Job No. 520543 Media Production Specialist II

CLASSIFICATION TITLE: Media Production Specialist II

UNION CODE: R09

FT/PT: Full-time

PAY PLAN: 12-month

ANCTICIPATED HIRING RANGE: $3,761 - $4,500

However, offer amount will be commensurate with candidate's experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $3,761 - $6,803

PAY BASIS: Monthly

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT:

FOR PRIORITY CONSIDERATION, applications must be received by November 9, 2022; however, the position will remain open until filled.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy [calstate.policystat.com] and questions may be sent to hr@campus.edu.

POSITION PURPOSE:

Within Academic Affairs, the main mission of Library Services is to provide and promote a full range of supportive, quality services to CSUB students, faculty, staff, and community members. We provide library patrons research, reserve and check-out assistance, lend and borrow items from other libraries, assist students at our AV campus with their research needs and assist library users on the use of library equipment.

Under the general supervision of the Interim Director of Library Operations and Development, this position is responsible for performing the full range of various library duties including but not limited to providing tech support and marketing for events and services held in the library, including graphic design, video streaming, and social media assignments as well as event set up/take down. The incumbent checks in/out library materials and provides assistance to library patrons at Check Out Desk. May supervise the work of Student Assistants. In addition, the incumbent serves as a resource for faculty, staff, students, and community as they utilize library services and attend events in the library. The incumbent may assist with library opening and closing procedures as required, including counting cash and securing the building. Schedule will vary, and includes evening and weekend based on library and event hours.

DUTIES & RESPONSIBILITIES:

A. Event Tech Support

• Independently provide equipment setup and take down for events in the library such as ceremonies, film screenings, lectures, panel discussions, special guest/author presentations, etc. Regularly exercise judgement and discretion to determine the need to work with IT for larger events that require more tech support.
• Set up and coordinate live stream events and equipment. This includes creating YouTube streaming pages, webinars, and Zooms using knowledge of mobile platforms and the use of devices for immediate posting and user interaction.
• Provide tech support to event host/administrator/department during in person events and during streaming by ensuring setup and connection of sound, microphones, TVs, and cameras. Ensures equipment is functioning properly and troubleshoots issues as they arise.
• Perform videography using thorough knowledge of gimbals, sliders, microphones, external monitors, mirrorless cameras, lighting contrast, post production, and interviews. This includes editing, postproduction, and creation of original content.

B. Library Social Media & Marketing

• Responsible for independently creating and editing content for social media postings and digital displays for the library using social media platforms and cloud services. Content is reviewed and approved by the Dean or Director of Library Operations prior to posting.
• Create and design signage and marketing materials for the library. Distribute print items to appropriate library area for other library personnel to physically post. Digital posts done via USB and cloud services. Collaborate with the campus print shop and/or IT media production lab when needed.
• Maintain library hours and announcements on library webpages, google and digital displays.

C. Security, Safety & Facilities

• Performs opening or closing procedures for the building. This includes conducting sweeps of all floors; securing money, valuables, doors, the 24-Hour Room, study rooms, stacks, materials, and elevators; and notifying patrons of impending closure.
• Reports damaged or failed equipment/software, furniture, light fixtures, or plumbing fixtures, elevator malfunctions and alarm failures to the Dean's Administrative Assistant or specified technician as needed.
• Notes areas which need cleaning or additional supplies and notifies the Dean's Office, Campus Copiers and/or custodial personnel to have the situation(s) addressed.

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Bachelor's degree in a related field and two (2) years of experience in technology support for events including knowledge of Adobe Suite, Microsoft Suite, DLSR and Mirrorless Cameras.

SKILLS, KNOWLEDGE & ABILITIES (SKA's) –

• Full proficiency in all technical aspects of work assignments including a thorough knowledge of functional area policies
• and procedures and applicable work methods.
• Ability to interpret library unit's policies and procedures and apply them accurately in performing work functions, as well as the ability to evaluate procedures and recommend changes.
• Working knowledge of institution's and library's policies and practices associated with the ethical use of and access to library and on-line resources.
• Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, such as word processing and spreadsheets, to perform technical work or assist patrons.
• Demonstrated problem solving and research skills to address standard and non-standard work problems.
• Demonstrated ability to compile and present information in an organized manner.
• Effective communication and interpretive skills to be able to assist in resolving patron problems and complaints, assess patron information needs, and orient and guide patrons in use of library resources.
• Ability to effectively provide lead work direction and training to student workers and an understanding of employment and payroll procedures related to student workers.
• Willingness to receive instruction and share knowledge
• Willingness to assist staff assigned to other functional areas with projects as needed.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Thorough knowledge of English grammar, spelling and punctuation.
• Ability to interpret, communicate and apply policies and procedures.
• Demonstrated ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure, policies and procedures
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
• Regular and reliable attendance is required.

PREFERRED QUALIFICATIONS:

• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: MEDIUM WORK- up to 40% of the activities involve sitting, standing, squatting, kneeling or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits.

ENVIRONMENTAL FACTORS: N/A

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Not Mandated

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.


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