Case Manager for the Office of Academic Integrity and Student Conduct

Auto req ID

60772BR

Job Code

S0356P FSS Student Services Officr II

Location

USA - MA - Cambridge

Business Title

Case Manager for the Office of Academic Integrity and Student Conduct

Sub-Unit

------------

Salary Grade

056

Time Status

Full-time

Union

00 - Non Union, Exempt or Temporary

Additional Qualifications and Skills

Experience working in higher education with knowledge of administration, academics, and student life. A Master’s degree is preferred. Must be proficient in utilizing software programs (including but not limited to: Maxient, Microsoft applications, Peoplesoft). This position requires excellent oral and written communication skills, discretion, and careful judgment in dealing with sensitive conversations and issues. This job requires the ability to pay close attention to academic and textual details and to manage information systems to keep track of complex cases and documents.

Department

Office of Academic Integrity and Student Conduct

Pre-Employment Screening

Criminal, Education, Identity

Job Function

Faculty & Student Services

School/Unit

Faculty of Arts and Sciences

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Basic Qualifications

• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years’ relevant work experience

Physical Requirements

• Sitting using near vision use for reading and computer use for extended periods of time

Working Conditions

• May be required to work nights and weekends
• This position is based in Cambridge, MA, however there is opportunity for hybrid work.

Position Description

The Case Manager in Office of Academic Integrity and Student Conduct (OAISC) will report to the Assistant Dean and Secretary of the Administrative Board and will evaluate student petitions and prepare and manage student conduct cases to be heard by the Administrative Board of Harvard College. This includes intake, investigation, policy review, documentation, and record maintenance for complex disciplinary cases involving highly sensitive student information. The Case Manager serves as a resource for students, faculty, and administrators to answer questions about the Administrative Board process and disciplinary procedures. The Case Manager will also assist in reviewing policies, updating the Student Handbook, the Administrative Board Manual, and analyzing data for the Annual Report.

• Collects case information for alleged violations of student conduct policies and prepares case dockets for review by Resident Deans and other members of the Administrative Board.
• Communicates with students, Resident Deans, House staff, OGC, ODR, Title IX Office, HUPD, external law enforcement, parents, and other constituents regarding petitions and disciplinary matters. This often includes confidential case information and providing students with redacted copies of the materials used by the Ad Board in resolving their case.
• Works with the Secretary of the Administrative Board to examine, review, and prepare the board materials each week and staffs Ad Board meetings as a non-voting member to provide consultation and support.
• Participates in reviewing policies, updating the Student Handbook, the Administrative Board Manual, and analyzing statistics for the Annual Report.
• Updates OAISC related communications for the Ad Board and Houses and updates Ad Board sections of the website.
• Serves as backup Case Manager to the Honor Council team if Honor Council Case Managers are unavailable.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.