Student Success Advisor and Student/Alumni Engagement

Posting Details

Posting Details

​Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy , Skillport , and the employee assistance program , many of which are offered free of charge.

Working Title

Student Success Advisor and Student/Alumni Engagement

External Link to Posting

https://jobs.uncw.edu/postings/26911

Vacancy Number

E870

Position Number

1557

Location of Workplace

Main UNCW Campus

Department

Cameron School Business - 31200

Division

Academic Affairs - 30000 Division

Brief Summary of Work for this Position

The Student Success Advisor and Student/Alumni Engagement works as part of a growing team in the Office of Graduate Programs within the Cameron School of Business. This position provides program services for students, staff, and faculty that foster excellence in the student experience at UNCW and position them for success as they continue in their chosen career paths. The Student Success Advisor and Student/Alumni Engagement works with diverse caseloads, including students that are on campus in a traditional model, at distance, in a hybrid model and students that are solely online. Additionally, this position collaborates with faculty advisors in every phase of the student life cycle. This position advises students on: various university and program resources, time management resources and program benchmarks. With a campus mandatory advising model, the Student Success Advisor and Student/Alumni Engagement works consistently with their assigned advisees, but also with prospective and continuing graduate students.

In addition, this position focuses heavily on corroborating opportunities for student and alumni engagement and managing an alumni database and communication software. This includes assisting with student recruitment, maintaining and strengthening relationships with campus and community entities, leading initiatives to engage student campus activities and co-curricular opportunities, including potential skill-based badging or micro-credentialing opportunities. The position will collaborate with Graduate Programs stakeholders to arrange online and face-to-face meetings and events for current students, alumni and others.

This position relies heavily on significant use of communication via phone, video conference, email, and other forms of communication, therefore UNCW Student Success Advisor and Student/Alumni Engagement are excellent communicators, self-starters, quick learners and are motivated by working in a collaborative environment. This position reports to the Director of Graduate Programs and works to develop and maintain retention plans to keep students in the program(s) and on track through graduation. This position will require frequent travel for events, including overnight travel. Additionally non traditional work hours will be frequent especially for travel and events.

Minimum Education and Experience Requirements

Master’s Degree in higher education or related area OR hold a master’s degree with at least 3 years of related work experience with a university or college setting.

• Possess strong communication, interpersonal, and organizational skills
• Demonstrated professionalism in effective judgment and professional integrity
• Ability to manage time effectively in a busy environment
• Demonstrated commitment to and execution in customer service
• Experienced with and a passion for working with students from diverse backgrounds in both face-to-face and distance/online environments
• Ability to utilize and learn various advising and software applications, learning platforms, and technology-based delivery systems.
• Knowledgeable of best practices and theoretical foundations in the field of adult learning, student development, supplemental instruction, advising, and student services, as well as, all relevant federal, state, and local laws, university regulations, and programs/policies required for compliance.
• Ability to work irregular work hours, frequent evening, weekends, and holiday hours

Preferred Education, Knowledge, Skills & Experience

Demonstrated experience in effectively working in a matrix organization.
Experienced with the assessment of programs and services.
Minimum one-year experience working exclusively with an online student population and/or online advising model.
Possess a proven track record for effective advising, coaching, and communication skills within a diverse student population.
Applications such as Microsoft Office Suite, as well as enterprise platforms (Banner, Degree Works, Web Now, Apply Yourself, etc.).

Required Certifications or Licensures

N/A

Primary Purpose of Organizational Unit

The Graduate Programs Office is responsible for overseeing the graduate programs within the Cameron School of Business: Master of Science in Accountancy; Master of Computer Science & Information Systems; Professional MBA ; Online Corporate MBA ; Online Executive MBA ; International MBA ; MS Business Analytics; MS in Finance and Investment Management; as well as a Business Foundations Certificate. The office processes applications for admission, provides general student support, administrative support for events, hires and manages graduate assistants, fiscal administration for graduate program budgets, and manages graduation processes.

College/School Information

The business world is transforming itself from the industrial age into the information age. Business education at the Cameron School of Business is focused on the technical, analytical and interpersonal skills students will need to lead this fundamental change in the business world through the 21st century.

The Cameron School of Business is fully accredited by the Association to Advance Collegiate Schools of Business ( AACSB ). AACSB Accreditation is the hallmark of excellence in business education, and has been earned by less than five percent of the world’s business programs

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings

Single Incumbent

Special Notes to Applicants

PLEASE NOTE : This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.

For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.

Months Per Year

12 Months

FTE

1.0 (40 hours per week)

Type of Position

Permanent

Anticipated Ending Date if Time-Limited Positions

Job Posting Date

12/05/2022

Posting Close Date

01/03/2023
Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. List of 3 Professional References

Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn of this opportunity with UNC Wilmington?
   • UNCW LinkedIn Page
   • UNCW Facebook Page
   • UNCW Twitter Account
   • UNCW Website
   • Indeed.com
   • InsideHigherEd.com
   • Carolina Job Finder / Employment Guide
   • Direct Contact from UNCW HR Representative / Recruiter
   • UNCW Employee Referral
   • Craigslist
   • Other Social Media Tools
   • Chronicle of Higher Education
   • Other