Job No. 510119 Director of Facilities Management Services

Employer
California State University, Bakersfield
Location
California, United States
Salary
Salary Not specified
Posted Date
Nov 29, 2022
CLASSIFICATION TITLE: Administrator II

UNION CODE: M80

PAY PLAN: 12-month

SALARY RANGE: Commensurate with education and experience.

PAY BASIS: Monthly

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT:

FOR PRIORITY CONSIDERATION, applications must be received by February 27, 2022; however, the position will remain open until filled.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy [calstate.policystat.com] and questions may be sent to hr@campus.edu.

POSITION PURPOSE: Reporting to the Associate Vice President for Construction and Facilities Management Services (AVP), the Director of Facilities Management Services (DFMS) provides leadership, accountability, oversight, and strategic direction for the Facilities Management Services (FMS) departments including:
  • Planning, organizing, and directing the safe operation, maintenance and repair activities for the campus property including buildings and surrounding grounds located at the Bakersfield and Antelope Valley campuses in support of the university's mission
  • Leading and supervising to create a "best-in-class" work environment, delivery of services, and maintenance of property across all FMS departments including custodial, roads and grounds, trades (building and mechanical), energy and utility management, and fleet services.
  • Maintaining the physical property, machinery, and equipment.
  • Coordinating with the Director of Capital Planning, Design and Construction on standards necessary for new buildings and remodel of existing buildings that are consistent with campus systems sustainability and service efficiencies.

The DFMS is charged with providing strong leadership and management to FMS and maintaining a healthy culture of teamwork, transparency, and accountability consistent with the division of Business and Administration Services customer service philosophy. This position is responsible for the operations, maintenance and repairs of the campus buildings, grounds, and equipment. This position is responsible for the integrity, integration, and productive use of data relevant to the delivery of services and maintenance of the property for the campus community. The DFMS will ensure a "best-in-class" environment that provides proactive maintenance and repairs, timely response to work orders, and exceptional customer service.

DUTIES & RESPONSIBILITIES:
  • Management of facilities operations, maintenance, and repairs
  • Directs the basic support services of the facilities and campus community including computerized maintenance management, environmental safety and health, logistics, utilities, and maintenance and repair services. Responsible for facilities operation, maintenance, repair and regulatory compliance related thereto.
  • Supervises manager of custodial, manager of roads and grounds, and manager of trades.
  • Conducts daily inspections of work orders/projects in process to ensure timely and effective performances and use of resources.
  • Engages outside contractors and organizations as appropriate and within budget to supplement/compliment direct workforce. Develops the planning, scope, cost estimation, negotiation, execution and management of these outside contractors and organizations.
  • Develops and delivers cost effective and time efficient solutions for maintenance and operational efforts.
  • Prioritizes and plans spending within the approved budget.
  • Organizes or delegates the Facilities support services for major events such as Commencement, Convocations and similar campus-wide events.
  • Oversees and collaborates with various constituencies to identify, address and implement sustainable energy-efficient solutions on campus.
  • Ensures all personnel have training, professional licensures, and certificates updated as required.
  • Responsible for preventative maintenance data metrics, budget development and ongoing financial planning to ensure that priorities are established and met within appropriate budgetary guidelines.
  • Directs changes and improvements in work methods.
  • Develops performance standards for employees as appropriate.
  • Collaborates with campus administrators to minimize disruptions during maintenance and repair projects.
  • Develops plan to address backlog of deferred maintenance and mitigate future growth in the backlog.
  • Conducts periodic preventative maintenance/special inspections to determine the need for work to be done on the physical facilities of the university in order to maintain and extend their useful life.
  • Manages the operation of the computerized maintenance system, a sophisticated work order control, and inventory and information system.
  • Established customer service standards as appropriate.
  • Participates in professional organizations and maintains an understanding of current ideas, research and practices pertaining to FMS.
  • Fosters an organizational culture that rewards cooperation, communication and skill sharing.
  • Ensures that buildings and surrounding grounds are properly serviced and meet appropriate standards.
  • Leadership
  • Acts as a change champion
  • Leads courageously by addressing difficult issues.
  • Works to resolve issues at the peer level and takes measures to mitigate future issues.
  • Supports and moves new initiatives forward.
  • Identifies current and future challenges and proposes effective solutions.
  • Understands what issues require a "sense of urgency" and handles accordingly
  • Ensures confidentiality around sensitive issues.
  • Facilitates an environment that motivates, empowers, and inspires commitment from employees.
  • Demonstrates commitment to creating and sustaining a diverse and inclusive workforce.
  • Communicates effectively and with purpose.
  • Creates and implements methods for improving individual and team performance.
  • Works with a spirit of collaboration, inclusion, respect and collegiality.
  • Takes ownership of issues and demonstrates accountability.
  • Creates an environment in which employees are recognized for their accomplishments and contributions to the success of the team.
  • Builds competence in others through effective coaching, performance management and mentoring.
  • Supports and encourages professional and career development for employees.
  • Strategic Planning
  • Develops short-term and long-term goals for FMS.
  • Ensures the FMS goals align with various university plans including strategic plan, master plan, etc.
  • Measures results through appropriate identified metrics and responds accordingly.
  • Directs and oversee organizational improvement initiatives.
  • Encourage benchmarking, operational analysis and "best-in-class" practices.
  • Leads effort to increase customer satisfaction, improve internal business processes, and enhance organizational/individual capabilities.
  • Ensures efficient and effective use of reporting tools including TMA, ServiceNow, PeopleSoft, etc.
  • Assists AVP in providing organizational direction that supports the mission of the university.
  • Partnership
  • Ensures a campus community focused strategy in the delivery of customer service.
  • Builds effective strategic alliances internally and externally.
  • Collaborates with business partners in the achievement of university goals.
  • Initiates and develops strong working relationships with the campus community.
  • Demonstrates a commitment to diversity.
  • Disaster Service Worker
  • All MPP employees are considered Disaster Service Workers, (CA Gov. Code Section 3100), and are required to attend trainings and possibly hold a position in the CSUB Emergency Operations Center (EOC), as assigned.
  • OTHER JOB DUTIES
  • Perform other job-related duties and special projects as assigned.

  • REQUIRED QUALIFICATIONS:

    EDUCATION & EXPERIENCE
    • Bachelor's degree in Architecture or Engineering (Mechanical, Electrical or Civil).
    • Ten (10) years of progressively responsible professional and administrative experience involving facilities operations, management, and construction.
    • Eight (8) years of direct experience managing Mechanical, Plumbing, and Electrical work.
    • Four (4) years directly supervising the work of professional staff.

    LICENSES, CERTIFICATES, CREDENTIALS: Possession of a valid driver's license or the ability to obtain by date of hire.

    SKILLS, KNOWLEDGE & ABILITIES
    • Thorough knowledge of the maintenance and construction trades including but not limited to: carpentry, hardware, painting, plumbing, electrical, and HVAC.
    • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
    • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
    • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
    • Demonstrated leadership experience in establishing vision, goals, and directives to meet stated objectives.
    • Excellent communication skills: ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
    • Thorough knowledge of English grammar, spelling and punctuation.
    • Ability to interpret, communicate and apply policies and procedures.
    • Demonstrated ability to maintain a high degree of confidentiality.
    • Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
    • Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
    • Regular and reliable attendance is required.
    • Must be willing to travel and attend training programs off-site for occasional professional development.
    • Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

    PREFERRED QUALIFICATIONS:
    • Master's degree in Architecture or Engineering (Mechanical, Electrical or Civil).
    • Professional engineer.
    • Higher Education experience.
    • Demonstrated skills in a Work Order System (TMA, ServiceNow, etc.)
    • California State University experience.
    • Demonstrated skills in budget planning and management in a complex environment.

    PHYSICAL DEMANDS:

    LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

    ENVIRONMENTAL FACTORS:
    • Is exposed to excessive noise
    • Is around moving machinery
    • Is exposed to marked changes in temperature and/or humidity
    • Is exposed to dust, fumes, gases, or radiation, microwave
    • Drives motorized equipment
    • Works in confined quarters
    • Works in high places

    SPECIAL CONDITIONS:

    SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

    BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

    MANDATED REPORTER:

    General: The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

    CONFLICT OF INTEREST: A "designated position" in the CSU's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

    GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

    EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.


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