The Associate Director of Enterprise Applications will demonstrate leadership and be responsible for operational services by ensuring continued reliability of enterprise applications through planned maintenance and support to business users.

  • Manage Enterprise Application service requests by seeking resolution through problem solving, research, troubleshooting and collaboration
  • Oversee the planning and execution of recurring annual processes
  • Direct staff in the execution of daily operations and internal projects
  • Evaluate existing technologies to maintain proper version control and patching and provide recommendations for upgrade or replacement
  • Lead efforts to maintain and improve documentation of applications, interfaces, and operational processes
  • Communicate with vendors, business users, and project managers on Enterprise Application efforts
  • Oversee testing and implementation of new functionality and system enhancements
  • Provide analysis of existing operational processes and workflows and recommend improvements or efficiencies
  • Develop standards and procedures for change management in Enterprise Applications
  • Provide status updates and reports to IT management on projects and operations
  • Collaborate with IT leadership in the planning and execution of tasks in the use of technology to meet both department and University goals
  • Assists with the support and development of third party and cloud based integrations for Enterprise Applications
  • Supports efforts for cybersecurity, data protection, business continuity and disaster recovery efforts within Enterprise Applications
  • Perform such other related duties that may be assigned.



The incumbent is not substantially exposed to adverse environmental conditions.


A Bachelor's degree in Information Technology, Computer Science, Business or related field. A minimum of six years professional experience in a technology related field and a minimum of three years supervising technical staff and operations. Candidate should exhibit knowledge and experience in the following: SQL query, programming, database management systems, on premise and cloud based enterprise system architecture.

Demonstrate the ability to:
  • Work effectively with Information Technology staff members, faculty and students in a collaborative and collegial manner
  • Demonstrate effective leadership and initiative
  • Ability to work independently
  • Manage and supervise staff
  • Lead others in administrative projects and operations
  • Exhibit strong analytical and problem-solving skills
  • Act responsibly by following issues through to resolution
  • Present excellent oral and written communication skills at both the technical and non-technical levels
  • Organize and prioritize multiple projects with the ability to meet scheduled deadlines
  • Focus on details
  • Provide reliable and dependable service during key projects and at critical times of the University calendar

Additional Information:

Salve Regina University offers generous benefits to eligible employees including:
  • health and dental coverage
  • life insurance
  • long-term disability
  • 403B plan
  • tuition benefits and more
Salve Regina University strives to provide equal opportunity in employment and education to all employees, students and applicants. No employee, student or applicant shall be discriminated against or harassed on the basis of race, color, national and ethnic origin, sex, sexual orientation, gender identity or expression, religion, disability, age, marital or parental status, military or veteran status, genetic information or any other basis protected by applicable federal or state law, in the administration of Salve Regina's employment policies, education policies, admission policies, scholarship and loan programs, athletic and other University administered programs. In accordance with Title IX, it does not discriminate on the basis of sex in any of its educational programs or activities. Salve Regina is also committed to making its programs and campus accessible to its visitors and compliant with all applicable non-discrimination laws.

Application Instructions:

Applicants must apply online for any open staff and faculty positions by providing a cover-letter and resume. Pre-employment background checks and reference checks are required of successful candidates. Salve Regina University participates in E-verify.


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