Student Personnel Assistant - Student Services

Posting Details

Position Information

Job Posting Title
Student Personnel Assistant - Student Services

Location
Los Rios Community College District (Sacramento City College)

Department Location
Admissions & Records

Posting Number
C02287P

Position Type
Classified (Support Staff)

Temporary Position Category
N/A

The Institution

About
Founded in 1916, Sacramento City College ( SCC ) is a multi-campus, urban college that consists of a 70-acre main campus across from William Land Park. The College has two educational centers, one in Davis on the campus of the University of California, Davis, and one in West Sacramento located adjacent to the public library, community center, and civic center. SCC is a vibrant teaching and learning institution with approximately 20,000 day and evening students and is recognized as both a Hispanic-Serving Institution ( HSI ) and an Asian American and Native American Pacific Islander-Serving Institution ( AANAPISI ).

Our Strengths
SCC has a rich history in the community and has expanded educational opportunities to students across the region. SCC awards Associate in Arts or Science degrees as well as Associate Degrees for Transfer, which guarantee transfer into the California State University system. The College offers Career Education certificates and degrees, transfer credit for students who desire to continue their education at a four-year college or university, and instruction in basic skills such as English, English as a second language, and mathematics.

Our Vision
Faculty and staff at SCC value a collaborative and diverse campus community. As one of four colleges within the Los Rios Community College District, Sacramento City College embraces change, values excellence in academic achievement, and supports the success of students as they pursue their dreams.

Position Summary

Under general supervision of assigned manager/supervisor, serves as a staff assistant in providing student services and information on college programs in one or more of the following areas: Admissions and Records, Call Center, and/or Matriculation. For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting click here .

Salary
$4,156.25 per month. LRCCD Salary Schedules

Additional Salary Information
No additional salary information to note

Additional Information

Benefits

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position’s FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked divided by the percentage of months worked to get the position’s FTE (e.g., a position that is 30 hours per week with a work year of 12 months: 30/40 = 0.75; 12/12 = 1; 0.75/1 = 0.75 FTE ). For the full LRCEA contract agreement, details click here .

Assignment Responsibilities

Oversees students, peer assistants, and temporary staff; maintains confidentiality of information and materials; serves as a resource person to students and staff; develops forms for office use; and performs general office duties such as filing, maintaining records, answering the phone, and making appointments. Prepares periodic reports; provides assistance in coordination of budget requests and allocations; transmits data to the central district computer; and attends appropriate conferences, workshops and staff meetings as assigned. Recruits, interviews, hires, and trains student aides and temporary staff for registration, orientation, and office work; and maintains timesheets and tracks budget for student aides and temporaries. Perform related duties as assigned.

Admissions & Records (Typical duties plus): Distributes program information materials, catalogs and brochures; prepares and updates lists of information and resources available; answers routine questions regarding program requirements; and interprets program regulations and assists students in obtaining needed support services. Maintains bulletin boards, display racks, and other visual displays; provides program assistance to individual students, staff, and faculty; assists in performing high school liaison duties including participation in college day/night programs and routine visits to feeder high schools; and assists with business liaison duties including participation in Ed/Career Fairs and on-site registrations at our off-campus locations. Collects information about students using records and tests; assists in coordination of veteran’s benefit programs for students; and provides assistance in coordination and planning for activities in the Reentry/Women’s Center. Compiles and studies occupational, educational, and economic information to assist students in making and carrying out vocational and educational objectives; generates and monitors bulk mail; and provides assistance in coordinating efforts for advertising (signs, newspaper ads, press releases, TV.)

Call Center (Typical duties plus): Intakes inquiries using phone and other current technology based systems to guide, advise, and direct students and general public to appropriate resources; maintains ongoing relationships with staff and administration to remain current with all marketing, academic components, and special events; coordinates problem resolution with appropriate departments; assists with coordination of call campaigns for recruitment, retention and completion efforts; guides students to complete application process, academic program selection, additional enrollment processes, and college visits.

Matriculation (Typical duties plus): Develops and distributes information packets to high school principals and counseling departments announcing each semester’s registration procedure. Distributes early application packets to high schools and at special events. Coordinates student retention project; coordinates phone calls for the purpose of recruitment/retention/persistence; keeps staff informed about enrollment management activities; answers tutoring questions and schedules student appointments with tutor; hires, schedules, oversees, and collects timesheets for all tutors; proctors make-up tests; may assist with DSP &S note taking, tutoring and test proctoring during summer session; logs hours of tutors and tutees; collects and evaluates information about students referred by faculty for early alert services. Provides students with assessment information and directs them to appropriate campus services; operates computerized assessment systems; scores tests using computer scoring systems. May assist with administering diagnostic, placement and specialized tests, vocational interest inventories, and aptitude tests, and proctor exams. Conducts assessment orientation sessions. Assists with large and small group orientations to the college; develops, coordinates, and delivers new student orientation presentations using PowerPoint; assists in producing and updating new student orientation video in English and other selected languages; works with counselors to develop their orientation presentations; and maintains database of student orientation information and attendance and posts on SARS .

Work Year
12 month

Work Schedule

8:30 a.m. to 5:00 p.m., Monday – Friday

Total Hrs per Week/Day
40 hours per week

Special Requirements

Minimum Qualifications

EXPERIENCE : Two years of experience in a student support services position or similar position with related duties.

EDUCATION : Completion of an Associate’s Degree or 60 semester units (90 quarter units).

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Application Instructions

Applicants applying to this position are REQUIRED to complete and submit:

1. A Los Rios Community College District Application
2. Resume
3. Letter of Interest
   
   

NOTES :

• Applications submitted without all required documents, listed above, will be disqualified.
• Applicants indicating “see resume” on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
• Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
• Applicants are required to submit official transcripts within 60 days of the time of hire.
• Graduate advising documents and grade reports will not be accepted as official transcripts.
• Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
• A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
• Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here .

Do not submit additional materials that are not requested.

Posting Detail Information

Posting Date
12/06/2022

Closing Date
01/03/2023

Open Continuously
No

Beginning On (or About)
01/04/2023

Ending Date, if Temporary or Interim

How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. – 5:00 p.m. PST, Monday through Friday.

After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions

Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited college/university must be submitted within 60 days of hire.

For the latest information on the COVID Vaccine mandate, please visit the COVID Vaccine Requirements informational page.

Quicklink
https://jobs.losrios.edu/postings/19489
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Can you perform the essential functions of the position you are applying to with or without reasonable accommodations?
   • Yes
   • No
2. * I acknowledge and agree that I understand that by answering the question below, I certify that the information provided by me is true, correct and complete to the best of my knowledge and belief. I authorize investigation of all statements contained herein, and on the P-881 (if applicable and submitted), and I release from liability all persons and organizations furnishing such information. I understand that any misstatements, omissions or misrepresentation of facts on this form, my application, and, if applicable, the P-881 or attachment(s) may be cause for disqualification or dismissal. If you have ever been convicted of an offense other than a minor traffic violation you are required to complete the form 'Arrests Which Led to Convictions for Crime', P-881 (you must disclose convictions that have been dismissed pursuant to Penal Code Section 1203.4; Ed. Code 87008). If needed click on the link and download the form https://losrios.edu/lrccd/shared/doc/hr/forms/p-881.pdf and attach the completed form to your application.
   • Yes, I acknowledge and agree
   • No, I do not acknowledge or agree
   • No answer
3. * I acknowledge and agree that I have read, that I understand and I meet the minimum qualifications for this position. I understand that I am required to provide official transcripts, if required to meet the minimum qualifications for the position, within 60 days from the time of hire. I also understand that individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents. For additional information on foreign transcript evaluations https://losrios.edu/community/jobs-at-los-rios/job-application-resources/foreign-transcript-evaluation.
   • No
   • Yes
4. * Considering this specific position that you are applying to – where/how did you learn about this position?
   • College Department
   • CareerBuilder
   • Chronicle of Higher Ed
   • Community College Registry Online Job Board
   • Community Outreach (ex. Festivals, etc.)
   • communitycollegejobs.com
   • LRCCD Resource Group - Comunidad
   • Craigslist
   • diversityjobs.com
   • D'Primeramano Magazine
   • EdJoin
   • Facebook (Campaign)
   • Facebook (Los Rios Page)
   • Glassdoor
   • Greater Sacramento Urban League
   • Handshake
   • HigheredJobs
   • Indeed
   • Job Sites
   • Job Journal
   • Latina Leadership Network of the California Community Colleges
   • LinkedIn
   • Los Rios Community College District Employee
   • Los Rios Community College District Human Resources Email
   • Los Rios Community College District Website
   • LRCCD Resource Group - Asian Pacific Islander Legacy (API)
   • LRCCD Resource Group - Black Faculty & Staff Association (BFSA)
   • LRCCD Resource Group - Native American Collaborative (NAC)
   • LRCCD Resource Group - Spectrum (LGBTQIA+)
   • Sacramento Black Chamber of Commerce
   • Sacramento Asian Chamber of Commerce
   • Sacramento Builders Exchange
   • Sacramento Hispanic Chamber of Commerce
   • Sacramento Rainbow Chamber of Commerce
   • Sacramento Works
   • The HUB
   • ZipRecruiter
   • Other

Applicant Documents
Required Documents

1. Resume/Curriculum Vitae
2. Letter of Interest

Optional Documents

1. P-881 Report of Arrests Which Led To Convictions For Crime Document