Residence Hall Coordinator

Hiring Department

Residential Life is a department within the Division of Student Affairs providing a world-class housing experience that engages students within an innovative and educational environment that supports best on-campus housing practices and promotes student success.

Job Description

Summary

The Residence Hall Coordinator (RHC) position at the University of Missouri is a full-time (12-month), live-in professional position that promotes student success through creating and sustaining intentional learning environments. The RHC supervises and coordinates operations of one or more residence halls, housing 150-550 students; in addition, the RHC will assist with managing administrative responsibilities within their hall. This position reports to an Assistant Director (AD). The RHC will also collaborate with faculty and campus partners to advance the institution’s academic mission and supervises 5-18 student staff members.

Essential Functions

Diversity and Inclusion

The Residence Hall Coordinator is committed to creating an inclusive and diverse community where everyone is welcomed. We value all members who live and work in our residential communities regardless of ability, age, ancestry, citizenship status, color, creed, cultural background, ethnicity, gender, gender identity or expression, national origin, political ideology, race, religious affiliation, sex, sexual orientation, socioeconomic class, spiritual affinity, veteran status, or a multitude of other identities too numerous to list.

As staff, you will develop programs, services, and co-curricular experiences for our residential community that embraces a culture of care, enhances student success, engages student involvement, and provides an inclusive and safe learning environment for students to develop a sense of belonging at Mizzou.

As a member of Residential Life, you must be dedicated to recruiting, hiring, selecting, promoting, and retaining an inclusive and diverse team that reflects the cultural and personal diversity of the University of Missouri and greater Columbia community.

Sense of Belonging and Community Development

• Develop relationships with residents to help them be successful at Mizzou.
• Model and challenge students to uphold the University of Missouri’s core values of Respect, Responsibility, Discovery, and Excellence.
• Create and promote a caring atmosphere conducive to academic pursuits and the personal development of students.
• Advise, counsel, and hold accountable individual students, making referrals when necessary.
• Coordinate and implement the development of programming that fosters personal, academic, and community wellness.
• Advise and collaborate with student leaders and organizations, including Hall Government, Residence Halls Association (RHA), and National Residence Hall Honorary (NRHH).

Residence Hall Staff Supervision and Development

• Attend staff meetings with other RHCs and Assistant Directors.
• Plan and implement a weekly staff meeting with the hall staff.
• Conduct regular one-on-one meetings with individual Resident Advisers.
• Supervise 5-18 Resident Advisers and Resident Adviser-Peer Learning Assistants.
• Provide regular formal and informal feedback regarding job performance and professional and personal development.
• Participate in and lead staff training for Resident Advisers.
• Develop a sense of community among staff through staff development, leadership development. and professional and personal development.

Residence Hall Administration and Operations

• Maintain daily office hours and offer a high degree of availability and visibility for all residents and staff members.
• Maintain hall rosters and resident records utilizing StarRez software
• Ensure that maintenance problems are reported and corrected as soon as possible.
• Collaborate with the Campus Facilities and the Building Services Supervisor (BSS) and custodial staff to ensure custodial concerns are being addressed in a timely manner.

Departmental Responsibilities

• Assist with student staff recruitment, selection, and training.
• Assist with department wide and divisional programming, all hall openings and closings.
• Support the Residential Life Administrative office with large projects and initiatives, this includes contracting initiatives and housing assignments.
• Lead and serve on RHC Committees (Professional Staff Recruitment, Selection & Training, Student Staff Experience, Programming & FIGs, Sense of Belonging, Operations, or other committees as assigned)
• Participate in year-round duty rotation.
• Assist with summer assignments as assigned.
• Other duties as assigned by supervisory positions.

Additional Responsibilities

• Act as situationally critical staff and expect to be instructed to work in situations that impact the residence halls.
• Receive training on a wide variety of MU programs and offerings and appropriate delivery methods.
• Attend and participate in staff meetings and all training sessions scheduled by their supervisor and the department.
• As with all positions, involvement with other duties and responsibilities is expected in order to serve and maintain our Residential Life and Student Affairs mission.
• Serve in an on-call rotation with other RHCs. Answer the on-call phone after 5 p.m. on weekdays and 24 hours on weekends.

Supervision Received

Administrative and functional supervision received from the full-time supervisor assigned.

Supervision Exercised

Supervision exercised over 5-18 Resident Advisers and Resident Advisor Peer Learning Assistants.

Salary

Salary Range: $18.37 - $23.50 per hr. paid on a bi-weekly basis. (Offer will include furnished apartment within residence hall)

Grade: GGS 9

University Title: Resident Hall Coordinator

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

The Residence Hall Coordinator positions are a 12-month live-in position. 40 hours per week with opportunity to accrue comp time and/or overtime. Shifts will include nights and weekends based on operational needs and on-call responsibilities. This includes working during academic breaks.

Minimum Qualifications

A Bachelor's degree and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

A master’s degree in Student Affairs or a related field with two years of experience in Housing or Residential Life is preferred.

Understanding issues of diversity and inclusivity, effectiveness in promoting respect and appreciation for diversity and pluralism among students and staff is required.

Demonstrated skills in leadership, communication, conflict mediation, crisis response and management.

Work independently, demonstrate initiative, display a strong commitment to student learning, and work collaboratively with stakeholders inside and outside of the university.

Possess a valid driver’s license Have a valid State of Missouri Driver’s license and vehicle.

Application Materials

Complete application, c over Letter, r esume.

Other Information

Physical Requirements

Position requires sitting, standing, and walking.

Must be able to bend, squat, and reach on occasion.

Capable of lifting, moving, and transporting materials on occasion.

Duties imply the use of a computer and other office technology involving fine finger movements.

Communicate orally and in writing with various audiences.

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-884-2577.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

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