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Pharmacy Technician A/B (Ryan Hospital)

University of Pennsylvania
Pennsylvania, United States
Salary Not specified
Posted Date
Dec 8, 2022

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Position Type
Faculty Positions, Health & Medicine, Medicine
Employment Level
Employment Type
Full Time
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Pharmacy Technician A/B (Ryan Hospital)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Pharmacy Technician A/B (Ryan Hospital)

Job Profile Title

Job Description Summary
Pharmacy Technician A (PTA) is an entry-level position. Certified Pharmacy Technicians (CPhT) with a high school diploma plus 2 years of pharmacy related experience or a minimum of a 2-year college degree in lieu of certification with a minimum of 2 years of pharmacy related experience or a 4 - year college degree and no pharmacy experience are eligible for hire into the PTA position.
Pharmacy Technician B is the position that allows Pharmacy Technician A to transition from knowing how and why things are done into a level of advanced knowledge and understanding pertaining to both academic and technical aspects of the job. This in-depth approach to responsibilities allows for fine-tuned clinical application, making patient care more efficient and effective.

Job Description

Pharmacy Technician A is responsible for proficiently performing the duties of all 4 pharmacy workstations: data entry, filling, phones/mail outs, checking. They must be able to independently complete all secondary responsibilities prior to the end of their shift by strategically using downtime. PTA must be able to answer basic questions from hospital staff such as drug strength and dosage forms, and client pricing. Work sometimes involves communicating with veterinary and pharmacy students, clinicians and nurses.

The following are responsibilities of the Pharmacy Technician A:
  • Receive and screen prescriptions/medication orders for completeness, accuracy, and authenticity
  • Use of certain equipment (Biological Safety Cabinet, Omnicell, etc.)
  • Proper handling of hazardous drugs, including chemotherapy.
  • Medication cycle counts through Omnicell
  • Medication cycle counts through Excel spreadsheets or current pharmacy inventory management system
  • Resolution of simple customer service issues such as triaging phone calls, communicating reasons a prescription cannot be filled such as no refills/expired, and communicating pharmacy and hospital policy to clients related to medications.
  • Proper prioritization of new and refill requests for clients not registered in the hospital
  • Proper stocking technique, including checking expiration dates and rotating stock
  • Adequate knowledge of pharmacy supply usage to fill out pharmacy supply reorder sheets
  • Ability to fill departmental medication stock orders
  • Proper procedure for unit dosing medication, including printing of labels
  • Proper packaging of all mail out prescriptions
  • Proper storage of all medication, including refrigerated and light sensitive storage, and documenting date opened on all MDV
  • Appropriate use of auxiliary labels
  • Proper documentation of any medication related changes
  • Proper clarification and documentation on all prescriptions with missing or inaccurate information
  • Thorough understanding of pharmacy law with the ability to communicate federal and state laws and hospital policy to other members of the healthcare team and clients
  • Ability to close out credit card machine and log daily transactions in hospital computer system
  • Proper maintenance of the Biological Safety Cabinet, including performing daily and weekly decontamination
  • Ability to restock pharmacy Omnicell from CSM as well as restock department Omnicells
  • Communicate with clinicians regarding missing/incorrect prescription information
  • Ability to compound medication by following the Master Formula and completion of corresponding compounding log
  • Critical thinking skills application (i.e. intuition, logic, experience, common sense)
  • Self-management skills (time management, stress management, and adapting to change)
  • Interpersonal skills (negotiation skills, conflict resolution, and teamwork)
  • pharmacy workflow (i.e., duties of each workstation, importance of process and procedure, organization and attention to detail)

*The above list is representative of pharmacy technician responsibilities and is not meant to be inclusive.

In addition to the responsibilities of a Pharmacy Technician A, the Pharmacy Technician B responsibilities include:

In depth knowledge of inventory management including:
  • Full understanding of how inventory levels are calculated
  • Ability to independently make changes to inventory spreadsheets
  • Ability to calculate min/max levels and make changes utilizing dispensing data from the current pharmacy billing program
  • Assumes responsibility for double checking cycle counts completed by Pharmacy Technician A and providing feedback on incorrect cycle counts
  • Partners with the inventory control specialist to resolve out of stock and backorder issues
  • Participates in in-depth training of all new hires, including part-time students
  • Ability to stand in as a back - up checker if the pharmacist or PTC is unavailable
  • Proficient in pharmaceutical calculations with the ability to calculate quantities of ingredients needed for non-standard compounds
  • Proficient in compounding injectable allergy vaccines
  • Collaborates with other hospital departments to resolve issues such as equipment not functioning properly, billing errors, etc.
  • Ability to help troubleshoot Omnicell operational issues
  • Facilitate maintaining equipment/electronic functionality by submitting help desk tickets promptly for any malfunctioning equipment
  • Promptly submit facilities requests for any needed repairs
  • Promptly submit IT help desk tickets when deemed necessary
  • Utilizes professional judgement to resolve issues brought forth by clients and hospital staff; resolves mid-complex problems
  • Advanced critical thinking skills: using creativity and innovation to solve problems


Pharmacy Technician A role:

Pharmacy Technician A (PTA) is an entry-level position.

Certified Pharmacy Technicians (CPhT) with a high school diploma plus two years of pharmacy related experience or a minimum of a two year college degree in lieu of certification with a minimum of two years of pharmacy related experience or a four year college degree and no pharmacy experience are eligible for hire into the PTA position.

Pharmacy Technician B role:

A Certified Pharmacy Technician (CPhT) license is required. High School iploma plus five years of pharmacy related experience and CPhT license. Minimum of a two year college degree with a minimum of two years of pharmacy related experience and CPhT license. Four year college degree and CPhT license.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Veterinary Medicine

Pay Range
$15.34 - $21.93
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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