CRM Administrator, College of Arts and Sciences

Posting Details

Position Information

Fiscal Year
2022-2023
Position Title
CRM Administrator, College of Arts and Sciences
Classification Title
Senior Staff Assistant
Department
CAS Administrative Operations
Posting Number
P220360
Posting LinkEmployer
State
Position Type

Professional Appointment Term
Term
Salary Grade
SL3
https://www.ubjobs.buffalo.edu/postings/38026


Posting Detail Information

Position Summary

The College of Arts and Sciences at the University at Buffalo is seeking a CRM Administratorwho will regularly assess and make strategic and operational improvements and recommendations with Slate Technolutions.
You will serve as the primary technical and systems Slate expert the College of Arts and Sciences. The focus for this position will be:

• Optimize Slate for the College of Arts and Sciences. This includes ensuring data is accurate and timely to meet set deadlines.
• Create and manage permission groups for faculty and staff that is consistent with established workflows.
• Monitor and track applications by program and reconcile annual revenue share across 30 academic departments
• Administer central tuition residency process and configure fellowship nomination review process through Slate reader.
• Supervise central graduate application processing team members Create and provide Slate queries to be used by central processing team members and build admissions activity reports for DGS status updates.
• Report return on investment of digital marketing collaboration efforts by tracking conversions throughout the admissions funnel
• Configure and maintain an accepted student portal in Slate that interfaces with international student I-20 access and complements CAS yield enhancement efforts
• Execute and track data-driven branded and automated message campaigns for prospective students and applicants in consultation with Director of Graduate Enrollment

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages .

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo .

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications

• Bachelor’s degree
• 2 years relevant work experience
• Business acumen, ethical behavior, problem-solving with minimal direction, ability to deliver high quality work in a timely manner
• Proven hands-on, functional proficiency in CRM administration including but not limited to management, programming, coding, querying, and analyzing
• Excellent data ecosystem skills, including but not limited to good data hygiene, collection, organization, analysis and visualization
• Ability to quickly learn and use University and external technology, including but not limited to Slate and Adobe CMS
• Outstanding oral, written and presentation skills, team and collaboration skills, and able to work with a variety of stakeholders, including faculty, staff and College leadership
• Strong project management skills, ability to manage multiple projects concurrently and meet strict deadlines.

Preferred Qualifications

• Master’s degree in relevant disciplines like higher education administration, marketing or communications
• Proven hands-on administrative expertise in Slate or equivalent CRM tool for higher education, including but not limited to management, programming, coding, querying, and analyzin
• Proven hands-on functional expertise in University and external technology, including but not limited to Adobe CMS and Google Analytics

Physical Demands

Salary Range
$65,000 - $70,000
Type
Full-Time
Campus
North Campus
Posting Alerts

Special Instructions Summary

All application materials should be submitted via UB Jobs. Application materials submitted directly to the posting contact will not be acknowledged and cannot be considered.
Additional Information

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Is a background check required for this posting?
No
Background Check Notification



Contact Information

Contact's Name
Nicole Hayden
Contact's Title
HR Specialist
Contact's Email
nhayden@buffalo.edu
Contact's Phone
716-645-0729


Posting Dates

Posted
11/30/2022
Deadline for Internal Applicants
12/14/2022
Deadline for External Applicants
Internal Only
Date to be filled
12/19/2022


References

Number of References Required
3
Reference Cutoff Date

Instructions to Applicant

For more information, click the "How to Apply" button.