URM, historically low-income, and first-generation students, a working knowledge of the methods and problems of organization and program management, and a working knowledge of University structure, programs, and services.


    Program Leadership
    • Coordinate programming for URM and Pell-eligible students to promote persistence, retention, sense of belonging, and graduation, while serving as a passionate advocate for student success.
    • Maintain currency on issues and best practices impacting URM and Pell-eligible students.
    • Establish working relationships with internal and external stakeholders to support the recruitment and retention needs of URM and Pell-eligible students.
    • Give presentations to internal and external audiences on topics related to student success and issues impacting Underrepresented Minority (URM), 1st-generation, and Pell-eligible students
    • Work with key stakeholders, K-12, community colleges and four-year colleges to create a consortium designed to address the issues men of color face throughout the educational pipeline and improve retention and graduation rates.
    • Manage the strategic direction, financial resources, and daily operations of Excel Scholars, a recruitment and retention program that supports undergraduate URM males.
    • Provide training for personnel, mentors, student assistants, and program volunteers.
    • Assist in writing grants to secure external funding.
    • Coordinate the creation, planning, and implementation of workshops and seminars.
    • Design and administer a comprehensive assessment plan.
    • Identify, evaluate, and propose solutions to relevant areas that need special attention.
    • Serve on committees as assigned by the Assistant Vice President for Student Success.
    • Coordinate special events and projects as requested.
    • Represent the University on various systemwide, internal and external committees, initiatives, and task forces.

    Student Support
    • Monitor student progress and provide reports as needed.
    • Assess student needs and make data-informed decisions.
    • Refer students to appropriate resources as necessary.


    EDUCATION & EXPERIENCE – Bachelor's degree from an accredited university in higher education or related field and a minimum of five (5) years of professional experience in student success, student development or related area. A doctorate degree and the appropriate internship or clinical training may be substituted for two (2) years of experience.

    • Regular and reliable attendance is required.
    • Knowledge of and sensitivity to issues related to URM, historically low-income, and first-generation students.
    • Demonstrated sensitivity to individual differences and a strong commitment to serving diverse student populations and community constituents.
    • Ability to demonstrate high-level analytical and interpersonal skills in working on complex problems and interpreting student retention data.
    • Working knowledge of the methods and problems of organization and program management.
    • Ability to write clear and concise reports and consistently complete work assignments on time.
    • Ability to work independently, cooperatively, and effectively as part of a team.
    • Skills in budget preparation and fiscal management.
    • Ability to utilize computerized student information systems and the ability to effectively leverage technology.
    • Ability to use initiative and resourcefulness in planning work assignments and implementing short and long-range goals.
    • General knowledge of the principles, practices, and trends of higher education and student services.
    • Ability to effectively engage students.
    • Ability to analyze complex situations accurately and adopt effective courses of action.
    • Ability to advise students individually and in groups on complex student-related matters.
    • Thorough knowledge of the principles of individual and group behavior.
    • Ability to carry out a variety of professionally complex assignments without detailed instructions.
    • Ability to advocate for the needs of individual students and groups of students to university administrators, faculty, and staff.
    • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
    • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
    • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
    • Excellent communication skills: ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
    • Thorough knowledge of English grammar, spelling, and punctuation.
    • Ability to interpret, communicate and apply policies and procedures.
    • Ability to maintain a high degree of confidentiality.
    • Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
    • Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
    • Working knowledge of or ability to quickly learn University infrastructure.
    • Possesses a customer-oriented and service-centered attitude.
    • Must be willing to travel and attend training programs off-site for occasional professional development.
    • Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

    • Master's degree from an accredited university and a minimum of three (3) years of related experience.
    • Demonstrated skills in an institutional/educational environment.
    • Demonstrated professional level experience working in a retention capacity serving URM, historically low-income, and first-generation college students.
    • Knowledge of campus and community resources for URM and Pell-eligible students.
    • Knowledge of academic, social, and emotional challenges often faced by first-generation and Pell-eligible students from diverse backgrounds.

    PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.



    SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

    BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

    MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

    CONFLICT OF INTEREST: A "designated position" in the CSU's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

    GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

    EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.


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