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Supervisor, Duplication

Austin Community College
Texas, United States
Salary Not Specified
Posted Date
Dec 2, 2022

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community

  • Values intellectual curiosity and innovative teaching

  • Is attracted by the college's mission to promote equitable access to educational opportunities

  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations

  • Welcomes difference and models respectful interaction with others

  • Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Supervisor, Duplication

Job Description Summary:

Under general management direction, supervises central district duplication services and administrates district duplication functions for remote copy centers and strategically located copier stations. Supervise all activities in the district duplication services; oversee all aspects of production and customer service; maintain high volume equipment, and perform related work as required. To ensure the timely and accurate production of printed materials; develop and maintain a standardized districtwide production work orders process, reviews copyright materials, and distribute work assignments to employees; maintain accurate and complete department billing records; determine equipment repair schedule; maintain supply inventory

Job Description:

Description of Duties and Tasks
  • Manages the operation of duplication equipment, including, but not limited to, operating computerized, high-volume duplication and related equipment for the production or reproduction of District materials; perform binding and finishing work for printed materials; copying and printing from static and digital sources; folding and stuffing; coil binding; shrink wrapping; lamination; and cutting processes.
  • Prioritizes and assigns work orders for duplication services; coordinates large projects with customers and ensures supplies are available for use within the time frame required.
  • Advises and collaborates with external sources for special print production services as needed.
  • Serves as customer services central point of contact for the districtwide duplication services; explains College duplication policies or procedures and resolves service-related concerns.
  • Researches and finds resolutions for printing problems.
  • Provides excellent customer service and project follow-through.
  • Maintains records and tracking system of duplication requests and production deliverables.
  • Maintains the inventory of collegewide duplication equipment and service history.
  • Assists in the forecasting and purchasing of new equipment and supplies.
  • Oversees collegewide copier networking services; researches customer inquiries and copier problems, networking capabilities, and connectivity issues.
  • Works with technicians to seek problem resolution.
  • Maintains operational procedures and documentation regarding copier networking.
  • Maintains database with user codes and copier/printer IP addresses.
  • Performs preventative maintenance on copiers and duplication equipment and reports malfunctions to service technicians.
  • Orders and maintains an inventory of supplies. Keeps updated billing/invoicing records and track expenditures and reconciliations.
  • Supervises, trains, coaches, directs and coordinates the duplication staff,
  • Develops and implements procedures for the Duplication Services; provides input on changes in departmental policies, procedures, pricing, and equipment acquisition.
  • Screens material to ensure compliance with applicable copyright laws and informs faculty and staff of any copyright issues.
  • Working in conjunction with the requestor, ensures proper formatting and alignment of files for print.
  • Schedules and prioritizes work assignments for Duplication’s staff. Routes completed work orders to District departments.
  • Operates with an instinctive understanding, responsibility, and comprehension of the need to shift priorities to support Executive Administration.

Must possess the required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Appropriate decision making skillset along with the ability to analyze day-to-day processes
  • Practices, principles, and technology of copying and duplication processes.
  • Supervisory principles, practices, and methods.
  • Familiarity with inks and paper stock used in duplicating processes.
  • Budget preparation, bid and purchasing procedures, and expense control.
  • Methods of documenting and tracking expenditures and reconciliations.
  • Operate various other equipment such as paper cutting, binding, folding, and collating machines.

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Effectively using interpersonal communication skills i.e. professionalism and courtesy.
  • Adapt at providing excellent customer service and clearly communicating the needs of the duplication department
  • Maintaining an established work schedule, including occasional unplanned evenings and weekends.
  • Maintaining confidentiality of work-related information and materials.
  • Effectively using organizational and planning skills, including attention to detail and follow-through.
  • Knowledgeable in operating copying, duplicating, printing, and binding equipment.
  • Operating personal computer and software applications.
  • Adapting to changing work priorities.
  • Effectively supervising, leading, and delegating tasks and authority.
Technology Skills
  • Applicable operation of computerized systems, high-volume duplicators, and related printing equipment.
  • Current computer programs used in the operation of a duplication services.
  • Use a variety of spreadsheet, word processing, database, and presentation software.
Required Work Experience
  • Two years of related work experience, including one year of supervisory experience.
  • Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
Required Education
  • High School diploma or educational equivalent.
  • Plus, a combination of sufficient training and experience to demonstrate the knowledge and abilities listed above, including two years of equivalent work experience.
Special Requirements

Licenses/Certifications; Other
  • Valid Texas Driver's License and reliable transportation for local Austin area travel.
Physical Requirements
  • Work is performed in a standard office or similar environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Frequently stacking various materials.
  • Frequently moving from one area to another.
  • Hand, wrist, and finger dexterity to operate various office equipment.
  • Hear and speak to exchange information on the telephone or in person.
  • Subject to constant interruptions.
  • Exposure to machine vibrations and noise while operating machines. Occasional lifting of objects up to 50 pounds.
  • Supervise the safe operation of equipment. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.
Salary Range

$54,044 - $67,555

Number of Openings:


Job Posting Close Date:

December 16, 2022 Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

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