521364 -Graduation Specialist-College of Education (Student
Services Professional III)
Student Services Professional III
Dean’s Office, College of Education
Vice President, Academic Affairs
Classification Range $5,025 - $7,159 per
month(Hiring range depending on qualifications, not anticipated to
exceed $5,025 - $5,571 per month)
Monday - Friday, 8:00 AM - 5:00 PM;
occasional early morning, evening and/or weekend hours.
Standing on 241 acres at the heart of Southern California, the
university was founded in 1957 and has grown into a population of
over 39,000 students. As Titans, we believe that diverse
perspectives deepen our understanding. We are committed to giving
students the support they need to graduate, while responding to
California’s revolving work force needs. At California State
University, Fullerton we strive for continual improvement of
students, staff, faculty and administrators through orientations,
training programs and professional development opportunities. As
part of the Titan Community, you have access to many campus
facilities and services including but not limited to the Grand
Central Art Center in Santa Ana, Fullerton Arboretum, cultural
events and performances in the Clayes Performing Arts Center, Cal
State Fullerton Athletics sports events, Titan Recreation Center,
and the Employee Wellness Program.
It is an exciting time to join Cal State Fullerton as we are an in
demand comprehensive University that is driven to shape the future
of education and foster a vibrant community of diverse students,
faculty, staff and administrators who uphold values of inclusive
excellence, free speech, and an environment free from
discrimination. We are continuously seeking individuals from a
variety of career disciplines that share in the University's
mission and core values. We warmly welcome you to consider joining
the Titan Community where minds expand and opportunities
About the Position:
The College of Education is home to more than 1200 credential and
graduate students. The College of Education's work focuses on
closing the opportunity gap. The College's impact is notable given
the fact that we credential the largest number of teachers of any
public institution in the state of California and have the largest
Ed.D. program in the CSU system. We are seeking an exceptional
individual to join the Dean's Office as the Graduation
Specialist-College of Education (Student Services Professional
III). The ideal candidate in this role should have a positive
attitude and an active, energetic mind that is characterized by
highly ethical practices and a commitment to diversity, openness,
flexibility, integrity, and kindness.
Under the direction of the Assistant Vice President for Academic
Advising or designee, and the Associate Dean or designee, the
Graduation Specialist provides academic advisement and information
on university policies, procedures, and graduation requirements to
upper division, undergraduate, and college specific student
populations. Utilizes an advanced, developmental, problem solving
approach rather than a prescriptive application when assisting
students with degree completion. Works in support of, and under the
direction of, the Assistant VP of Academic Advising and the
college's Associate Dean in the design and implementation of
strategic retention programs to facilitate graduation and to
develop interventions to promote student success.
Manages and advises a college-based caseload of 50 - 800 students,
provides significant and frequent advising opportunities, makes
decisions in individual cases to resolve student problems where
guidelines and precedence do not exist, and tracks each student
cohort thereafter to ensure degree completion. Independently
determines approaches and techniques to utilize in advisement
situations, and within established parameters, independently
determines campus services and other resources to be provided to
individuals or groups of students. Recommends changes on a variety
of matters both within and outside of the area of assignment.
Collaborates with departments and faculty to plan, organize, and
coordinate college-based interactive seminars designed to support
graduating seniors. Following each graduation term, analyzes
individual and group challenges, presents information by compiling
assessment and retention data, prepares reports for collaborative
review, and acts as the spokesperson within the area of expertise.
Analyzes the outcomes of implemented programmatic changes. Conducts
complex one-on-one and group student service advising sessions
which involve administrative planning and coordination.
Collaborates as a team member on the delivery of New Student
Orientation, Transfer Student advising, student retention
initiatives, and academic success workshops. Supports students in
pursuing their educational goals by providing factual data about
degree requirements related to student aptitudes, interests, and
abilities. Conducts outreach presentations and collaborates with
academic colleges and departments to inform students of advising
services, degree requirements, and the Titan Degree Audit. Provides
direct support to students requiring Grad Check/TDA corrections,
requesting information on university petitions, and in need of
guidance on applying for graduation. Collaborates closely with the
Records to address identified student challenges, using a
preventative approach in solving problems impacting graduation.
Supports senior students with rectifying issues, providing multiple
solutions, and directing assistance prior to graduation. Creates
specific action plans for degree completion for students' deferred
graduation and communicates appropriate action steps to students.
Maintains a database of students supported, challenges experienced,
and overall outcomes. Presents information to the Associate Dean
and the Assistant VP of Academic Advising weekly.
Reports documented evidence and progress of case studies requiring
additional support. Conducts ongoing analysis of deferred
graduation data within each specific cohort to identify common
trends and errors resulting in failure to graduate, and provides
solution-centered recommendations to decrease the rate of
occurrence. Develops, implements, and assesses programs
specifically designed to increase retention and facilitate
graduation based on student need and demand. Acts as a liaison
between the Graduation Unit, colleges, departments, Academic
Advising, Records, and the Titan Degree Audit department DARS
Coordinator to ensure efficiency. Utilizes advanced human relations
skills and abilities to interact with highly visible groups
including underrepresented and first-generation student populations
in an effort to close the achievement gap and increase facilitation
to graduation. Other duties as assigned.
Diversity is a defining feature of California's past, present, and
future. Increasing the diversity of our educators to better reflect
the population of California is just one aspect of the College of
Education's dedication to just, equitable and inclusive education.
Diversity refers to the variety of personal experiences, values,
and worldviews that arise from differences of culture and
circumstance. Such differences include race, ethnicity, gender,
age, religion, language, abilities/disabilities, sexual
orientation, socioeconomic status, geographic region, and
All College of Education students leave with a perspective that
recognizes, acknowledges, and respects the knowledge and strengths
all students bring from their communities (e.g., cultural, ethnic,
disability, and linguistic). This perspective is known as Just
Equitable and Inclusive Education (JEIE) and is evident in all our
programs. College of Education students use this perspective to
make community-based assets an integral component of curricular and
pedagogical development. In this way, our graduates learn to value
and draw upon students' backgrounds not only to support them in
developing skills leading to success in the broader society, but
also as a mechanism to transform our communities. We believe that
all faculty and staff who work for the college must share these
Click here http://ed.fullerton.edu/about-the-college/jeie.php
to learn more about Just, Equitable and Inclusive Education
It is required that you provide a JEIE statement that
demonstrates your commitment to Just, Equitable and Inclusive
Education. Your application will be considered incomplete without
this requirement. Please be sure to address the
- what diversity means to you.
- a description of your experiences with a diverse range
- a description of how issues of diversity have impacted
you personally or professionally.
Bachelor’s degree or the equivalent from an accredited four-year
college or university in a related field including or supplemented
by upper division or graduate course work in counseling techniques,
interviewing, and conflict resolution plus three years of
professional student services work in the field. A master’s degree
from an accredited college or university in Counseling, Clinical
Psychology, Social Work or a job-related field may be substituted
for one year of professional experience. A doctoral degree from an
accredited college or university and the appropriate internship or
clinical training in a relevant field may be substituted for three
years of the required professional experience.
Ability to plan, develop, coordinate, supervise, and organize
programs and activities. Ability to interact with a diverse student
population, faculty, staff, and the public. Ability to analyze
complex situations accurately and adopt effective courses of
action. Ability to advise students individually and in groups on
complex student-related matters. Ability to complete assignments
without detailed instructions. Ability to establish and maintain
cooperative working relationships with a variety of individuals.
Possession of excellent verbal and written communication skills, as
well as the ability to acquire knowledge of campus procedures,
activities, and the overall organization.
A background check (including a criminal records check) must be
completed satisfactorily and is required for employment. CSU will
make a conditional offer of employment, which may be rescinded if
the background check reveals disqualifying information, and/or it
is discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Experience advising students in a higher education setting.
Evidence of implementation of a solution-based approach to
facilitate graduation and student academic success.
Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and
Contact Information for Title IX Coordinator
California State University, Fullerton celebrates all forms of
diversity and is deeply committed to fostering an inclusive
environment within which students, staff, administrators and
faculty thrive. Individuals interested in advancing the
University’s strategic diversity goals are strongly encouraged to
apply. Reasonable accommodations will be provided for qualified
applicants with disabilities who self-disclose.
The person holding this position is considered a limited mandated
reporter under the California Child Abuse and Neglect Reporting act
and is required to comply with the requirement set forth in CSU
Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the
strength of the applicant pool.
If you are applying for a staff position, please note that you are
not eligible to work concurrently in a staff position and an
Academic Student position such as Graduate Assistant, Teaching
Associate, Instructional Student Assistant or a Student Assistant
Regular attendance is considered an essential job function.
Employee/applicant who submits an application for a position may be
required to successfully complete job related performance test(s)
as part of the selection process.
Online application/resume must be received by electronic submission
on the final filing date by 9:00 PM (Pacific Standard
Time)/midnight (Eastern Standard Time). Applicants who fail to
complete all sections of the online application form will be
disqualified from consideration.
California State University, Fullerton is not a sponsoring agency
for staff or management positions (i.e. H1-B Visas).
CSU requires faculty, staff, and students who are accessing campus
facilities to be immunized against COVID-19 or declare a medical or
religious exemption from doing so. Any candidates advanced in a
currently open search process should be prepared to comply with
this requirement. The systemwide policy can be found at https://nam10.safelinks.protection.outlook.com/?url=https%3a%2f%2furldefense.com%2fv3%2f__https%3a%2f%2fcalstate.policystat.com%2fpolicy%2f9779821%2flatest%2f__%3b!!gf3vtazamgbm8a!kalyyvf_oyavake6kmvkgvvmlsxbfidlr7t8x7ibay_eudbcoyy3z4np_nysdrowj02z%24&dat"
and questions may be sent to firstname.lastname@example.org
Application Deadline: Dec 15, 2022 (9:00 PM)
Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/521364/521364-graduation-specialistcollege-of-education-student-services-professional-iii