*Application instructions are located at the bottom of the
page. Please apply directly through the University of Montana's
career portal UM Jobs at https://umjobs.silkroad.com/
for positions at the University of Montana – Missoula,
University of Montana Western (Dillon), and Helena
College. Do not apply through Indeed.com or use easy apply
through Indeed.com * .
The Department of Human Resource Services (HRS)
applications for a Computer System Analyst II
position reports to the Business Operations Analyst and is part of
the HRS/Payroll systems team. Team responsibilities include the
timely, efficient implementation of Banner Ellucian update
releases; analyzes and evaluates the effects and consequences
(intended and otherwise) of updates and determines optimum
implementation deadlines; and tests production database to ensure
the efficacy of the update.
Position reviews current utilization of Banner and makes
recommendations for possible implementation of new and/or unused
features for Banner HRS processing; works closely with the
HRS/Payroll systems team and compliance team to identify the cause
behind database errors and recommends/implements corrections; works
with the teams to implement new, and updated software requirements,
such as applicant tracking and time reporting; provides the
Business Operations Analyst with appropriate information regarding
third party system requirements; and explains and demonstrates
software solutions to users, and maintains a dialogue with them
throughout the testing and implementation process to review,
revise, and refine software testing and implementation.
Position will provide technical training and advice to user staff
at all levels; develop an understanding of the business of the user
offices, in order to be able to articulate the user perspective as
well as the information systems perspective; works with the users
to identify and solve problems in a variety of systems; acts as a
consultant to user offices on campus and at affiliated campuses;
creates and disseminates ad hoc reports; grants access to HRS
systems to external users within strict HRS guidelines; writes and
maintains user and system request documentation, such as
change/implementation request specifications, flow diagrams, file
layouts, data entry manuals, screen and print layouts, and
training/presentation materials; and participates in developing
standards for HRS systems usage, data dissemination, and
This position is designed for a Career Ladder and may progress to a
Computer Systems Analyst III as higher-level knowledge, skills,
abilities, and experience are attained.
After a period of training the incumbent will be able to:
- Perform system analysis work with an in-depth understanding of
the payroll and HRS data system.
- Collaborate confidently with teams across campus who either
impact the HRS system or request use of data from the HRS
- Effectively assist in the development of accurate documentation
and training materials for the functional users of the HRS
- Develop a thorough understanding of where data is stored, who
can use the data, and how to connect the data to produce accurate
- Ability to provide a solution-based approach to all projects
and to organize and prioritize multiple projects and changing
priorities with an understanding of critical deadlines.
- Ability to provide well-researched and documented solution
- Ability to communicate effectively with a wide variety of
individuals and groups with diverse backgrounds at all levels both
on and off campus, including demonstrated verbal, listening,
presentation, and written communication skills with the ability to
use Zoom, Teams, Outlook, and Skype.
- Ability to communicate with specific target audiences in both
technical and/or business user language.
- Demonstrated technical writing skills and the ability to
produce documentation for technical support staff.
- Skill in project management with the ability to plan and follow
through while keeping the team updated on progress.
- Demonstrated ability to establish and maintain productive
- Advanced skill in report writing systems such as SQL or Access
and be able to understand and apply integrated database structures,
Banner HRIS preferred.
- Must be able to demonstrate sound judgment; use
troubleshooting, analytical and critical thinking skills; and use
time management skills.
- Must be able to work independently and within a team
- Ability to follow University of Montana policies and procedures
in all areas.
- Ability to develop thorough knowledge regarding HRS/payroll
processing and employee data.
- Ability to develop and maintain positive, trust-based
relationships with departmental representatives and team
- Must be able to address ambiguous situations and information in
a positive, open, and thoughtful way.
- Ability to maintain a consistently professional, personable
- Ability to maintain complete confidentiality with all issues
discussed and managed in the HRS office.
- Ability to analyze information and determine an appropriate
course of action.
- Ability and desire to learn, grow, and develop work knowledge,
skills, and abilities.
- Ability to learn modern technologies and maintain technical
About the Department of Human Resource Services and UM
- Any combination of education, experience, knowledge, skills,
and/or abilities that equate to the level of a bachelor’s degree in
Computer Science or Information Systems or a closely related field,
plus a minimum of four (4) years of experience in programming and
analysis of business-related software preferred.
- Extensive working knowledge of and experience with relational
databases, such as Oracle and associated toolset, especially SQL
and PL/SQL preferred.
Human Resource Services is dedicated to providing support to
attract and retain a talented and diverse group of outstanding
faculty, staff, and professionals to create an organizational
climate that encourages a high level of professionalism, service,
performance, and dedication.
The University of Montana is flagship, research institution with
approximately 10,000 undergraduate and graduate students. It is
located in Missoula, a culturally vibrant community of about
75,000, surrounded by mountains and three rivers converge. Abundant
recreational opportunities in surrounding state and national
forests and nearby Glacier National Park and Yellowstone National
Park complement a thriving intellectual atmosphere. The University
of Montana offers eligible employees a generous benefits package
that positively separates UM from other local employers and offers
many programs and policies to support work-life balance for its
The University of Montana is an Affirmative Action/Equal
Opportunity employer and has a strong institutional commitment to
the principle of diversity in all areas. In that spirit, we are
particularly interested in receiving applications from a broad
spectrum of qualified people who would assist the University in
demonstrating its five priorities for action
: Place student success at the
center of all we do; drive excellence and innovation in teaching,
learning, and research; embody the principle of “mission first,
people always"; partner with place; and proudly tell the UM
To learn more about the University of Montana, Missoula, and the
State of Montana, please visit the links below.
Position Title: Computer System Analyst II
Position Number: 013340
Department: Human Resource Services
Full-time, 1.0 FTE (40 hrs/wk),
Monday through Friday 8:00 am to 5:00 pm, 12 months/year,
Six months minimum
Benefits Include :
mandatory retirement plan,
partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the
Offer of Employment In accordance with University
regulations, finalists for this position will be subject to
criminal background investigations. ADA/EOE/AA/Veteran's
Preference Reasonable accommodations are provided in the hiring
process for persons with disabilities. For example, this material
is available in alternative format upon request. As an Equal
Opportunity/Affirmative Action employer, we encourage applications
from minorities, veterans, and women. Qualified candidates may
request veterans’ or disabilities preference in accordance with
state law. References: References not listed on the
application materials may be contacted; notice may be
provided to the applicant. Testing: Individual hiring
departments at UM may elect to administer pre-employment tests,
which are relevant to essential job functions. Employment
Eligibility: All New Employees must be eligible and show
employment eligibility verification by the first date of employment
at UM, as legally required (e.g., Form I-9).
How to Apply
Application Deadline: Open Until Filled by 11:59
PM (Mountain Time)
Candidates are required to submit the following materials online
via "New Resume/CV" button below
A complete application Includes:
* Applying through Indeed.com or easy apply
through Indeed.com may result in submission of an incomplete
application. Applications may be removed from full consideration if
they are not complete with materials listed above under the "How to
Apply" section. It is the responsibility of the applicant to ensure
complete application materials are submitted and received by the
date listed above.
- Letter of Interest – addressing your qualifications and
experience related to the stated required skills for the position.
A general letter salutation such as “Dear Search Committee” or
“Dear Hiring Manager” is acceptable.
- Detailed Resume – listing education and describing work
- Professional References – names and contact information
for three (3) professional references.
Montana, United States