Program Coordinator for Native American Initiatives (Student Services Professional III), Admissions

Program Coordinator for Native American Initiatives (Student Services Professional III), Admissions
California State University, San Bernardino


Job No: 515260
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services


About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary

The Department of Admissions and Student Recruitment is a dynamic and comprehensive unit that fosters diversity and is driven to shape the future of education. As a unit within Enrollment Management, our mission is to serve the CSUSB community to support student transition from prospect to alumni. We strive for an environment of success for our students and staff. As part of the Coyote Community, the office of Admissions and Student Recruitment works collaboratively with vital stakeholders both on and off campus to ensure that our work remains in alignment with our vision which is being a agent of change by providing access to higher education at CSUSB.


Job Summary

Under the supervision of the Director of Outreach & Student Recruitment, the Native Program Coordinator will contribute to student success by way of participation in high school and college fairs, continuous collaboration and partnership with campus and community partners, and maintain connection with prospective students. This position will be familiar with CRMs, creation of communication plans, and social media engagement. Additionally, this position serves as the liaison between prospective to student and campus resources.

Responsibilities include, but are not limited to:
Recruitment

• Serves as a point of contact for all assigned schools/community colleges.
• Maintains contact with prospective students, applicants, counselors, and parents regarding the admission and application process.
• Represents CSUSB at school/community college visits, college nights/fairs, transfer days/fairs as assigned.
• Responsible for the coordination, development, implementation, and assessment of recruitment events and activities including by not limited to: First Peoples Coyotes Rising, CSUSB Multicultural Day, Preview.
• Behaves in a manner that promotes goodwill on behalf of the University.
• Plans visits to schools, schedules and makes presentations, interviews, and follow-up visits. Identifies potential students, and provides information about higher education generally and CSUSB specifically.
• Plans, manages and implements events to enhance recruitment and yield, including but not limited to, diversity initiative events, mentoring programs, electronic communications, and similar activities.
• Assesses effectiveness in attracting quality students to CSUSB.
• Utilizes search and marketing tools and technology.

Partnership Development and Community Outreach

• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• This position will/may be called upon as a resource in responding to sensitive equity, crisis, and individualized issues as they relate to native students. This position will serve as a mentor and advisor to students, and a resource to other faculty/staff positions on campus.

Lead Work Direction

• Lead the work of student assistants to design and develop dynamic programming for incoming Native students. This position will promote the First Peoples Center and raise awareness of Native excellence and student concerns through supporting events/programs, written materials and through representation on campus-wide committees.
• Oversee programs and leads undergraduate student staff.
• Provides administrative support, development of sustainable programming directed toward improving student outreach and yield among our Native communities.
• Creative leadership, strategic planning, and collaboration with campus partners .

Application Review/Advising

• Makes admissions eligibility determinations using appropriate criteria, including knowledge and experience of records, transcripts, and official documents.
• Provides admission information and general admission counseling to prospective students and applicants via phone, email, and in person.

Other Duties

• Develops and monitors program budget to ensure expenditures are appropriate.
• Assists and lends support to the ongoing assignments of other colleagues within the Admissions & Recruitment office.
• Other duties as assigned.

Employment Status: Full-time, Exempt, Probationary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled.

Work Schedule

Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.

Required Qualifications

• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretive information through interviews.
• Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
• Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
• Thorough knowledge of the principles of individual and group behavior.
• General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, activities and practices of the program area to which assigned.
• General knowledge of individual counseling techniques.
• General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, programs, organizational procedures, and activities of the campus.
• Working knowledge of student services programs outside the program to which immediately assigned.
• Ability to analyze complex situations accurately and adopt effective courses of action.
• Ability to advise students individually and in groups on complex student-related matters.
• Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals to include faculty, CSU administrators, student organizations, and other private and public agencies and others in committee work, and student advising and community contacts.
• Special consideration will be given to individuals who have worked in Tribal Relations, Native American Student Success or Indigenous Student Affairs.

Preferred Qualifications

• Ability to understand and navigate a dynamic campus culture.
• Knowledge and experience working with diverse populations of Native students.
• Competency in cross-cultural communication.
• Possesses leadership qualities such as: proactiveness, vision, being a self-starter, positivity and creativity.
• Demonstrated success working on teams and supporting colleagues on collaborative initiatives.
• Willingness to work irregular hours, including evenings and weekends, with advance notice.

Education and Experience

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling work in counseling techniques, interviewing and conflict resolution where such are job-related.

Experience: Equivalent of three years of progressively responsible professional student services work experience. (A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.)

Salary

Anticipated Hiring Range: $4,691 per month

Classification Hiring Range: $4,691 - $6,683 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)



To view full description and to apply, visit: https://www.csusb.edu


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