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Manager, Enrollment Services

Employer
West Valley-Mission Community College District
Location
California, United States
Salary
Salary Not specified
Date posted
Nov 29, 2022

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Manager, Enrollment Services

West Valley-Mission Community College District


Closing Date: 12/4/2022

Definition:
The Enrollment and Financial Services Department is seeking a talented leader to fill the position of Manager of Enrollment Services.

Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

Under the direction of the Dean of Enrollment and Financial Services, the Manager will organize, direct, and coordinate the operations of Admissions, Records and Financial Aid. The Enrollment Services Manager will lead a diverse and talented staff and demonstrate a commitment to the equity framework of community engagement, social justice, transparency, and cultural humility.

The Enrollment Services Manager will have comprehensive knowledge of regulations, policies, educational codes, and guidelines governing community college Admissions, Records and Financial Aid for the delivery of timely and effective services to students and faculty. As a team builder, the Enrollment Services Manager will champion innovation and continuous improvement to maximize service to Mission College students, faculty and staff.

Applicants who possess the knowledge, skills and life experiences to address the cultural and educational needs of a diverse student population are encouraged to apply.

Assignment:
This is a classified administrator position with an anticipated start date of December 6, 2022. This is an exempt, management position and is not subject to overtime.

Salary and Benefits:
Salary Range:Initial hire range: $ 118,880 - $126,610 annually (Administrative Salary Schedule, Range 11, Steps A-C).Annual salary step increases to maximum of salary range, $148,206 annually (Administrative Salary Schedule, Range 11, Step H).Benefits include:
  • Additional compensation: $1,500 for doctorate added to base salary annually, to be prorated on a monthly basis.
  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Employer-provided life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 22 days vacation leave accrued annually (25 days after 5 years).
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Professional development and renewal leave.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.

Minimum Qualifications:
Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff;
AND

Equivalent to a Bachelor’s degree from an accredited college or university with major course work in accounting, finance or related field;

AND

Five years of increasingly responsible experience in admissions & records or financial aid function at a college or university, including one year of supervisory responsibility.

Examples of Duties and Responsibilities:
Duties may include, but are not limited to, the following:

  • Recommend and implement section goals and objectives; establish performance standards and methods for either the admissions & records or financial aid unit.
  • Plan, develop and oversee the work of staff involved in either admissions & records or financial aid.
  • Evaluate operations and activities of assigned unit; implement improvements and modifications; prepare various reports on operations and activities.
  • Participate in budget preparation and administration; prepare cost estimates for budget recommendations; monitor and control expenditures.
  • Consult with faculty and administrators to assist in improved delivery of services to students.
  • Participate in the selection of staff; coordinate and conduct staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed.
  • Organize, coordinate and oversee the timely and accurate audit, input and validation of relevant data in various software programs.
  • May prepare and maintain the processes for a safe, petty cash, reconciliations, deposits, and signing off for the guard pick-up; may reconcile financial aid program accounts, including check transmittal and board of governor’s fee waiver adjustments.
  • May manage student loan collection activities; collaborate with relevant district staff to develop and administer a loan default prevention program.
  • Lead the troubleshooting of system software problems and implement recommendations for solutions; act as liaison with information systems staff regarding technology issues; supervise the setup, testing, and monitoring of the student systems module supporting admissions, records, and cashiering or financial aid.
  • Interpret policies and regulations regarding admissions, registration, collection of fees, or the awarding of financial aid funds; determine appropriate courses of action in unusual and complex circumstances.
  • Research and prepare technical and administrative reports and studies; prepare agenda items for submission to the Board of Trustees; prepare written correspondence as necessary.
  • Closely coordinate operations with other departments and actively work to integrate programs and services across departments; provide and receive integral support from other managers and supervisors.
  • Foster and maintain student-centered and equity-driven teams to embrace process improvements.
  • Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaint.
  • Build and maintain positive working relationships with co-workers, other district employees and the public using principles of good customer service.
  • Foster an environment that embraces diversity, integrity, trust and respect.
  • Be an integral team player, which involves flexibility, cooperation and communication.
  • Perform related duties as assigned.

For more information on this position and to apply, please visit our website at the following link: wvm.peopleadmin.com

Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741-2174 to arrange for assistance.

West Valley-Mission Community College District is an Equal Opportunity Employer.



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