CASE MANAGER – LEVEL II
WILBUR WRIGHT COLLEGE AND HUMBOLDT PARK VOCATIONAL EDUCATION
City Colleges of Chicago (CCC) Wellness Centers provide counseling,
case management, and other social services to support students in
maintaining their personal well-being and achieving their academic
goals. Located at each of the seven colleges, Wellness Centers
provide best-practices mental health and psycho-social services to
students, faculty, and staff including: crisis intervention, case
management with linkage to community-based resources and public aid
programs; individual counseling, support groups, evaluation for
learning disabilities, wellness education and outreach; and
consultation and training for faculty and staff.
The Wellness Center of Wilbur Wright College, one of the City
Colleges of Chicago, seeks a Case Manager-Level II to provide a
range of counseling, case management, and outreach services to
students, faculty, and staff. This role assists with the clinical
supervision and training of intern trainees participating in the
Clinical Training Program. The position contributes to the best
practices operations of the Wellness Center and participates in
promoting a holistic plan of health and wellness initiatives for
CCC students. Performs related duties as required. The Case
Manager-Level II will provide services at Humboldt Park Vocational
Education Center, the satellite campus of Wilbur Wright College, as
- Provides individual and group psychotherapy and other direct
clinical interventions to a diverse student population across a
broad range of presenting issues.
- Prepares and plans for therapy sessions. Completes clinical
documents in accordance with Health Insurance Portability and
Accountability Act (HIPAA) standards.
- Conducts best practices crisis assessment and intervention and
arranges emergency psychiatric assessment as needed.
- Meets with walk-in clients to assess their immediate or
emergency needs and provides crisis counseling and intervention
services as needed. Provides referrals to appropriate health and
social service agencies for additional services as required.
- Provides short-term counseling and coaching to clients to
address problems and develop coping mechanisms and skills to deal
with issues of stress, time management, and organization.
- Serves as consultant to college staff and faculty for student
development issues, behavioral threat assessment, classroom
behavioral management, and the overall behavioral health of the
- Plans, develops, and implements educational and prevention
outreach and programming which demonstrates cultural responsiveness
in coordination with the Clinical Director, especially for
undeserved or special populations.
- Conducts workshops and professional development sessions for
students, faculty, and staff on critical topics, such as Mental
Health 101, stress and time management, violence prevention/verbal
de-escalation, healthy relationships, and veterans’ issues.
- Utilizes the Counseling Center Assessment Psychological
Symptoms (CCAPS) to assess mental health needs of college students
at intake and to monitor their progress and the effectiveness of
- Represents the Wellness Center and advocates for mental health
and wellness on college committees as assigned.
- Creates and maintains a professional, welcoming environment for
individuals visiting the Wellness Center for services and
- Master’s Degree in Social Work (M.S.W.) OR Master’s Degree
(M.A., M.S., M.Ed.) in Counseling Psychology or another clinical
mental health field required.
- Must be currently working on obtaining licensure by the State
of Illinois as a Clinical Social Worker (LCSW), a Clinical
Professional Counselor (LCPC), or a Clinical Psychologist.
- Counseling experience in a student counseling center within an
urban commuter college or university environment is highly
- Knowledge of individual and group psychotherapy and counseling
theories and practices.
- Knowledge of case management and coordinated care
- Knowledge of treatment principles, modalities, and
- Knowledge of community resources and social service
- Excellent interpersonal, written, and verbal communication
- Ability to work with and relate to a culturally diverse student
body, faculty, and staff.
- Proficiency in the use of Microsoft Office (Word, Excel,
- Bilingual a plus.
Chicago residency is required for all full-time employees within
six (6) months of hire.
- Ability and willingness to support evening coverage
(anticipated to 8:00 p.m. on Mondays through Thursdays) on a
rotating basis with the Wellness Center staff.
- Ability and willingness to travel between Wilbur Wright College
and Humboldt Park Vocational Education Center, as needed.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!