Shift Supervisor - Byrne Hall, Tuck Dining Services
- Employer
- Dartmouth College
- Location
- New Hampshire, United States
- Salary
- Salary Not Specified
- Date posted
- Nov 22, 2022
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Job Details
Position Details
Position Information
Posting date
11/18/2022
Closing date
Open Until Filled
Yes
Position Number
1011936
Position Title
Shift Supervisor - Byrne Hall, Tuck Dining Services
Department this Position Reports to
Dining Services
Hiring Range Minimum
$40,600
Hiring Range Maximum
$50,700
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Schedule
10.00pm-6.30am, Monday-Thursday, 8.00am-4.30pm Friday; Saturday/Sunday off
Two weekends per year required
Location of Position
Hanover, NH
Byrne Hall, Tuck Dining
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
Is this a grant funded position?
No
Position Purpose
To serve as a Shift Supervisor of Tuck Dining, ensuring smooth operation of service, customer satisfaction, and enforcement of safety and sanitary procedures and policies during afternoon, evening and weekend hours.
Description
Required Qualifications - Education and Yrs Exp
High School plus 3+ years' experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- Demonstrated ability to work in a fast-paced food operation and to make decisions under pressure.
- Excellent interpersonal and communication skills to deal effectively with customers and supervise employees.
- Strong organizational skills and ability to shift attention to changing details and maintain accuracy and timing of food preparation and work scheduling
- Knowledge of sanitation regulations and policies and the ability to obtain a sanitation certification.
- Knowledge of computer operations and familiarity with remote data terminals.
- Commitment to diversity and to serving the needs of a diverse community.
- Four plus years of general food service experience.
- Supervisory experience.
Amelia Heidenreich, Manager, Tuck Dining
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Special Instructions to Applicants
Schedule: 10.00pm-6.30am, Monday-Thursday, 8.00am-4.30pm Friday; Saturday/Sunday off
Two weekends per year required.
All Dartmouth College employees, whether working on-site or remotely, are required to be up to date with vaccination against COVID -19 (or to have received an approved exemption from vaccination through the Office of Institutional Diversity and Equity). Please visit https://dartgo.org/vaxpolicy for details. Compliance with this requirement is a condition of employment. Failure to meet this condition of employment within the first 30 days may result in Dartmouth in its sole discretion ending employment.
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/65934
Key Accountabilities
Description
Shift Operations
- Independently oversees and participates in the day-to-day shift operations, opening and/or closing of Byrne Dining and Tuck Coffee Shop.
- Primarily provides floor coverage 90% of shift, closing responsibilities require approximately 5%, administrative/office duties 5%.
- Independent responsibility for all Tuck Dining operations on a regularly scheduled basis as needed.
- Verifies cash in safe and register banks and sets up RDT (remote data terminals) cash registers.
- Assigns initial work and reassigns workforce as required to balance changes in customer service needs and timing of food preparation.
- May cover employee break periods.
- Enforces health and sanitation policies and procedures with concern to proper handling and preparation of food items and that quality and portion control standards are maintained.
- Ensures observance of liquor license laws, when appropriate.
- Responds to customer comments/complaints about quantity/quality of food, customer service, etc.; seeks to satisfy customer needs; refers issues to Manager when appropriate.
- Maintains cleanliness and general appearance of cafe/facility.
- Counts cash and closes out shift sales and prepares reports on receipts.
45
Description
Workforce Supervision
- Provides daily supervision to 20 union employees and 15 student and temporary staff. Trains new employees in all aspects of food service operations.
- Ensures adequate distribution of staff on each shift and independently determines when additional staff is needed.
- Communicates management policies and instructions to employees and relays employee concerns back to management.
20
Description
Inventory
- Maintains and analyzes daily inventory counts and makes out orders for specified vendors.
- Receives and stores deliveries and ensures that necessary supplies are stocked for the shift and that all stock is rotated. Generates reports on sales, product movement, etc.
- Monitors sales and recommends appropriate changes, based on high costs or lack of item popularity. Makes recommendations regarding menu development; may compute cost and price analysis.
- Works with other supervisors and managers in communicating information and in planning and making changes to cafe/facility procedures.
15
Description
Facility/Equipment Maintenance
- Maintains continuing surveillance over physical facility, ensuring all doors are locked, windows closed, storage areas secured, lights out, etc.
- Acts to preclude or terminate unauthorized/inappropriate uses of facilities and to intervene in and resolve disturbances.
- Notifies Security when assistance is needed.
15
Description
Miscellaneous
- Attends training seminars offered by the College and/or professional organizations to stay current with food service and supervisory policies and practices.
- Attends ServSafe training and renews certification as required.
- Sets customer service tone for the department to include addressing the needs of a diverse community.
- Assist with catering as needed.
- Works at other satellite areas within DDS as required.
5
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Talent Acquisition Consultant
- AbilityJOBS
- American Library Association
- CareerBuilder
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Dartmouth College Employment Website
- Glassdoor
- Internal Employee Referral
- HERC
- Higher Ed Jobs
- Indeed
- Inside Higher Ed Jobs
- National Black MBA Association
- Recruit Military
- Prospanica
- Valley News
- Other (Please specify below)
- Handshake
- If you answered 'Other' to the above question, please specify
here
(Open Ended Question)
Required Documents Optional Documents
- Resume
- Cover Letter
Company
Employment at Dartmouth
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