Food Service Manager - Catering (5002)

Position Summary

The Catering manager schedules staff and runs events. From formal dinners, plated meals, and buffet style meals. They are an integral part of the team to ensure successful events.

Essential Duties and Responsibilities

Set up of event

• Organizes each timely delivery, setting up all equipment and food items in advance.
• Manage, produce, and oversee production of food for all catering events.
• Serves customers, insuring proper, timely and professional service.
• Clean up area at the end of event, store all food appropriately according to sanitation guidelines, clean and store all equipment.

Plans & coordinates catering functions:

• Assists customers with the planning of food service events. (Includes menu selection, room set-up, type of service, color scheme, etc.)
• Construct weekly Schedules for Catering Department. Enters information into scheduling system.
• Coordinates catering food needs with food production manager and Chef.
• Requisitions foods and supplies needed through the storekeeper.
• Maintains and prepares all necessary records and reports
• Recruit, hire, train and evaluate Civil Service, Student and Extra Help employees for Catering Department.

Human Resource Activities

• Communicates unit policies and procedures.
• Coordinates and directs training programs that are conducive to the development of employees and staff.
• Hires direct reports and gives final approval for hourly staff hiring.
• Reviews and analyzes reports and implements corrective action.
• Evaluates capabilities of employees in determining work responsibilities.
• Manages by providing positive, constructive feedback to employees in order to reward, coach, correct and motivate.
• Counsels’ employees and supervisors concerning departmental objectives. Completes performance evaluations in accordance with University Policy.
• Ensures compliance with all federal, state, and local regulations as well as NIU policies and procedures.

Planning/Organizing Unit Activities

• Disseminates information to employees, administrators, vendors, and the community.
• Maintains operations within the approved budgetary limits by analyzing data from accounting reports, purchasing receipts, timecard reports, etc. Controls cost while maintaining quality in all areas.
• Establishes a safe work environment for employees by planning sound safety and proper maintenance programs and training.

Public Relations Activities

• Promotes the unit and department to customers and the community.
• Develops and maintains a good public relations program in relation to students, guests, and other University personnel.
• Responds to customer complaints, vendors, and other operational situations by
• exercising sound judgment and decision-making skill

Minimum Required Qualifications (Civil Service)

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

1. High school diploma or equivalent.
2. Any one or combination totaling eight (8) years (96 months) from the categories below:
   1. Coursework or vocational training in hospitality administration/management, culinary science, food services management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
   2. Progressively more responsible supervisory and managerial experience in commercial or institutional food service operations.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Knowledge of the theories, principles, methods, and procedures of professional food service management.
2. Skill in directing and managing the activities of a staff.
3. Administrative ability.

Specialty Factors (Civil Service)

Preferred Qualifications (Civil Service)

1. Catering and Events experience
2. ServSafe Certified.
3. Ability to work nights, weekends and holidays and be on-call as needed.

Minimum Required Qualifications (SPS)

Additional Requirements (SPS)

Preferred Qualifications (SPS)

Physical demands/requirements

The physical demands described here are representative of those that must be met by this administrative position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date

Anticipated Appointment End Date

Percent of Staff Year

1.00

Standard Hours Per Week

37.50

Salary

$45,000-$50,000/annual

Hourly or Semi-monthly Pay Rate/Range

$1,875-$2,083.33/semi-monthly

Earn Type

Salary

Application Procedure

Application Procedure

Application Procedure

Additional Position Details:

• Click on Food Service Manager for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
• Out-of-state candidates must establish Illinois residency within 180 calendar days after start date.
• Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Application Review Details:

• Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position, however, it will be converted to a full-time equivalency to determine combined length of experience.
• If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts.
• After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
• Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.
• We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address and phone numbers. The information that you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.

Exam Details:

• The Civil Service examination for this classification is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience and special credentials/qualifications (licenses, etc.). In order to determine an appropriate rating for each examination, a review of a résumé, cover letter, university/agency official employment application, college transcript, copies of license/certification and any other relevant material may be required.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
• After testing of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Special Instructions

Quick Link to Applicant

https://employment.niu.edu/postings/68119

Is Background Check Required?

Yes

EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
TitleIXCoordinator@niu.edu
815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at ada@niu.edu .

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Safety and Security Report. Contact the Ethics and Compliance Office at 815-753-1649 for a hard copy.

Read the Fire Safety Report . Contact the Department of Environmental Health and Safety at 815-753-0404 for a hard copy.
Applicant Documents
Required Documents

1. Resume/Curriculum Vitae
2. Cover Letter
3. List of References

Optional Documents

1. Transcripts (unofficial with official required at hire)
2. Certifications/Licensure #1
3. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a citizen or resident of the State of Illinois?
   • Yes
   • No
2. * Do you currently possess a current Food Handlers Certificate or Food Service Manager Certification?
   • Yes
   • No
   • No, I do not but will by the time of hire
3. * How many years of experience do you have in this type of position?
   • 0-1
   • 1-3
   • 3-5
   • 5-7
   • 7+
4. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)
   
   (Open Ended Question)
   
   
5. * Do you have specific work experience establishing, implementing, enforcing and training supervisors in food service policies, procedures and methods?
   • No work experience directly related to the job function described
   • My work experience relevant to the job function described was performed under guidance
   • My work experience relevant to the job function described was performed independently
6. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response)
   
   (Open Ended Question)
   
   
7. * Do you have specific work experience in preparing the departmental budget and directing the operations in compliance with the approved budget?
   • No work experience directly related to the job function described
   • My work experience relevant to the job function described was performed under guidance
   • My work experience relevant to the job function described was performed independently
8. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response)
   
   (Open Ended Question)
   
   
9. * Do you have specific work experience being responsible for the sanitation of the department and maintenance and replacement of the equipment?
   • No work experience directly related to the job function described
   • My work experience relevant to the job function described was performed under guidance
   • My work experience relevant to the job function described was performed independently
10. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response)
    
    (Open Ended Question)
    
    
11. * If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
    • Yes
    • No
    • Not Applicable