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Manager of Financial Operations & Customer Receivables

Brown University
Rhode Island, United States
Salary Not Specified
Posted Date
Dec 1, 2022

Job Description:

The Manager of Financial Operations & Customer Receivables manages the cashier and banking team and provides appropriate oversight to ensure the accurate and timely record‐ing of all University deposits originating from many sources via various payment methods.
This position serves as the Financial Analyst for the University Financial Services depart‐ment, responsible for performing analysis of all payments and deposits, researching adjust‐ments, and executing transactions in various systems. Also, the reporting, investigation and correction of outstanding bank reconciliation items.
In addition, they are responsible for the invoicing and collection of the University miscella‐neous accounts receivable program through Workday Customer Accounts.

Major Responsibilities include:
  • Ensure all receipts to the University are processed timely and accurately. This includes payments for student accounts, loans, gifts, sponsor payments, customer accounts and other miscellaneous deposits.

  • Daily analysis of all banking activity for three University bank accounts, including processing of ACH files returned checks, international wires, recording of credit card revenue and fees, and daily reconciliation of bank data; Make appropriate entries in University systems, maintaining synchronization with bank originated ACH items requiring adjustments while monitoring all ACH debit items for fraud prevention.

  • Develop and utilize reports from various systems to reconcile bank and system transactions; compare and correct data; research and resolve outstanding items on the bank reconciliation reports for both of the University’s primary bank accounts.

  • Research errors and determine corrective action. Create and/or edit ad hoc bank transactions and/or prepare journal entries to reallocate between accounts, make corrections for keying errors, or integration errors.

  • Responsible for the University miscellaneous accounts receivable program – Customer Accounts – transactions, billing and collections. Monitor the review and approval of invoices and adjustments, statements and other collection activity according to policies and procedures. Ensure timely collection of all customer accounts receivable based on University and departmental policies and procedures and collection best practices and regulations.

  • Develop and maintain internal controls and separation of duties to prevent potential fraud

  • Select, train, and supervise 3 direct reports

Job Qualifications

Education and Experience:
  • Bachelor’s Degree in accounting, finance or related business concentration or equivalent combination of relevant experience in financial operations, accounting and financial data analysis.

  • Supervisory experience preferred; demonstrated experience in management required

  • Demonstrated experience in advanced Excel required

Job Competencies:
  • Requires professional knowledge of the theory, principles and procedures of accounting, auditing and financial management.

  • Strong technical and analytical skills to translate data from various sources into user-friendly reports and spreadsheets; Ability to learn new systems and adapt to system changes quickly.

  • Must be detail oriented and possess exceptional analytical, organizational, administrative, time management skills and the ability to work independently as well as be a productive member of a team.

  • Possess initiative and judgment to independently problem solve and prioritize.

  • Possesses a willingness and ability to support a diverse and inclusive environment

  • Ability to independently develop and implement short and long term goals and to prioritize.

  • Ability to manage time and work independently

  • Must be approachable, cooperative, dependable, and committed to working within a team environment demonstrating solid institutional values.

  • Excellent interpersonal, written and oral communication skills and be able to effectively interact with individuals from various backgrounds

  • Knowledge of cash handling and security regulations and procedures.

  • Possess a willingness and ability to support and promote a diverse and inclusive campus community

  • Knowledge of NACHA and PCI Compliance regulations preferred

All offers of employment are contingent upon successful completion of a criminal background check.

Recruiting Start Date:


Job Posting Title:

Manager of Financial Operations & Customer Receivables


Financial Services


Grade 10

Worker Type:


Worker Sub-Type:


Time Type:

Full time

Scheduled Weekly Hours:


Position Classification:

Hybrid Eligible

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Vaccination Requirements:

In order to maintain 90% or greater universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine before they begin work, unless they are approved for a medical or religious exemption. All employees must also receive a COVID-19 booster within thirty (30) days of becoming eligible. For more information, please visit the Healthy Brown site.

Still Have Questions?

If you have any questions you may contact .

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.

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