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Advocate, Student

Austin Community College
Texas, United States
Salary Not Specified
Posted Date
Dec 8, 2022

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community

  • Values intellectual curiosity and innovative teaching

  • Is attracted by the college's mission to promote equitable access to educational opportunities

  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations

  • Welcomes difference and models respectful interaction with others

  • Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Advocate, Student

Job Description Summary:

To advise and assist academically and/or economically disadvantaged students needing assistance and support to succeed in an academic setting and improve future employability options.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

1) Manages Support Center and Foster Care alumni programs at the campus.
2) Provides counseling for individuals and groups, including career and educational planning, decision making, values clarification, and understanding and overcoming barriers to academic success. Provides crisis intervention, coordination of care and referrals as needed.
3) Provides academic counseling and advising, including course selection, degree planning, review of transfer information, and determination of ultimate employment objectives.
4) Analyzes information about individuals through interviews, assessments, and records to appraise their interests, abilities, and potential barriers to academic success.
5) Provides case management services through on-going contact and follow up with students, and coordinates referrals to college and community services as needed.
6) Manages budgeted funds allocated for students for financial assistance. Serves as liaison between childcare provider, student, and ACC to ensure payments and contracts are being fulfilled.
7) Determines eligibility for special assistance programs offered by the college.
8) Selects and recommends textbooks to be purchased for the Lending Library.
9) Gather and update data, analyze, and incorporate data in working on solutions for students and also to distribute caseloads.
10) Assists with college-related community outreach, networking, and recruiting students.
11) Participates in program planning, development, and documentation including meetups and groups for foster care alumni as well as other students.


Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • College admissions requirements, programs, and courses.

  • Standardized testing procedures and assessment techniques.

  • Multicultural education programs and systems.

  • Program strategies to support student success for low income, minority or under-resourced students.

  • Foster care system and Texas laws for youth who have aged out of foster care.

  • Trauma informed care counseling.

  • Case management.

  • Community resources.

  • Inside Track Coaching training and certification.

  • Texas Health and Human Services Navigator Training and Certification to complete SNAP, TANF and Medicaid applications.

  • Signal Vine texting

  • Central Health Insurance eligibility training.


Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Maintaining an established work schedule.

  • Effectively using interpersonal and communications skills including tact and diplomacy.

  • Effectively using organizational and planning skill, including attention to detail and follow-through.

  • Effectively working with a diverse student population.

  • Counseling and advising students on program guidelines and requirements.

  • Assessing student needs and providing appropriate resources and/or referrals.

  • Maintaining confidentiality of work-related information and materials.

  • Establishing and maintaining effective working relationships.

  • Case management skills.

Technology Skills
  • Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience
  • One year related work experience.

Required Education
  • Master's degree.

Other Preferred Qualifications
  • Licensed Professional Counselor (LPC) or Licensed Master of Social Work (LMSW).

  • Experience in case management.

Physical Requirements
  • Work is performed in a standard office environment.

  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.

  • Occasional lifting of objects up to 10 pounds.

  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$49,205 - $61,506

Number of Openings:


Job Posting Close Date:

December 21, 2022 Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

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