About Embry-Riddle Aeronautical University:
Embry-Riddle Aeronautical University is an independent, culturally
diverse institution providing quality education and research in
aviation, aerospace, engineering, and other related fields with
residential campuses located in Daytona Beach, Florida and
Prescott, Arizona. The University's Worldwide campus provides
educational opportunities online and at approximately 130 locations
throughout the United States, Asia, Europe, and Central/South
As the largest and most comprehensive aviation and
aerospace-focused university in the world, Embry-Riddle is a unique
institution. Over the past 90 years, the University has evolved
with industry to break new ground and produce top-level graduates
who serve the ever-changing needs of aviation and aerospace and
other STEM-related disciplines. Embry-Riddle offers programs in
seven primary fields of study including: Applied Science; Aviation;
Business; Computers and Technology; Engineering; Safety, Security,
and Intelligence; and Space.
For Academic Year 2021-22, there were over 11,100 undergraduate,
graduate, and doctoral students that attended the University's
residential campuses and approximately 20,195 students in total
enrolled with the University around the world.
The Events & Outreach Coordinator supports the mission of the
university by administratively assisting the Summer Programs,
Outreach and Events teams in producing quality ‘event management’
to the campus and community. The position requires solid clerical
and technical skills with a high interpersonal capability in a
constantly changing physical environment.
Perform general office duties for Summer Programs/STEM Outreach or
as assigned by manager. This includes but is not limited to
answering the main Summer Programs phone line, handling/answering
program inquiries, maintaining the prsummer email inbox, responding
to requests, creating, and maintaining files for each program
participant, tracking the registration of all participants in a
data base and ensuring all necessary paperwork is received
(including confidential medical records), keeping the data base
updated regularly and keeping up with any program waitlists.
Basic accounting functions to track and handle payments for both
internal and external groups.
Scholarship program applications processed, and essays
Interact with parents and participants in answering questions with
Participate in scheduling summer programs student worker
Perform any administrative duties needed for STEM Outreach or
Read and comprehend instructions, write information, and complete
High school (or GED) level ability in spelling, grammar, basic
composition, and math.
Required Minimum Number of Years Work Related
Required Skills, Knowledge, and Abilities
The position requires the knowledge of principles and processes for
providing customer service. This includes customer needs
assessment, meeting quality standards for services, and evaluation
of customer satisfaction. Communication with individuals both
internally and externally is a necessary function of this position.
A degree of business acumen including the knowledge of accounting,
billing, and business communication is essential. Must possess the
ability to organize, prioritize, multi-task, and work well under
pressure to meet deadlines. The position also requires attention to
detail, and a willingness to take on responsibilities and
challenges. Skills with Microsoft office products necessary;
irregular job hours and overtime may be required.