Assistant Vice President, Columbia College Global (Remote)

Assistant Vice President, Columbia College Global
Department: Columbia College Global
Location: Remote
Type: Staff, Full-Time

Diversity Statement:

Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.

Under the direction of the Vice President, Columbia College Global (CCG), the Assistant Vice President (AVP) for CCG manages the day-to-day operations of the CCG nationwide locations. While also serving as an advocate for and administrator of location operations. Responsible for the development of all programs that serve students at nationwide locations, oversight of locations in metro, community college and military installation setting, while also monitoring institutional compliance associated with these locations. The AVP also develops direction, processes, and principles of good practice for programs offered via the on-ground and online environments.

Essential Functions
  • Perform job duties in accordance with Columbia College’s vision, mission and values, and contribute to the development of the Columbia College Global Division.
  • Practice superior customer service.
  • Display respect and civility to all constituencies in all communications.
  • Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.
  • Successfully complete all Human Resources, Technology Services, and other departmental annual training as needed.
  • Fulfill additional responsibilities as assigned.
Responsibility Area One: Nationwide Location Management and Leadership
  • Provide strategic planning and direction for nationwide locations.
  • Provide leadership and support to Location Directors.
  • Routinely communicate with Location Directors via email, phone, and virtual/in-person meetings to ensure open channels of communication exist between campus and division administration and location leadership.
  • Conduct routine performance appraisals for Location Directors.
  • Review Location Directors staff evaluations.
  • Support annual budget planning for region level budgets in conjunction with Vice President.
  • Participate in hiring process and new hire transition for location directors and other personnel for CCG.
  • Support Location Directors with managing personnel issues.
  • Oversight of class scheduling across CCG locations, class sizes, and adjunct faculty.
  • In conjunction with Vice President assess and adjust location-level staffing levels based on enrollments and other mitigating factors.
  • Continually assess academic needs at locations in cooperation with Location Directors to better serve the communities in which they reside.
  • Acquire, develop, and maintain relevant and appropriate job skills through training or other opportunities for learning and development.
  • Participate in strategic and divisional planning process.
  • Support both regional and centralized location leadership conferences.
  • Stay up-to-date on current trends and developments in the field of higher education related to own work.
  • Ability and willingness to work evenings and weekends as needed
  • 50% travel to nationwide locations required.
Responsibility Area Two: Provide Central Support for Location Operations
  • Partner with Vice President of CCG to support efforts on lease negotiations for civilian locations, build-outs and relocation of locations, and MOUs for military and non-military hosted locations.
  • Review and approve location contracts for services (marketing, lawn care, cleaning, etc.) for Vice President’s signature.
  • Coordinate with International Center on international student services provided at nationwide locations.
  • Utilizing marketing research to support the expansion of nationwide programs, including coordinating physical startup of locations.
  • Partner with Office of Compliance to serve as primary CCG representative for compliance activities for CCG locations, including Higher Learning Commission site visits and state regulatory questions and activities.
  • Review of all public facing digital communication from CCG (websites, social media accounts, newsletters).
Responsibility Area Three: Nationwide Student Lifecycle Management
  • Partner with Enrollment Management & Marketing to implement programs and processes for the improvement of recruitment of students attending CCG locations.
  • Partner with Academic Advising to implement programs and processes for the improvement and graduation of students attending CCG locations.
  • Track historical enrollment trends for the purpose of developing strategic future plans for recruitment and retention
  • Review and advise on location-level marketing and recruiting plans.
  • Participate in commencement ceremonies and other special events nationwide, as appropriate.
Responsibility Area Four: Internal and External Collaboration
  • Serve as advocate for nationwide location operations and students with internal stakeholders including collaboration with Academic Affairs, Enrollment Management & Marketing, the Business Office, Plant and Facilities, and Technology Services.
  • Coordinate with Marketing and Recruitment and Admissions on CCG marketing and recruiting plans.
  • Collaborate with central service offices (EM&M, Registrar, Technology Services, Business Office etc.) to review, update, and improve College business processes.
  • Coordinate with the VP of CCG to represent CCG and the College at fundraising and alumni engagements.
  • Represent the institution and oversee involvement in external organizations that promote adult education.
  • When necessary, advocate for institution with regulatory and governmental agencies.

Required Knowledge, Skills and Abilities:
  • Ability to fluently read, write, and understand the English language.
  • Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
  • Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
  • Ability to review, understand, and use stats/data to make informed decisions.
  • Proficiency in using web-based technologies, including database systems.
  • Ability to work independently and in a team environment, with or without direct supervision.
  • Excellent communication, interpersonal, customer service, and organizational skills.
  • Ability to perform multiple tasks simultaneously with great attention to detail.
  • Management and supervisory experience, 5 + years.
  • Experience in project management with a willingness to perform support-level functions for office projects managed by this position.
  • Ability to engage with a variety of constituents
  • Master’s Degree
  • Management in distributed environments.
  • Use of communication tools (Teams, Zoom, etc.).
  • Higher education administration/management experience.
Preferred Core Competencies and Professional Experience:
  • Experience in marketing and recruiting for higher education.
  • Post-graduate education.
  • Management of multiple higher education locations and online education.
  • Extensive and documented experience in the administration of non-traditional higher education.
Supervisory Responsibility: Yes, Assigned Location Directors

Position Reports To: Vice President, Columbia College Global
Required Level of Education:
  • Master's Degree
Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.

Special Requirements (if any):
  • Ability to lift minimum 50 pounds.
  • Valid Missouri Class E driver’s license or the ability to obtain one.
  • Must meet and maintain requirements as an approved driver for Columbia College.
Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to stand for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.

Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.

This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.

Eligibility for employee benefits and perks is determined by employment status. For more information please see .

The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.

Review of applications will begin immediately and continue until the position is filled.

Columbia College is an equal opportunity employer.

In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.

Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.

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