Job No. 520950 Credential Analyst I or II

CLASSIFICATION TITLE: Credential Analyst I or II

• The skill level that the successful applicant(s) will be placed in is dependent on the qualifications of the finalist(s).

UNION CODE: R04

FT/PT: Full-time

PAY PLAN: 12-month

ANCTICIPATED HIRING RANGE:

Credential Analyst 1: $4,184 - $4,600

Credential Analyst II: $4,584 - $4,900

However, offer amount will be commensurate with candidate's experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE:

Credential Analyst I: $4,184 - $5,939

Credential Analyst II: $4,584- $6,510

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT:

FOR PRIORITY CONSIDERATION, applications must be received by November 27, 2022; however, the position will remain open until filled.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy [calstate.policystat.com] and questions may be sent to hr@campus.edu.

POSITION PURPOSE:

Under the general supervision of the Dean of the School of Social Sciences and Education, the Credential Analyst is responsible for a broad range of credentialing functions which include reviewing, analyzing, evaluating and processing applications for California public school teaching credentials and certificates. The analyst provides information, assistance and advice to students, staff and faculty pertaining to state standards, rules, regulations and requirements as determined by CCTC and the California Department of Education; responsible for adhering to the CCTC approved credential program requirements; maintain historic credential program related documentation related to CCTC program approvals, credential-related fees and subject matter program content.

DUTIES & RESPONSIBILITIES:

Credential Analyst I

Credential Application Review and Processing

• Review, analyze and evaluate credentials, Added Authorizations, Supplemental and Subject Matter Authorizations to determine credential eligibility for CSUB students.
• Review applications for credentials, checking for accuracy and completion of all state, CSU, and university requirements.
• Maintain thorough knowledge of all relevant credential requirements and policies determined by the CSU Bakersfield School of Social Sciences and Education, the California State University system, and the California Commission on Teacher Credentialing (CCTC).

Credential Program Administrative Support

• Provide support, advising and answer various inquiries, regarding the credentialing process, requirements and issues via phone, email, and in-person.
• Verify completion of program requirements to all inquiring school districts, and county offices.
• Provide information to staff and faculty regarding changes/updates in state standards, County Office of Education regulations and credential policies and procedures as needed.

Intern Program Support

• Assist prospective and current intern candidates with program information, policies, procedures, and application process.
• Review for internship eligibility and provide eligibility letters to intern candidates, districts, and county office.
• Respond to and maintain open communication with school districts and county office personnel.

Forms/Reports Maintenance & Distribution

• Receive and distribute CBEST, CSET and RICA exam reports to faculty and staff. Upload into PeopleSoft for processing.
• Receive and distribute appropriate CTC alerts, PSD News and Highlights.

Credential Analyst II

Process credential applications

• Develop and maintain thorough and comprehensive knowledge of all relevant credential requirements and policies determined by the CSU Bakersfield School of Social Sciences and Education, the California State University system, and the California Commission on Teacher Credentialing (CCTC).
• Run transcripts and fingerprint clearance certificates for credential applications
• Independently review applications for credentials, checking for accuracy and completion of all state, CSU, and university requirements.
• Review, analyze and evaluate Added Authorizations, Supplemental and Subject Matter Authorizations to determine credential eligibility for CSUB students .
• Submit credential recommendation to CCTC via online system .
• Prepare correspondence to credential students, school districts, county offices and CCTC.

Provide assistance to students, staff, and faculty including state standards, regulations, & requirements.

• Maintain credential completer data; files; historical documentation.
• Provide support and advising to various inquiries regarding the credentialing process, requirements and issues via phone, email and walk-ins
• Verify completion of program requirements to all inquiring school districts, county offices, and the CCTC.
• Provide relative information regarding changes/updates in state standards, County Office of Education regulations and credential policies and procedures with staff and faculty.

Provide support for intern program: candidates, districts and County Office

• Assist prospective and current intern candidates with program information, policies, procedures, and application process.
• Review for internship eligibility and provide eligibility letters to intern candidates, districts, and county office.
• Respond to and maintain open communication with school districts and county office personnel.
• Maintain intern candidate data; provide reports to faculty and county office.

Process and/or distribute state exam reports; CCTC alerts; APB Bulletins

• Receive and distribute CBEST, CSET and RICA exam reports to faculty and staff, upload into PeopleSoft for processing.
• Receive and distribute appropriate CTC alerts, PSD News and Highlights.
• Review All Points Bulletins (APB) and document as necessary.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE –

Credential Analyst I: Equivalent to one year of experience evaluating academic qualifications of applications for public school credentials, certificates, or permits.

OR

• Equivalent of two years of experience processing academic records to determine eligibility for admissions or degrees. One year of college level education (full-time equivalent) may be equated for up to one year of the academic record processing experience.

OR

• Equivalent of two years of experience performing technical, clerical, or administrative support duties involving formulation, revision or interpretation of academic requirements or courses. One year of college level education (full-time equivalent) may be equated for up to one year of the technical, clerical, or administrative support experience.

Credential Analyst II: Equivalency of two years of experience in the review, analysis, evaluation, or processing applications for teaching credentials, certificates, or permits.

Equivalency of one year of the above required experience may be equated with any combination of the following:

• Two years of experience processing academic records to determine eligibility for admissions or degrees. One year of college level education (full-time equivalent) may be equated for up to one year of the academic record processing experience

OR

• Two years of experience performing technical, clerical, or administrative support duties involving formulation, revision or interpretation of academic requirements or courses. One year of college level education (full-time equivalent) may be equated for up to one year of the technical, clerical, or administrative support experience.

SKILLS, KNOWLEDGE & ABILITIES (SKA's) –

Knowledge of State standards and requirements for the full range of teaching credentials.

Knowledge of educational practices related to employment of teachers with credentials, certificates, or permits in California school systems.

An understanding of the credentialing process.

Thorough knowledge of school internship programs; and a general knowledge of teacher preparation programs.

Knowledge of university internship programs.

Knowledge of teacher preparation programs.

Demonstrate customer service experience requiring a very high level of diplomacy and professionalism.

Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.

Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.

Excellent communication skills: ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.

Thorough knowledge of English grammar, spelling, and punctuation.

Ability to interpret, communicate and apply policies and procedures.

Demonstrate ability to maintain a high degree of confidentiality.

Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.

Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.

Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures.

Knowledge of PeopleSoft.

Must be willing to travel and attend training programs off-site for occasional professional development.

Must be able to work overtime, occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

Regular and reliable attendance is required.

PREFERRED QUALIFICATIONS:

Bachelor's degree (preferably in related area)

Experience with PeopleSoft.

Demonstrate skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: SEDENTARY WORK – involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Not Mandated

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.


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