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Assistant/Associate Director of Financial Aid for Fairfield Bellarmine

Fairfield University
Connecticut, United States
Salary Not Specified
Posted Date
Nov 30, 2022
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Fairfield University is a co-educational, comprehensive Jesuit university with a 200-acre campus located along the scenic shoreline community of Fairfield, CT. The University is comprised of approximately 3,500 undergraduate and 1,200 graduate students pursuing degrees within 5 schools: The College of Arts and Sciences, The Charles F. Dolan School of Business, The School of Engineering, The Marion Peckham Egan School of Nursing and Health Studies, and School of Education and Human Development. As an expression of our Jesuit, Catholic mission and identity, Fairfield embraces a liberal humanistic approach to education, encouraging critical thinking, cultivating free and open inquiry, and fostering ethical and religious values.

Job Description:

DIVISION: Enrollment Management

DEPARTMENT: Office of Financial Aid

REPORTS TO: Executive Director of Financial Aid

BASIC FUNCTION: Advises and counsels students, parents and other interested parties regarding financial aid programs; Verifies student files in accordance with federal and institutional requirements; Processes financial aid appeals; Manages a project or set of projects directly related to the management of financial aid programs and collaboration with other offices on campus; Conducts on and off campus financial aid and financial literacy presentations; Participates in the growth and development of the department; Promotes safe and secure working conditions. Nights and weekends may be required during peak enrollment season and to support events being hosted by campus partners.

UNUSUAL WORK CONDITIONS: Exposure to highly confidential information

EDUCATION: Bachelor’s degree required

ABOUT THE POSITION: The Assistant/Associate Director of Financial Aid for Fairfield Bellarmine will lead the financial aid program processing for Fairfield University’s new academic initiative that will offer two-year associate degree programs when it opens in Fall 2023. The campus will be located at the site of the former St. Ambrose School on Boston Ave in Bridgeport, Conn. The candidate will spend sixty percent of the work week on the Bridgeport campus with the remaining forty percent of the work week on the Fairfield campus supporting main campus operations. The candidate will work with the Office of Financial Aid leadership team to develop the policies and procedures for students enrolled in the associate’s degree program and be responsible for the management of financial aid in accordance with federal, state and university policies for all students enrolled in the program. Additionally, the candidate will support main campus operations as needed.

RESPONSIBILITIES: Responsibilities include but are not limited to the following: financial aid advising and management and extensive program outreach and support.

Daily duties involve the following:
  • Providing outstanding customer service while demonstrating patience and understanding to students and families who are seeking and/or receiving financial aid;

  • Advising students about financial aid eligibility, application procedures, available financial aid programs, educational costs, and financial management strategies, including debt management and financial planning;

  • Counseling students and parents regarding financing an education at the university (heavy contact with students and families via e-mail, phone and in-person);

  • Managing a student caseload and reviewing student applications for accuracy to determine financial need and award aid in accordance with applicable federal, state, and institutional policies and regulations;

  • Calculating student award packages utilizing various software programs and federal, state and university resources, including gift aid and self-help; maintaining compliance with federal and state regulations and the internal policies and procedures of the university, and monitoring and verifying information with required documents;

  • Processing applications and corrections, need analysis, document tracking and evaluation of those documents; verifying accuracy of documents and consistency of financial aid data, federal tax transcripts, financial aid verification documents and student information, and generating award notifications or denying aid if ineligible; and

  • Federal, state and institutional reporting as needed.

  • Must be able to work occasional nights and weekends and must be available for presentations and outreach events with little notice.

  • Will support main campus operations as needed, including, but not limited to: verifying undergraduate files, counseling a small caseload of main campus students, and oversight of a financial aid program as assigned by the Executive/Deputy Director.

  • Will be required to participate in all staff meetings and training as directed.

  • Experience with PowerFAIDS financial aid software;

  • Possess a strong desire to provide the highest level of service to students and their families, have an energetic and positive approach to work, work independently as much as being a part of the financial aid team;

  • Candidates should possess strong communication skills;

  • Knowledge of federal and state aid programs and regulations; and

  • Spanish speaking a plus.

  • Perform other duties as requested.

Duties may be changed and/or be added at any time.


Enrollment Management - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.


The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions : If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions : If you need to upload more than 5 documents, please either combine them to upload or email them to
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