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Tutoring Services Coordinator

University of North Carolina, Wilmington
North Carolina, United States
Salary Not Specified
Posted Date
Nov 29, 2022
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Posting Details

Posting Details

​Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy , Skillport , and the employee assistance program , many of which are offered free of charge.

Working Title

Tutoring Services Coordinator

External Link to Posting

Vacancy Number


Position Number


Location of Workplace

Main UNCW Campus


University Learning Center - 40230


Student Affairs - 40000 Division

Brief Summary of Work for this Position

To coordinate course tutoring support services provided by the ULC, primarily one-on-one and group peer support, including in-person and online academic support. Hire, train, and supervise a staff of peer tutors.
  • Manage one-on-one and small group, in-person and online content tutoring for university classes.
  • Select, supervise, train and review 25-40 undergraduate and graduate students working as peer tutors.
  • Maintain and execute tutor training certification program according to College Reading and Learning Association (or appropriate credentialing agency) guidelines.
  • Work directly with appointment system, inputting tutor availabilities and input/manage tutor profiles.
  • Engage in outreach to faculty, staff and students for Tutoring Services, including course presentations.
  • Develop and deliver presentations on behalf of Tutoring Services and the ULC ; represent the ULC at campus events.
  • Ensure student tutoring requests are fulfilled.
  • Consult with students who are removed from ULC tutoring.
  • Coordinate with academic departments to provide subject-specific large group Study Sessions.
  • Collaborate with ULC staff, especially the Director, department leadership team, and Coordinators, to administer ULC services and deliver effective student support.
  • Serve on various Student Affairs and University committees.
  • Maintain relationships with faculty, advisors and key personnel across campus to market programs and meet students’ needs.
  • Consult with other campus departments as relevant.
Minimum Education and Experience Requirements

• Masters degree in an academic area served by the center, Education, Higher Education Administration, or in a related field is required.
• Three or more years experience in academic support, higher education administration, or related field also required. Experience gained while pursuing degree(s) is acceptable.
• Experience teaching, supervising, and/or training students required. Experience gained while pursuing degree(s) is acceptable.
• A demonstrated understanding of and commitment to student-centered learning.
• Excellent written and oral communication skills.
• Ability to work independently.

Preferred Education, Knowledge, Skills & Experience
  • PhD in Education, Higher Education Administration, or related field preferred.
  • Experience teaching in higher education preferred.
  • Knowledge of theories, models, and practices of learning, especially collaborative learning, is preferred.
  • Knowledge of retention, persistence, and academic support theories and practices preferred.
Required Certifications or Licensures

Primary Purpose of Organizational Unit

The University Learning Center is committed to being a vital part of UNCW students’ education. Our academic support services are based on the principle that quality learning takes place when peers work collaboratively. With the support of our campus partners, we provide students a variety of learning opportunities that complement the classroom experience. We focus on high-quality individual and group student-centered learning, while providing our peer educators with a valuable pre-professional experience.

College/School Information

“Creating Experiences for Life”

The Division of Student Affairs consists of fourteen functional departments, each of which is responsible for providing a variety of student support, service, and educational programs which are accessible to all members of the university community. The staff members are dedicated individuals known for their passion and commitment to implementing programs and services that affect student development over the course of a lifetime. Student Affairs provides excellent delivery of student services that are responsive to student needs and promotes the quality of life and education both inside and outside the classroom. We build institutional traditions and lifelong affiliations through creative programs, vibrant student organizations, and a living/learning environment built on core values and uncompromising principles. The Division is a leader and primary spokesperson for students.

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings

Single Incumbent

Special Notes to Applicants

The Tutoring Services Coordinator position is posted until December 12, 2022. The recruitment process will begin early January 2023.

To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position. Also, please provide a cover letter that describes which specific skill set you are interested in and your work experience that will support being successful in this role. 3 or more professional references are required.

For more info/to apply visit Applications must be submitted through the online application system to be considered.

Months Per Year

12 Months


1.0 (40 hours per week)

Type of Position


Anticipated Ending Date if Time-Limited Positions

Job Posting Date


Posting Close Date

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. List of 3 Professional References
Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this opportunity with UNCW? (2022)
    • UNCW Website
    • UNCW LinkedIn Page
    • UNCW Twitter Account
    • UNCW Employee Referral
    • UNCW Instagram Account (UNCW_jobs)
    • UNCW Job Alert
    • Chronicle of Higher Education
    • Diverse Issues in Higher Education
    • Glassdoor
    • Higher Ed Jobs
    • Hispanic Outlook
    • Indeed
    • Inside Higher Ed
    • North Carolina Job Network
    • Women in Higher Education
    • Craigslist
    • Other

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