Position Details

Position Information

Posting Number

Position Title
Veterans School Certifying Official

Contract Length
12 months

Class Summary

The Veterans School Certifying Official is responsible for the effective administration of all federal and state Veteran and Hazlewood benefits programs in a timely and accurate manner. This position is responsible for the oversight and daily operations of the Veterans Center on campus.

Candidates Eligible to Apply

Position Type
Exempt Staff

Employment Status
Full Time

Position Funding Type

Posting Detail Information

Minimum Education/Training/Experience

· Bachelor’s degree in a related field from a regionally accredited college or university required.
· Minimum of three (3) years of direct experience in Veteran educational programs.
· Experience with SLS software, preferably Ellucian.
· Demonstrated experience interpreting complex state and federal policies.
· Experience working in higher education.
· Strong relationship building and organizational skills demonstrated by collaborating with multiple constituencies.
· Personal and professional commitment to diversity, equity, and inclusion ( DEI )

Preferred Education/Training/Experience

· Master’s degree
· Five or more years’ experience as a School Certifying Official at an institution of higher education that certifies more than 100 benefit users per semester.
  • Demonstrated experience working with Veteran Benefits in a higher education environment.
  • Demonstrated experience performing as a team player in measured deliverable situations.
  • Significant experience interpreting complex state and federal veteran policies.
Minimum Knowledge & Skills

· Performs difficult, complex technical and/or specialized office support work, which requires the exercise of independent judgment, the application of technical skills and a knowledge of detailed or specialized activities related to the area to which assigned and to prepare periodic or special reports.
· Applicable computer equipment and specified computer programs and applications.
· Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports; makes arithmetic or statistical calculations.
· Serve as liaison between students, staff, community and the College regarding federal, state, and institutional programs and guidelines as necessary.
· Performing technical, specialized, complex, and difficult office work.
· Supervisory principles and practices, training techniques and program management principles.
· Working with diverse populations.
· Communicating information to coworkers, supervisor, other College personnel, and the public etc. and to receive work direction.
· Providing excellent customer service, especially under difficult circumstances and situations.
· Making presentations to other groups (internal and external).

Preferred Knowledge & Skills

Experience with Datatel Colleague
Experience working with VAOnce

Licensing/Certification Requirements


Job Duties

· Promote external benefit programs available to veterans by hosting seminars/workshops for veteran students; compile, promote and distribute information to veterans regarding external benefit programs.
· Serves as the liaison for the veteran/eligible dependent(s) with the College’s administration and faculty and with other College departments in clarifying information or clearing discrepancies.
· Responsible for submitting all reports and for responding to audits in a timely and accurate manner.
· Counsel veterans/eligible family members on the various educational programs and assist veterans/eligible dependents with completion of application(s) for veteran educational programs.
· Respond to veterans/eligible dependents inquiries regarding status of certification.
· Act as the College’s certifying official with the Veterans Administration, the Texas Veterans Commission, and the Texas Higher Education Coordinating Board for all veteran educational benefits
· Monitor progress of veterans/eligible dependents while enrolled to ensure compliance with regulations and report changes as required.
· Submit the annual Hazlewood Database report to the Texas Higher Education Coordinating Board as required and the annual “Approval to Train Veterans” packet for the Texas Veteran’s Commission.
· Set up the Veterans Administration software program-VAOnce-with accurate data for each academic year and maintain information listed on the College’s website regarding veterans’ educational benefits programs and services.
· Hires, trains, and supervises all staff and VA college work-study students in the Veterans Center.
· Serves as the College’s advisor to the Veterans Student Club.

Physical Requirements

· No or very limited physical effort required.
· No or very limited exposure to physical risk.
· Work is normally performed in a typical interior/office work environment.

Minimum Salary Range

Mid Point Salary Range

Maximum Salary Range

Posting Open Date

Posting Close Date

Posting Will Be Open Until Filled

Special Instructions to Applicant

Please NOTE : All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification; you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online application.

EEO Statement

College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.

College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.

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Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
  3. Transcripts (1 of 3)
Optional Documents
  1. Letter of Recommendation
  2. Curriculum Vitae
  3. Additional Transcripts (2 of 3)
  4. Additional Transcripts (3 of 3)

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