Manager, Health and Welfare Benefits - Office of Human Resources

The Office of Human Resources (OHR) at Carnegie Mellon University is committed to supporting faculty and staff members' success through every stage of their employment at the university. We support the Carnegie Mellon 2025 Strategic Plan through driving efficient, effective, and nimble business practices to support the needs of an evolving university community. We recruit and retain outstanding people at all levels while encouraging a culture of diversity and inclusion, and support for professional and personal development.

Reporting to the VP of Benefits and Compensation, the Manager, Health and Welfare Benefits is responsible for managing the health and welfare benefits staff which is responsible for the overall management of employee health and welfare (including but not limited to: medical, prescription, dental, vision, retiree medical, FSA, HSA & COBRA, tuition reimbursement and unemployment compensation) benefits.

Core responsibilities include:

• Managing the employee health and welfare (including but not limited to: medical, prescription, dental, vision, retiree medical, FSA, HSA & COBRA, tuition reimbursement and unemployment compensation) benefits.
• Performing ongoing evaluation of all benefits plans, costs and utilization, monitor parallel benefits provided by competitor institutions, and report trends and recommend changes aimed at balancing cost with positioning the university as an employer of choice. changes, including meeting with vendors, conferring with outside consultants, etc.
• Coordinating benefit customer service activities within the benefits team, other HR departments and the campus community including such activities as benefits onboarding/orientation sessions, benefits information sessions and forums, benefit fairs, participation in campus events and one on one meetings with individuals.
• Partnering with other HR leaders to develop, review, and document procedures to streamline processes, and ensure legal/regulatory and policy compliance
• Managing the Health and Welfare Benefits team’s audit and reconciliation processes.
• Supporting the Benefits department’s role in budgeting and forecasting work
• Leading special benefit projects, i.e., self-service project, implementation of operational controls.
• Developing, updating and/or presenting communications (such as announcements, articles, plan descriptions, etc.) to employees and respond to and resolve employee concerns regarding benefit programs.
• Attending various meetings, workshops, conferences, etc. related to benefits trends, compliance issues, legislation, and attends various management, project, team, and staff meetings, as required.
• Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within the Office of Human Resources and inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Experience working in a large and/or complex matrixed organization with varied business units and decentralized processes.
• Ability to pay close attention to detail; keep and maintain accurate and detailed reports and records.
• Ability to meet deadlines, work under pressure and with frequent interruptions.
• Ability to work with sensitive information, maintain confidentiality and use discretion.
• A strong proficiency in Microsoft Word, Excel and PowerPoint.

Qualifications:

Education: Bachelor's degree in human resources, business administration, or related field is required.

Experience:

• 8+ years of experience managing benefit plans is required.
• Previous experience managing a team is required.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Certifications: CEBS – Certified Employee Benefits Specialist or International Foundation of Employee Benefits Plans (ISCEBS), or CBP- Certified Benefits Professional preferred.

Requirements:

• Satisfactory background check

Additional information:

• Work Posture: This position is currently operating on a hybrid schedule, with an on-campus/in office presence 3 days a week.

Are you interested in this exciting opportunity?! Apply today!

CMU’s COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see Minimum Requirements to Return to Campus for details regarding the university’s current COVID-19 mitigation requirements.

Location

Pittsburgh, PA

Job Function

Benefits

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information:

• Please visit “ Why Carnegie Mellon ” to learn more about becoming part of an institution inspiring innovations that change the world.
  
  
• Click here to view a listing of employee benefits
  
  
• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .
  
  
• Statement of Assurance