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Network Support Specialist

Employer
Lee College
Location
Texas, United States
Salary
Salary Not specified
Posted Date
Dec 2, 2022
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Network Support Specialist


Salary:
Job Type: Full-Time
Job Number: FY2300156
Location: Main Campus - Baytown, TX
Division: Information Technology

Position Overview

Starting Salary Range is $61,984 -$71,286. The initial salary offer is commensurate with education and related work experience.

Provide technical support for computers and network applications, web-based applications, and voice-over IP services to all areas of the College.

Essential Duties & Responsibilities

  • Provide technical support for computers and network applications, web-based applications, and voice-over IP services to all areas of the College.
  • Provide effective technology support for computers and network applications, web-based applications, and voice-over IP services to all areas of the College.
  • Promote and facilitate the effective integration of technology into the basic mission of the College through planning, end-user training, consulting, and other support activities.
  • Develop, enhance, and manage the College's enterprise networks to provide high-speed, transparent, and highly functional connectivity among all information resources.
  • Develop and maintain highly effective, reliable, secure, and innovative information systems to support instructional, administrative, and network facilities functions.
  • Facilitate the collection, storage, security, and integrity of electronic data while ensuring appropriate access.
  • Promote new uses of information technology within the institution through the support of exploratory and innovative applications.
  • Provide recommendations for effective strategic and tactical planning in the use of technology.
  • Provide fast and reliable access to all information systems.
  • Implement network security for the Local Area Network and Wide Area Network.
  • Coordinate with the Help Desk and Computer Tech activities.
  • Telecom administration; VoIP supervision and coordination. Provide technical support for computers and network applications, web-based applications, and voice-over IP services to all areas of the College.
  • Surveillance cameras installations, setup and configurations, and support Security Officers.
  • Asset management; recommend hardware, software licensing, and maintenance contracts.
  • Oversee troubleshooting end-user support systems backups, archiving, and disaster recovery and provide escalated end-user support.
  • Work with project teams (faculty and staff) to help implement internal systems.


  • Additional Duties & Responsibilities

  • Assume the Network Manager's “Other Responsibilities” in his/her absence.
  • Perform other duties as assigned.


  • Minimum Education, Experience, Knowledge, Skills & Abilities

  • Bachelor's (or higher) degree or equivalent combination of education and experience in lieu of a degree
  • Experience with Microsoft MCSE, Cisco CCNA, and/or CCNP
  • Two (2) years of experience in multi-protocol network environment administration
  • Experience with firewalls (Firewalls and Campus District Network Security)
  • Experience in Print Server Management
  • Experience managing and configuring Cisco switches and routers
  • Experience in VoIP-Cisco Call Manager and Unity Voicemail
  • Previous experience implementing and supporting numerous student and administrative network applications
  • Experience managing and configuring network servers and storage (RAID, iSCSI)
  • Experience in virtualization using Hyper-V and VMware technologies
  • Ability to use Azure & Amazon Cloud HA integration
  • Extensive knowledge of Office365 administration
  • Must be able to demonstrate knowledge of Microsoft Systems Center Configuration Manager administration
  • Must be able to lift, carry, and install servers and battery back-ups
  • Must be available to be on-call in case of system issues or outages
  • Must be able to work evenings and weekends as required




  • To apply, please visit https://www.schooljobs.com/careers/lee/jobs/3818046/network-support-specialist




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