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Dean of Undergraduate Education and Academic Student Services (18575)

American University
District of Columbia, United States
Salary Not Specified
Posted Date
Dec 8, 2022

Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.

Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty, and staff and share a passion for creating change through our knowledge and our work.

Learn more about American University by clicking here .


The Office of the Provost at American University (AU) invites applications for the role of Dean of Undergraduate Education and Academic Student Services (DUEAS). A member of the provost’s senior leadership team, the DUEAS is responsible for oversight of the following programs and functions within the Academic Affairs division: AU Core Curriculum (university-wide undergraduate requirements, including the AU Experience and Complex Problems), First Year Advising, Undergraduate Honors and Scholars Programs and Learning Communities (including University College, University Honors, Community-Based Research Scholars, AU Cornerstone, Frederick Douglass Distinguished Scholars, and AU Compass), and the university-wide Academic Support and Access Center (including academic coaching, disability support services, student-athlete support, and other academic resources for undergraduate, graduate, and law students).

The DUEAS works to enhance academic quality and ensure student thriving as measured by improved undergraduate retention and graduation rates, increased university rankings and reputation, and student success in competing for merit awards and scholarships, among other indicators. The DUEAS is responsible for leading and implementing changes to the programs and services of undergraduate education and academic student services. The DUEAS advises the AU community on university policy and best practices in undergraduate education and is responsible for the enforcement of the Undergraduate Academic Regulations and Academic Integrity Code, including the review of undergraduate student petitions and appeals not addressed at the school/college level.

A member of the Deans’ Council and President’s Council, the DUEAS works closely with other university leaders on high-level planning and management decisions to support the institution’s strategic goals. The individual in this role collaborates with colleagues across AU divisions and represents the provost in university-wide working groups, task forces, and committees pertaining to undergraduate education, retention, and student thriving. The DUEAS also co-leads strategic imperative 3—the Student Experience—in AU’sChangemakers for a Changing Worldstrategic plan. Qualified candidates must be eligible for a faculty appointment in an appropriate academic unit, with teaching responsibilities subject to negotiation.

Essential Functions
  1. Leadership for undergraduate programs:Work in partnership with administrators, faculty, staff, and students to advance the quality of AU’s undergraduate experience. Provide leadership for overarching elements of the undergraduate curriculum, including the AU Core (university-wide undergraduate requirements, including AU Experience and Complex Problems), and Undergraduate Honors and Scholars Programs and Learning Communities (including University College, University Honors, Community-Based Research Scholars, AU Cornerstone, Frederick Douglass Distinguished Scholars, and AU Compass). Along with deans and associate deans, review undergraduate programs and develop new programming in alignment with strategic goals. Support learning outcomes assessment and Middle States accreditation process. Chair the Associate Deans Group and Advising Leads Council to facilitate cross-school collaboration. Oversee first year advising function. Advise the university community on university policy and procedures related to undergraduate education, including the Undergraduate Academic Regulations and Academic Integrity Code. Review student petitions and appeals not addressed at the school/college level. Work closely with the Dean of Graduate and Professional Studies to achieve synergies across undergraduate and graduate education, align policies and procedures across levels, and coordinate communication around regulations and operations. Collaborate regularly with offices across campus, including Campus Life, the University Registrar, Athletics and Recreation, and Financial Aid.

Essential Functions Continued
  1. Supervision of academic student services:Oversee Academic Support and Access Center (ASAC), which comprises academic coaching, Peer-Assisted Student Support (tutoring), Supplemental Instruction (group tutoring), the Writing Center, the Math & Stats Program, student-athlete support, and disability support services for undergraduate, graduate, and law students. Work with directors to assess the effectiveness of existing programs and services and to develop appropriate recommendations for improvements as needed.
  2. Personnel management:Provide leadership and guidance for all UEAS programs and functions. Supervise five direct reports and approximately 65 indirect reports. Oversee appointment of faculty directors.
  3. Budget and operational oversight:Collaborate with Provost’s Office and UEAS academic administration teams on development of budgets for direct reporting units (approximately $10 million annually).

Position Type/Expected Hours of Work
  • Full Time.
  • Exempt.
Required Education and Experience
  • PhD or other terminal degree in a field/discipline represented at the university; possess qualifications for faculty appointment.
  • At least 10 years of experience in academic administration or equivalent.
  • Proven success in effective leadership of undergraduate programs at the institutional level.
  • Demonstrated experience with ADA/504 compliance and support of students with disabilities.
  • Evidence of collaborative work involving deliberation, process, and consultation.
  • Track record of leading institutional change and crisis management.
  • Strong written and verbal communication skills
  • Strategic thinking and ability to execute
  • Working knowledge of information technology systems in an academic environment.
Additional Eligibility Qualifications
  • Hiring offers for this position are contingent on successful completion of a background check.
  • To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive.

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.Click here to learn about American University's unique benefit options .

Current American University Employees

If you are a current employee at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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