OFFICE SUPPORT ASSISTANT IV

Hiring Department

Energy Management

Job Description

Serves as primary customer contact for department.
Receives incoming phone calls and directs inquiries to appropriate staff.
Follows up with customers to insure a satisfactory response.
Greets visitors and provides assistance with direction.
Customers and visitors include contractors, consultants, faculty, staff, and students.
Receives, sorts, and process utilities bills for MU buildings that are not on campus.
Enter data into our utility billing system and reconcile batches of invoices.
Responsible for setting up, scheduling, and documenting all utility locates for campus.
Notifies appropriate campus staff of utility locates prior to excavation.
Resolves conflicts resulting from schedule, time, and scope changes.
Coordinates orders and distributes uniforms, personal protective equipment to staff.
Maintains database of equipment issued to staff.
Distributes safety shoe and prescription safety glass vouchers, makes payment for department to vendors.
Composes correspondence and performs word processing / copying of various documents for staff members.
Sorts department mail, routes mail and information to staff.
Receives and ships packages for department.
Receives and enters hot and cold calls from service desk.
Enters man hours for work orders into Maximo database.
Place work orders for the department through Service Desk, getting funding details and forwarding back to requestor when assigned work order number.
Schedules departmental meeting room facilities and makes necessary meals arrangements, room setup, equipment needs for meetings and training sessions.
Maintains departmental car pool vehicles records, maintenance and reconcile fuel receipts.
Maintains departmental communication equipment, assignments and maintenance.
Physical Requirements:
Position requires sitting and/or standing, and walking.
Must be able to bend and/or reach on occasion.
Capable of transporting materials regularly.
Duties imply the use of a computer and other office technology involving fine finger movements.
Communicate orally and I writing with various audiences.

Salary

Salary Range: $13.67 - $23.87

GGS Grade: 6

University Title: OFFICE SUPPORT ASSISTANT IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

7:30 AM - 4:00 PM

Monday through Friday

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

A high school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be required is necessary.
Four years progressively responsible office experience is necessary
Education or training beyond high school may be substituted for experience

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-884-2577.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

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