Associate Director, Student Conduct (4031)

Position Summary

The Associate Director is primarily responsible for overseeing, investigating, and adjudicating individual and student organizational conduct, supporting students through the process as well as the integration of restorative practices throughout the conduct process.

The Associate Director of Student Conduct will work as a liaison to collaborate and coordinate training to create leadership and intercultural competence opportunities to support student and staff learning and development. The Associate Director is to assist in the administration of a campus-based, transformative, student-centered student conduct system. The Associate Director has primary responsibility for maintaining the institutions case management software (Maxient Conduct Manager).

The responsibilities of this role are considered administrative in nature and must be performed with a high level of professionalism and judgement. The Associate Director must be capable of prioritizing issues efficiently and identifying effective means of resolution. The decisions made by the Associate Director have an impact on the entire NIU community and must be performed with consistency and fairness.

Essential Duties and Responsibilities

• Support the mission, policies, and procedures of the department and university. Investigate and adjudicate cases for individual student and student organizational conduct. Coordinate and lead student conduct program elements related to restorative justice practices in collaboration with all university departments as necessary.

• Develop and implement programs and training around restorative justice practices and mediation as alternative conflict resolution strategies. Counsel, advise, and refer students on student conduct matters including but not limited to their rights and responsibilities in the student conduct process.

• Coordinate departmental assessment initiatives and prepare routine reports for the Office of Student Conduct and the Division of Student Affairs. Coordinate and lead student conduct trainings. Administer the institutional case management software (Maxient Conduct Manager) to ensure seamless operation of the software for all the entities utilizing the software.

• Seek opportunities to work collaboratively with departmental, divisional, and campus partners through committees, liaison relationships, and other interactions. Ensure compliance with applicable laws in relation to conduct adjudication and on-going training.

• Assist with providing leadership and consultation in responding to student needs and campus issues. Serve as a Campus Security Authority and assist with the process of reporting crimes to maintain accurate and timely crime statistics to increase the overall safety of the campus.

• Serve as mediator (neutral observer) in applicable cases that can be resolved through voluntary resolution/mediation. Ensures the confidentiality of all student conduct records by supervising the maintenance and security of such records.

• Provides ongoing outreach and education for campus partners and community leaders (including students, faculty, staff, parents, and community members) involving student conduct matters.

• Serve as a resource to faculty, staff, and students who seek to resolve conflict. Serve as a Hearing Officer for matters handled by Student Conduct. Communicate and develop policies related to current legal trends and legislative updates in student conduct.

Minimum Required Qualifications (Civil Service)

CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER

• Master’s degree in higher education, student affairs or equivalent in a related field.

• Two (2) to three (3) years of professional experience in any of the following: case management, student conduct, residence life, and or Title IX.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

1. Attention to detail, able to handle critical and difficult situations, innovative thinker and solution oriented, excellent professional judgement, analysis/problem identification, strong interpersonal skills, and commitment to collaboration
2. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
3.. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
4. Skill in analyzing information and evaluating results to choose the best solution and solve problems.
5. Skill in scheduling events, programs, and activities, as well as the work of others.
6. Skill in oral and written communication.
7. Ability to adjust actions in relation to others’ actions.
8. Ability to listen to and understand information and ideas presented through spoken words and sentences.
9. Ability to apply general rules to specific problems to produce answers that make sense.
10. Ability to develop specific goals, plans to prioritize, organize, and accomplish tasks.
11. Ability to work effectively with staff, the public, and outside constituency groups.
12. Ability to effectively plan, delegate, and supervise the work of others.
13. Ability to utilize various computer software packages, such as Accounting Software, query, etc.
14. Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems.
15. Ability to analyze and develop guidelines, procedures, and systems.

Specialty Factors (Civil Service)

Preferred Qualifications (Civil Service)

• Three (3) to five (5) years of working experience as a part of a case management support team, experience working with college aged students and campus partners, and demonstrated passion for students’ development and learning.

• Demonstrated knowledge and skill with Maxient case management platform.

• Demonstrated ability to foster strong working relationships with internal and external stakeholders.

• Demonstrated ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds.

• Demonstrated knowledge of applied student development theories, counseling and intervention models, and student privacy/records laws.

• Demonstrated experience with data collection and analysis, writing executive summaries and drafting reports for review by other staff

• Demonstrated experience maintaining the Code of Student Conduct to ensure accurate and up-to-date campus information and applicable college student polices and resources, development content and maintain the Student Conduct website

• Demonstrated commitment and understanding of a diverse population of students.

Minimum Required Qualifications (SPS)

Additional Requirements (SPS)

Preferred Qualifications (SPS)

Physical demands/requirements

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date

Anticipated Appointment End Date

Percent of Staff Year

1.00

Standard Hours Per Week

37.50

Salary

$50,000 - $55,000/annual

Hourly or Semi-monthly Pay Rate/Range

$2,083.33-$2,291.67/semi-monthly

Earn Type

Salary

Application Procedure

Application Procedure

Application Procedure

Additional Position Details:

• Click on Program Coordinator for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
• Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
• Out-of-state candidates must establish Illinois residency within 180 calendar days after start date.
• Employment is contingent upon the candidate passing a criminal background investigation. They may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Application Review Details:

• Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, the part-time experience will be converted to a full-time equivalency to determine combined length of experience.
• If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts or certifications.
• After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
• Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.
• We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address and phone numbers. The information that you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.

Exam Details:

• The Civil Service examination for this classification is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience and special credentials/qualifications (licenses, etc.). In order to determine an appropriate rating for each examination, a review of a résumé, cover letter, university/agency official employment application, college transcript, copies of license/certification and any other relevant material may be required.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• If eligible for Veteran’s Preference Points, DD214/ DD215/ NGB22/ DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Special Instructions

Resume, Cover Letter, List of References, etc.

Quick Link to Applicant

https://employment.niu.edu/postings/67629

Is Background Check Required?

Yes

EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
TitleIXCoordinator@niu.edu
815-753-5560

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at ada@niu.edu .

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Safety and Security Report. Contact the Ethics and Compliance Office at 815-753-1649 for a hard copy.

Read the Fire Safety Report . Contact the Department of Environmental Health and Safety at 815-753-0404 for a hard copy.
Applicant Documents
Required Documents

1. Resume/Curriculum Vitae
2. Cover Letter
3. Transcripts (unofficial with official required at hire)
4. List of References

Optional Documents

1. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Are you currently a citizen or resident of the State of Illinois?
   • Yes
   • No
2. * Have you attached all transcripts to support the degrees you are submitting for consideration?
   • Yes
   • No
3. * How many years of experience do you have in this type of position?
   • 0-1
   • 1-3
   • 3-5
   • 5-7
   • 7+
4. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)
   
   (Open Ended Question)
   
   
5. * If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
   • Yes
   • No
   • Not Applicable