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Career Counselor/Advisor -Student Services Professional (Student Services Professional III), Career

California State University, San Bernardino
California, United States
Salary Not specified
Posted Date
Dec 2, 2022

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Position Type
Administrative, Student Affairs, Career Services
Employment Level
Employment Type
Full Time
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Career Counselor/Advisor -Student Services Professional (Student Services Professional III), Career Center
California State University, San Bernardino

Job No: 520982
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services Job Summary:

Under general supervision of the Director for Career Center within the Division of Student Affairs, the Career Counselor/Advisor performs highly complex professional student services work and work to serve all CSUSB students with their career counseling/ advising needs. The Career Counselor/Adviser is assigned to work in partnership with a partner College at CSUSB (e.g. College of Arts & Letters, College of Education, College of Natural Sciences, College of Social and Behavioral Studies, Jack Brown College of Business, Interdisciplinary studies). The Career Counselor/Advisor will also support a distinguishable community that will benefit from equity focused career advising and guidance (e.g., students with disabilities, veterans, Native American students, etc).

Major duties and responsibilities:
  • Serve as a career counselor/advisor in a centralized comprehensive center to students and alumni.
  • Counsel students and alumni via one-to-one sessions on complex career issues and individual career development plans that may include critiquing resumes, cover letters, other job search correspondence, and practicing interviewing skills, as needed.
  • Create, schedule, and navigate counseling appointments through caseload management software (e.g., EAB/Navigate), with assistance from the Career Center administrative team.
  • Provide career focused education and career readiness advising related to a specific DEI caseload and serve as a liaison to the program or center that would overarchingly support that caseload (e.g., Veteran students, Undocumented students, students with Disabilities, American Indian Students, African American students, Latinx students, Southeast Asian students, etc.).
  • Meet with various stakeholders and community members related to the counseling/advising needs of the assigned needs of DEI caseload.
  • Serve as an expert regarding traditional resumes, co-curricular resumes, curriculum vitae, cover letters, thank-you letters, statements of purpose formats and related professional communication content, as needed.
  • Provide guidance regarding experiential learning experiences such as internships, externships, job shadowing, and service learning, as needed.
  • Provide guidance regarding the job search process and various strategies that enable students to take active responsibility for their career decisions, as needed.
  • Equip students and alumni with the tools necessary to make career plans and understand the work world by facilitating awareness of their work-related strengths, interests, and values.
  • Assess and evaluate students' and alumni's level of self-awareness as it pertains to their career development, as needed.
  • Prepare students and alumni for finding suitable employment by enhancing their job search skills and capacity to express the relevance of strengths to employers, including assisting with job/internship search and application material preparation as needed.
  • Communicate and partner with other staff (e.g., Employee Relations Specialist) on identifying employers salient to student caseloads.
  • Guide students and alumni in their preparation of graduate and professional school planning, as needed.
  • Administer and interpret career assessments (including, but not limited to Gallup StrengthsFinder and the Myers Briggs Inventory) to enable career decision making for students and alumni, as needed.
  • Support students and alumni at career events through experiences such as mock interviews and development of an “elevator pitch, and soft skills development, as needed.
  • Aide in the preparation of job/internship interviews by conducting mock interviews and providing tutorials on how to use the Career Center online technology platforms (e.g., Big Interview) for interview practice.
  • Advises students on matters related to educational success at CSUSB and make referrals to academic advising or to departments and other programs, as needed.
  • Promote job/internship opportunities, events, services, resources, and funding opportunities during appointments and drop-in sessions
  • Other duties as assigned.

Minimum Qualifications: Required Education and Experience
  • Three years of progressively responsible professional student services work experience.
  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
  • A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
  • A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Required Qualifications
  • Highly effective interpersonal communication skills.
  • Working knowledge of standard office software such as Word, Excel, PowerPoint, and Outlook.
  • Applicant must be highly communicative, and have the ability to engage with students, staff, faculty, and local and regional communities regarding Career readiness education.
  • Candidates also must have presentation and programming experience.

Preferred Qualifications
  • Three years of professional experience preferably in the areas of career counseling, internship coordination, or academic advising.
  • Experience with assessment of student learning and student success.
  • Experience working with NACELink/Handshake Qualtrics, Blackboard or other project management and student contact software that will be utilized in this position.
  • Master's degree in counseling, sociology, psychology, or business administration.

Compensation and Benefits:

Anticipated Hiring Range: $5,025 per month

Classification Salary Range: $5,025 - $7,159 per month

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time, Exempt, Probationary

Schedule: Monday- Friday, 8:00am - 5:00pm, weekends and evenings may be required

The application deadline is Monday, January 3, 2023

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at

COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at


CSUSB is a smoke and tobacco-free campus. See policy at

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

To view full description and to apply, visit:

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