The W. P. Carey School of Business, Graduate Programs is
recruiting for a Coordinator to join the Program Operations
(student services) team in delivering program services to students
and faculty. The focus of this position is to work with and through
others, building and maintaining relationships, and working closely
and accurately within established guidelines of the unit, program
objectives and funding limitations. It requires someone who
can be aware of and responsive to students' needs and concerns in a
service-oriented work environment with professional communication
and confidentiality. This position is part of a larger team working
together to provide the best customer service necessary to build
and maintain strong relations with students and internal customers.
The primary responsibilities of this position include graduate
student support, faculty support, large and small-scale event
coordination, and execution of communications and daily operations
of the academic program(s).
Specialized Masters Program Coordinator
Specialized Masters programs are intensive, 9-month to 1.5 year
degrees that are designed for students from a variety of
backgrounds. Students range from busy working professionals
attending classes online or in the evenings to those attending full
time throughout the day.
The Student Services Coordinator has the following major
responsibilities for our masters programs, which may require
occasional extended work hours, including evenings and/or weekends,
as needed and in-state or out-of-state travel.
- Facilitates the student registration process.
- Ensures graduation paperwork is processed for students.
- Coordinates activities related to academic progress such as
academic probation, out-of-synch/off-track students, withdrawals,
and other student enrollment adjustments.
- Counsels and confers with students providing academic advising,
problem solving and resolution. Interprets and enforces program and
university policies and procedures. Serves as an information
resource for student services and affairs within the college and
- Coordinates textbook and ordering materials in collaboration
with other coordinators, academic units, accounting, and
- Works collaboratively with other departments and university
offices to ensure business needs are met.
- Provides assistance and information to faculty, staff and
outside organizations regarding function/program.
- Coordinates and maintains data for tracking and reporting
- Coordinates new student orientation programming.
- Oversees the coordination and implements student events for
- Conducts in-class announcements and office hours.
- Adheres to program budgets by managing program expenditures and
requests, preparing disbursement requests, proposals, and
approvals, where appropriate.
- Creates, documents, and maintains student service processes and
- Supports faculty in classroom environment
- Represents the WPC student services and serves on various
department and university committees.
Days and Schedule: Typical work schedule is Monday
- Friday, 8:00A.M. - 5:00P.M., with some evenings and weekends
required (based on program schedule and needs).
Bachelor's degree in a field appropriate to the area of
assignment and three years of related experience; OR, any
equivalent combination of education and/or experience from which
comparable knowledge, skills and abilities have been achieved.
- Evidence of a Master’s Degree in education, business or a
- Experience within a higher education environment in the
following areas: student advising; business and curriculum
processes; student engagement activities.
- Evidence of effective communication skills including
delivering presentations in a group setting
- Experience in work that requires attention to detail and
exposure to confidential records
- Experience with Microsoft Office applications ( i.e., Outlook,
Word, Excel, Access, PowerPoint )
- Demonstrated knowledge of student information systems
(Peoplesoft); online e-Education platform (Canvas)
- Experience with basic project management
- Experience composing, editing and proofreading written
- Activities are performed in an environmentally controlled
office setting subject to extended periods of sitting, keyboarding,
and manipulating a computer mouse (75%); required to stand for
varying lengths of time and walk moderate distances to perform work
- Frequent bending, reaching, lifting, pushing and pulling up to
25 pounds (15%)
- Regular activities require the ability to quickly change
priorities, which may include and/or are subject to resolution of
- Ability to clearly communicate to perform essential
- Regular use of standard office equipment including, but not
limited to: computer workstation/laptop (keyboard, monitor, mouse),
printer, fax, calculator, copier, telephone and associated
The W. P. Carey School of Business at Arizona State University is
one of the largest business schools in the United States with more
than 14,000 students pursuing undergraduate, master's, and PhD
degrees. Solutions for the planet mean developing problem-solvers
from around the globe. From our world-renowned faculty representing
six continents to thousands of outstanding students who join us
every year from around the world, the W. P. Carey School welcomes
diversity and encourages global thinking.
Within America’s largest public university, the W. P. Carey School
is committed to building a tight-knit community. Through small
classes, team-based learning, and individualized attention every
step of the way, your W. P. Carey experience is uniquely your
"The W. P. Carey School of Business educates tomorrow’s business
leaders, takes an entrepreneurial approach to learning, and
conducts groundbreaking research, in order to create positive
change on a global scale."
Arizona State University is a new model for American higher
education, an unprecedented combination of academic excellence,
entrepreneurial energy and broad access. This New American
University is a single, unified institution comprising four
differentiated campuses positively impacting the economic, social,
cultural and environmental health of the communities it serves. Its
research is inspired by real world application blurring the
boundaries that traditionally separate academic disciplines. ASU
serves more than 100,000 students in metropolitan Phoenix, Arizona,
the nation's fifth largest city. ASU champions intellectual and
cultural diversity, and welcomes students from all fifty states and
more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an
Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, protected veteran status, or any other
basis protected by law.