Parking Services Representative

University of Delaware

Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html


Job No: 498871
Work Type: Staff
Location: Newark
Categories: Public Safety, Security, & Emergency Services, Full Time

Pay Grade: 27N

Context of the Job:
Under limited supervision, serves as a uniformed member of Parking Services performing routine and diverse duties requiring independent judgment in the application of prescribed procedures and methods related to University parking rules and regulation and traffic direction. Takes corrective and/or enforcement action as required in accordance with established rules and regulations. Requires the exercise of tactful and assertive interpersonal communication skills.

Major Responsibilities:

• Patrols the campus to ensure university parking rules and regulation are being followed.
• Enforces parking regulation through education, citations and/or towing.
• Utilizes cones, barrels, tape and other traffic control devices to set up for events and to block off hazards within parking lots.
• Provides traffic control during events on campus.
• Maintains parking control devices including revenue control equipment, parking gates, and/or meters.
• Installs or assists with traffic control and/or parking signs and parking lot striping.
• Respond to complaints and/or customer service needs such as lockouts, jump starts, or tire inflations.
• Assists visitors, students or staff by providing information, directions or assistance.
• Train miscellaneous wage, student employees and/or other personnel.
• Maintains confidentiality of sensitive information.
• Participates in training and certification sessions.
• Assists law enforcement officers as directed.
• Performs other related duties as assigned.

Qualifications:

• Minimum of a high school diploma or GED and three years’ experience.
• Ability to communicate effectively and interact well with people of all ages and diverse backgrounds.
• Experience in dealing with public courteously, tactfully and fairly.
• Experience in carrying out verbal and written instructions; preparing clear, concise written and verbal reports.

Special Requirements:

• Possession of a valid motor vehicle operator's license. With or without assistance, be able to lift 50-75 lbs.
• Works in extreme weather conditions (heat, cold, rain).
• Ability to walk and stand for extended periods of time.

Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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