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OFFICE SUPPORT ASSISTANT IV

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Job Description
  • Provide general/routine administrative and office support to the Counseling and Social Advocacy Center that includes a broad range of duties to include:
  • Email correspondence
  • Answering phone calls and checking main phone line for voice messages.
  • Transferring phone calls to appropriate contacts
  • Making copies
  • Monitoring incoming faxes and distributing appropriately
  • Processing, sorting, & distributing office mail
  • Ensure that the waiting area is cleaned at the end of each day
  • Overseeing closing and opening procedures for Agency on a daily basis
  • Supervise Student Assistant Staff members including scheduling
  • Provide clinical support to the Counseling and Social Advocacy Center that includes a broad range of duties to include:
  • Maintain appropriate documentation and outcome databases
  • Gather information from clients and caregivers served by the CSAC
  • Updating clinician schedules when necessary
  • Updating CSAC calendar using Room Reservation System and Zoom Session Invites
  • Reviewing clinician calendars and ensuring that all schedules are up to date
  • Monitoring room space at the center and approving room requests for students/staff
  • Greeting clients and guests arriving at the center
  • Directing visitors and notifying staff of appointment arrivals
  • Scanning documentation for client electronic files
  • Manage financial processes through the Counseling and Social Advocacy Center to include:
  • Collecting payment for in-person counseling services
  • Reconciliation of Credit Card Charges in Marketplace
  • Submitting invoices to clients for unpaid services
  • Data entry for monthly billing
  • Manage financial processes through University systems to include:
  • Submitting One Card (credit card) payments to vendors
  • Responsible for all orders of office supplies and project-specific requests
  • Responsible for inputting and managing Requisitions through procurement
  • Process expense reports and input accounting information for staff
  • Performing other duties and responsibilities as deemed necessary and appropriate by the Director
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Shift

M-F: 8am – 5pm 35-40 hours

Salary

Pay commensurate with education and experience.
Hiring Range: $16.00 - $17.00 hourly
Grade: GGS-006
University Title: Office Support Assistant IV

Minimum Qualifications

High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Experience working in a mental health or healthcare setting

Application Materials

Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.) to the UMSL Job site: Http://umsl.jobs.
For questions about the application process, please call (314) 516-5805. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu)

Inclusive Excellence Statement

As one of the most culturally and ethnically diverse campuses in Missouri, UMSL is committed to maintaining a climate where all students, faculty, staff and visitors can explore their interests, refine their talents and flourish. Inclusive excellence is embedded in our strategic plan which focuses on actions to recruit and retain diverse students and employees and promote activities that encourage civil and constructive discourse, reasoned thought and sustained dialogue in an environment of inclusion, respect and appreciation.

Benefit Eligibility

The University of Missouri - St. Louis offers benefit-eligible employees a wide variety of benefits including: health, dental and vision coverage effective on the first day of employment, retirement, paid time off, tuition assistance for employees and their dependents and employee and dependent life insurance. For more information about our benefits, please visit:

https://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.

English Version
  • EEO is the Law Spanish Version
  • EEO is the Law Chinese Version
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