Director of Information Technology Consulting and Solutions
- Employer
- Colby College
- Location
- Maine, United States
- Salary
- Salary Not Specified
- Date posted
- Nov 29, 2022
View more
Job Details
Department:
Information Technology Services
Pay Rate Type:
Salary
Employee Type:
Job Summary:Office of Information Technology Services (ITS)
Full-Time, Exempt, Salaried, Administrative Staff Appointment
Reporting to the chief information officer in the Office of Information Technology Services, the director of information technology consulting and solutions is responsible for the implementation, technical support, and maintenance of a portfolio of enterprise software services which are essential to the operation of the College and serve to foster innovation in administration and academic processes. This position will lead Colby through a continued transformation from homegrown and customized applications to licensed cloud and on-premise solutions, a change in development and integration platforms, and through the next phase of modernization of the Enterprise Resource Planning (ERP) and Student Information System (SIS) platforms in Workday. The director leads College-wide teams through planning, solution evaluation, business process analysis, selection, implementation, and effective operational use. The director brings broad and deep knowledge of higher education to a role that champions the use of information technology in leading efforts to realize the mission and goals of the College. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Manage, guide, and directly support solutions processes
including the development of software, implementation, integration,
and management of cloud-based and on-premise solutions in service
to the business and academic mission of the College
- Lead a customer service-focused information technology
consulting and solutions team to provide technical support,
implement, integrate, and develop applications and data
transformation based on the College’s mission and goals
- Develop partnerships across the College with administrative and
academic leaders to collaborate on solution adoption and business
processes focused on strategic initiatives
- Oversee development projects from inception through
implementation to ensure timely, effective completion and
achievement of desired outcomes
- Manage, maintain, and provide technical and functional guidance
and hands-on support of the College’s software solutions, data
repositories, and interfaces to ensure availability and
accuracy
- Serve as a technology lead in the selection, implementation,
and roll-out of the College’s next student information system
(SIS)
- Manage ERP and related systems budgets, including the SIS
project budget, with oversight from the CIO and CFO
- Partner with the director of data and change management to
build business intelligence requirements and strategies focused on
operational reporting and decision support needs
- Serve as a technical point-of-contact in the College’s efforts
to build an institutional data warehouse
- Perform quality assurance to measure user satisfaction with
existing applications and seek opportunities to improve
services
- Stay current on new developments and best practices to
incorporate into operational management and planning for
application software,business process optimization, and
reporting
- Provide leadership to the Administrative Systems Advisory
committees
- Partner with the vice president and chief financial officer (VP
and CFO), chief information officer (CIO) and ITS leadership team
to develop overall IT strategy and IT roadmap
- Perform additional duties as assigned; duties,
responsibilities, and activities may change at any time with or
without notice
- Bachelor’s degree or the equivalent in education and
experience; advanced degree and certification preferred
- Minimum of seven years of technology related professional
experience in the selection, implementation, and management of
administrative software solutions is required
- Minimum of five years of supervisory experience and vendor and
partner management preferred
- Knowledge of the operational areas of higher education
administration; Workday HCM, finance, and student platform
implementation/experience preferred
- Excellent oral, written, and interpersonal communication
skills, including strong relationship skills
- Enthusiastic and results driven leader, manager, and proven
change agent
- Demonstrated talent to build alliances within and outside an
organization, and to maintain the highest standards of ethics,
integrity, dependability, and trust
- Creative, innovative thinker embracing collaboration and
partnership in developing solutions
- Ability to work collaboratively with ITS staff and campus
stakeholders of all levels of technical ability
- Expertise in leading complex technology projects, including
business process re-engineering, and application integration in a
hybrid (on premise and cloud) environment
- Proven ability to lead, manage, motivate, develop, and evaluate
professional IT staff
- Ability to work independently and as a member of a team,
establish priorities, and work collaboratively as a member of a
diverse community
- Effective time management practices, applied in a fast-paced
environment
- Excellent troubleshooting practices and the determination to
solve complex problems
- Working knowledge of project management principles
- Collaborative, constructive, and positive approach to
work
This position has frequent and direct contact with ITS leadership, peers and colleagues, as well as administrative and academic partners across the campus. This role requires managing relationships with third parties such as vendors and consulting contacts.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS :
General open office and campus environment. Position involves sitting, although frequent movement is necessary. Computer usage involving repetitive hand/wrist motion is also necessary. Work outside of normal office hours may be required.
CONDITIONS OF EMPLOYMENT :
Successful and satisfactory completion of a background check (including a criminal records check). All students, faculty, and staff who are present on campus must be vaccinated and boostered against COVID-19, unless granted an exemption or accommodation by the College .
TO APPLY :
Interested candidates should apply electronically by clicking the "Apply" button on the Colby Careers website. Please submit a letter of interest including salary requirements, resume, and the contact information of three professional references. Materials should be addressed to:
Director of IT Consulting and Solutions - Search Committee
Office of Human Resources
Colby College
5500 Mayflower Hill
Waterville, ME 04901-8855
Company
Founded in 1813, Colby College is the 12th oldest liberal arts college in the United States.
Distinctive in its offerings, Colby provides an intimate, undergraduate-focused learning environment with a breadth of programs presenting students and faculty with unparalleled opportunities. A vibrant and fully integrated academic, residential, and cocurricular experience is sustained by a diverse and supportive community. Located in Waterville, Maine, Colby is a global institution with students representing nearly every U.S. state and approximately 70 countries.
Colby’s model provides the scale and impact of larger universities coupled with intensive learning in a community committed to scholarship and discovery, multidisciplinary approaches to integrated learning, study in the liberal arts, and leading-edge programs addressing the world’s most complex challenges. Its network of partnerships with prestigious cultural, research, medical, and business institutions extends educational and scholarly collaborations, providing students with unmatched experiences leading to postgraduate success.
The College’s wide variety of programs and labs provides students and the community access to unique experiences: the Colby College Museum of Art, the finest college art museum in the country, and the Lunder Institute for American Art have made the College a nationally and internationally recognized center for art scholarship; DavisConnects prepares students for lifelong success by combining a forward-thinking liberal arts education with extensive internship, research, and global opportunities for all students regardless of their personal networks and financial circumstances; and the 350,000-square-foot Harold Alfond Athletics and Recreation Center, is the most advanced and comprehensive NCAA D-III facility in the country. In fall 2021, Colby opened the Davis Institute for Artificial Intelligence, the first such institute at a liberal arts college. Colby’s new Island Campus, consisting of Allen and Benner islands, gives Colby a significant presence on the coast of Maine for a wide range of academic programs and activities and undisturbed environments ideal for conducting interdisciplinary experiences.
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