About the Opportunity
The Graduate School of Engineering (GSE) is seeking an Academic
Advisor to join its expanding Student Services team. Currently, the
alternative work arrangement for the Academic Advising Team is to
work a minimum of two days a week in the office and three days at
Academic Advisor position combines administrative and academic
support for students, with collaborative support for departments
and program directors on academic processes and University
initiatives. Our student population is diverse and increasing
rapidly. The Academic Advisor provides support for graduate
students in the areas of orientation, course registration, academic
monitoring, program interruption, documentation of curriculum
exceptions, and graduation clearance in their assigned Certificate,
Master of Science, and/or PhD programs. Support for accelerated
Master's students is provided in collaboration with the
undergraduate advisors. The Academic Advisor serves as a SEVIS
contact for the high percentage of international graduate students
in the program(s) s/he supports. While not responsible for visa
compliance, the SEVIS contacts in the college partner with the
Office of Global Services to advise students on compliance
requirements. The Academic Advisor provides academic and
administrative advice to current graduate students on all aspects
of the GSE and the University and also supports the customer
service function of the GSE with regard to inquiries (emails,
virtual office hours, and 1:1 appointments) from matriculated and
prospective students. S/he performs tasks/projects as assigned by
the Academic Advising Team leadership to support the Student
Services function of the Graduate School. The position is expected
to collaborate with others involved with COE Graduate Education
including cooperative education coordinators, graduate program
directors, faculty, and admissions personnel to meet student needs
and to identify opportunities for improvement. This position is
also expected to identify, recommend, and implement process
improvements in all aspects of the position.
Master's degree required. At least three years related
- Strong analytical, interpersonal, and organizational skills;
proactive, organized, and attentive to detail.
- Ability to communicate and interact effectively with
individuals of diverse cultural backgrounds.
- Excellent oral and written communication skills and
- Ability to manage a high volume of students efficiently and
- Ability to establish, refine and be accountable for meeting
goals in a dynamic work environment
- Ability to set goals, multitask and manage time
- Ability to work independently and collaboratively.
- Ability to handle confidential and sensitive information.
- Computer literacy requirements include strong working knowledge
of Microsoft Windows environment including MS Word, Excel
(intermediate level), and a good understanding of databases.
- Experience in academic setting highly desired.
- Experience working with international student populations
- Demonstrated advising abilities.
- Expertise in policies and processes related to graduate student
academic affairs, including registration, progression, academic
standing, and graduation clearance.
Northeastern University is an equal opportunity employer, seeking
to recruit and support a broadly diverse community of faculty and
staff. Northeastern values and celebrates diversity in all its
forms and strives to foster an inclusive culture built on respect
that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
To learn more about Northeastern University's commitment and
support of diversity and inclusion, please see
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Academic-Advisor_R110975