Testing Services Coordinator
Georgia Southern - Savannah
Join Our Team at Georgia Southern!
Georgia Southern is a dynamic university with three vibrant
campuses in Hinesville, Savannah and Statesboro serving the
communities in Southeast Georgia. As a Carnegie Doctoral/R2
institution, our world-class scholars instruct about 26,000
students in associate's, bachelor's, master's and doctoral level
degree programs. Whether you are seeking the charm of a small town,
the traditions of a historical/urban destination near the beach or
supporting our military service members and their families, Georgia
Southern offers its faculty and staff the best of all worlds!
Beyond an ideal location, there is a place for you to work in an
exciting environment abounding with opportunities for personal and
professional growth. We are steeped in tradition and devoted to
academic distinction in teaching, scholarship and service. In 2018
Forbes Magazine listed Georgia Southern, along with 10 other
Georgia companies or institutions, as one of America's Best Midsize
Employers. Georgia Southern University is passionate about serving
our region while preparing our students to be lifelong scholars,
leaders, and responsible stewards of their communities and the
Armstrong Campus - Savannah, GA
Testing - Academic Success Center
The Coordinator of Testing Services is responsible for the
day-to-day management of the test center, which provides efficient,
reliable, and timely test administrations to current and
prospective students of Georgia Southern, and other students and
professionals in the community and region. The Coordinator ensures
that the center adheres to the Professional Standards and
Guidelines for Post-Secondary Test Centers, as adopted by the
National College Testing Association (NCTA). This position delivers
testing opportunities to all Georgia Southern University locations,
off-site and on-site; and develops all related testing policies and
Coordinate the development, implementation, and administration of a
comprehensive testing program for the University. The coordinator
informs students, proctors, Test Center personnel, and other
stakeholders regarding software, hardware, and testing procedures,
coordinates the test scheduling process and test materials,
provides and assists with training and dissemination of
information, coordinates efforts to improve and refine usage of the
Testing Centers. This position reports to the Director of the
Academic Success Center.
- Ensure the hiring and employment of personnel.
- Supervise the selection, training, coaching, counsel, and
evaluation of the staff (testing specialist, graduate assistants,
and student assistants).
- Provide personnel training and work direction for assigned
- Ensure that staff and operations adhere to the NCTA
- Actively manage the overall testing program and
- Develop office policies and procedures.
- Continuously evaluate the overall testing program, processes,
- Develop and implement improvement processes and
- Serve as administrator of record with test companies.
- Review and negotiates testing contracts and agreements.
- Consult with the Legal Affairs Office on testing contracts and
- Uphold procedures to ensure exams are proctored according to
- Oversee the administration of all exams offered.
- Coordinate various aspects of the Testing Center, including
maintaining the website, test registration and availability,
scheduling of exams, maintaining a budget, developing the testing
schedule to meet the needs of all exams required, coordinate with
other areas on campus to ensure exams are being offered to the
- Coordinate and prepare testing sessions and schedules staff
coverage; communicate and publicize testing schedules; coordinators
special testing facilities; answer telephones and emails, schedule
test appointments, greet testers; provide informational materials
and respond to questions concerning testing issues; operate a
variety of office and computer equipment; use current computer
software in the performance of duties; order and receive test
materials/office supplies for the testing office.
- Utilize knowledge and understanding of admissions standards to
ensure full compliance with University and external policies, as
well as in recommending and implementing measures to improve
student academic success.
- Ensure the test security of all exams and monitor the testing
rooms at all times.
- Research and assess the testing needs of the region and the
implementation of new testing software/exams to offer that will
benefit the campus community and the regional area.
- Compile and distribute testing data and results to the
- Collaborate with Admissions pertaining to dual-enrollment
admissions and non-traditional testing along with regular
- Collaborate with coordinator on Statesboro or Savannah to
develop standard practices and policies (when possible) and
- Update and process all testing fees through TouchNet and
process all financial transactions.
- Monitor finances and maintains appropriate records (financial,
- Monitor the testing budget and forecasts budget needs.
- Troubleshoot all technical issues with computer testing.
- Install and update testing software.
- Three (3) or more years of related work experience
- Experience with computer networks and integrated
- Experience with assessment instruments at the college
- Knowledge and experience in FERPA, student development theory,
- Familiarity with student information systems, preferably
$49,400 - $52,500
This is an exempt position paid on a monthly
Required Documents to Attach
Knowledge, Skills, & Abilities
- Cover Letter
- Two (2) Professional References
- Consistently exhibit engaging customer service
Ability to work well in a diverse and inclusive environment through
commitment to equity, diversity, and inclusion
Proven proficiency with computers including Microsoft Office,
Google, and/or applications as required for specific position
- Ability to maintain confidentiality and secure sensitive
- Ability to work independently and collaboratively
- Ability to manage multiple projects simultaneously and meet
- Adhere to University policies and procedures to meet
Institutional goals and support University's mission for student
Apply Before Date
- Effective communication (verbal and written), organizational
and human relations skills
Open Until Filled
Application review may begin as early as November 26,
For more information or questions about a job posting, please
contact the Department of Human Resources by phone at (912)
478-6947 or by email at
For technical support, please call the Shared Services Center at
(877) 251-2644 or firstname.lastname@example.org
Conditions of Employment
Offers of employment are contingent upon completion of background
investigation including a criminal background check demonstrating
your eligibility for employment with Georgia Southern University,
as determined by Georgia Southern University in its sole
discretion, confirmation of the credentials and employment history
reflected in your application materials and, if applicable, a
satisfactory credit check. Applicants may be subject to a
pre-employment drug test.
Offers are made expressly subject to the applicable federal and
state laws, to the statutes, rules and regulations of this
institution and to the Bylaws and Policies of the Board of Regents
(BOR) of the University System of Georgia (USG), which are
available for your inspection upon request.
Legally authorized to work in the United States for the duration of
employment without assistance from the University.
Must be able to perform duties and responsibilities with or without
Georgia Southern University is a Tobacco and Smoke-Free
Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all
employees and applicant for employment without regard to race,
color, sex, sexual orientation, gender identity or expression,
national origin, religion, age, veteran status, political
affiliation, or disability. Individuals in need of reasonable
accommodations under the America with Disabilities Act to
participate in the search process should notify Human Resources:
Diversity, Equity, & Inclusion
Believing that diversity, equity, and inclusion contribute to
excellence in the workplace and to the quality of the University's
academic environment, Georgia Southern University is committed to
recruiting and retaining diverse faculty and staff to support,
promote, and serve a diverse student body and promote Inclusive
Excellence. Candidates from underrepresented groups, whose work
furthers the institution's Inclusive Excellence goals, and who
bring to campus varied life experiences, perspectives and
backgrounds are especially encouraged to apply.
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=251898&PostingSeq=1
- Must be able to perform duties and responsibilities with or
without reasonable accommodation
- Work generally performed in office environment
- Workweek may often extend beyond 40 hours to evenings and
- Travel required
- Required to use hands to finger, handle, or feel and talk or
- Stand; walk and sit; reach; and climb or balance and stoop and
- May be required to maneuver items weighing up to 15 pounds with
or without reasonable accommodation
- Required to observe testers in the testing rooms, inspect items
admitted into the testing rooms, and key in passwords to access