FINANCIAL AID ADVISOR
University of Wisconsin - Milwaukee
02330509, 02330510, 02330511
Introduction (Description of
Founded over 60 years ago based on the belief that Milwaukee would
need a great public university to become a great city, UWM has a
dual research and access mission aimed at serving the diverse needs
of Wisconsin’s largest metropolitan area by furthering
opportunities at all levels for students who may be financially or
Designated an R1 research institution, UWM educates more than
24,000 students and is an engine for innovation in southeastern
Wisconsin. More than one-third of its students are the first in
their families to attend college, and 30 percent are students of
color. It is the largest educator of veterans in Wisconsin, with
more than 1,000 enrolled each year under the federal G.I. Bill. The
Princeton Review named UWM a 2021 Best Midwestern university based
on overall academic excellence and student reviews. UWM is
committed to the full inclusion of LGBTQ+ campus constituents—in
2020, Campus Pride Index named UWM as one of the Best of the Best
Top 40 LGBTQ-friendly postsecondary institutions in the United
Its 14 schools and colleges include Wisconsin’s only schools of
architecture, freshwater sciences, and public health. As one of the
nation’s top research universities, UWM partners with leading
companies in Wisconsin and beyond to advance knowledge, bring new
discoveries to market and prepare students for work in a global
economy. Nearly 80 percent of our almost 200,000 alumni live and
work in Wisconsin, further contributing to the state’s health,
vibrancy, and economic growth, particularly with the largest
employers including six of Wisconsin’s eight Fortune 500 companies
whose headquarters are in Milwaukee. Situated in the most diverse
region and the economic center of the State of Wisconsin,
UW-Milwaukee’s guiding values and strategic priorities related to
diversity strives to increase the talent pipeline through a
commitment to teaching, learning and employment.
UWM’s guiding values include:
• Inclusive and Innovative Culture: Foster a culture that embraces
innovation, creativity, and diverse perspectives within an
inclusive environment for all faculty, staff, and students.
• Community Engagement: Deepen our positive impact in the city and
region through community and business partnerships
• Successful Students: Graduate highly educated individuals at all
degree levels, from undergraduate to doctoral.
In accordance with the Chancellor's strategic 2030 Plan to ensure
UWM is a radically welcoming university, the newly created Student
Financial Service Center (SFSC) aims to provide important and
timely information regarding both Financial Aid and Student
Accounts to Panther students and families as well as campus and
community partners. The SFSC Advisor serves as a guide to all
constituents who find themselves navigating any stage of financing
a quality higher education at UWM by providing efficient and
friendly direct customer service, presentations and outreach
opportunities, and publication and communication development.
The University of Wisconsin-Milwaukee (UWM) invites and
applications for the position of Financial Aid Advisor in the
Student Financial Service Center.
This position assists in the planning and direction of financial
aid processes and billing questions to students and parents.
Student Financial Service Center Staff will work to create a space
where students can come to find answers to all their financial
- Associate Degree or commensurate experience
- Experience providing customer service
- Bachelor’s Degree or higher
- Experience in Financial Aid or other Student Account-related
- Demonstrated ability to prioritize and execute multiple
- Experience with PeopleSoft student information management
- Knowledge of Microsoft Office Suite, including Word, Excel,
PowerPoint and Team
- Bilingual in Spanish
Interested applicants are required to apply online and provide a
cover letter addressing your education/experience as they apply to
all minimum and preferred qualifications, a resume, and a document
listing the names and contact information for three professional
references. UWM will not consider paper, emailed or faxed
In instances where the Search and Screen Committee is unable to
ascertain from a candidate’s application materials whether they
meet any of the qualifications, they will be evaluated as not
meeting such qualifications.
All application materials will be further evaluated as evidence of
excellent written communication skills. Candidate(s) selected for
hire will be required to submit official college transcripts.
This position is in Salary Grade 17, with an anticipated pay range
of $45k - $55k.
Salary will be determined by the
finalist’s experience, education, training, internal/external pay
equity, and other factors. This position also includes a generous
benefits package including retirement, paid holidays and vacation
This is a continuous recruitment with an initial
application date of January 3, 2023. To ensure consideration,
applications must be submitted by January 2, 2023. Applications
submitted after January 2, 2023 may not be reviewed
For this position, applicants are required to apply online. UWM
will not consider paper, emailed or faxed applications.
Additionally, applicants must complete all required fields and
attach any required documents. The process is complete when the
message “Your application has been submitted” is displayed and you
receive a confirmation number.
Legal Notices AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration
for employment without regard to race, color, national origin,
religion, sex, sexual orientation, gender identity/expression,
disability, or protected veteran status.
UWM provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact email@example.com
414-229-4463. This job announcement and other material on this site
will be made available in alternate formats upon request to an
individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law.
UWM will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin’s Open Records law. In certain circumstances, the
identities of “final candidates” and/or the identity of the
appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the
prevention of sexual misconduct seriously. As such, you and your
references will be required to answer questions regarding any past
findings of sexual violence and sexual harassment or any pending
allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery
For the UWM Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see http://www.cleryact.uwm.edu/
call UWM’s Dean of Students Office, Student Union 345 at (414)
229-4632 for a paper copy.
In compliance with federal law, all persons at the time of their
start date will be required to verify identity and eligibility to
work in the United States and to complete the required employment
eligibility verification form upon hire.
Title and Total Compensation Project
The University of Wisconsin System is engaged in a Title and Total
Compensation (TTC) project to redesign job titles and compensation
structures. As a result of the TTC project, official job titles on
current job postings may change in 2021. Job duties and
responsibilities will remain the same. For more information please
To apply, please visit: https://jobs.uwm.edu/postings/36039