Director of Enrollment Management Analytics and Data

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.  To be considered for this position, all interested applicants must apply on the University of Michigan Careers website, Job Opening ID 227174. 

Summary

The Office of Enrollment Management at the University of Michigan is looking for a new Director of Enrollment Management Analytics and Data who will serve as the principal analyst; assuming leadership and full functional responsibility for the planning, development, implementation, evaluation and management of data related needs for the division. Reporting to the Vice Provost for Enrollment Management, the director is responsible for: executive reporting of enrollment management and other student data; enrollment research across the higher education landscape lending to U-M enrollment strategies and student success; and predictive modeling supporting undergraduate enrollment which connects the student lifecycle. The director will support leaders in optimizing data to inform our strategy. 

The University of Michigan is a premier public research university with over 51,000 students including 32,000 undergraduates, with a strong commitment to diversity, equity, inclusion and affordability. U-M is in demand and for fall 2022 received nearly 90,000 applications from first-year and transfer students from Michigan, the nation, and the world. The ideal candidate will have working knowledge and appreciation for highly selective public university admissions.

Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment (OEM) division provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, new student programs, records management, and student financial aid support functions for the university. 

Responsibilities

• Oversee the responsibility for planning, implementing, and evaluating data needs and maximizing collaborative culture across the Enrollment Management division. Serve as adviser to the Vice Provost for Enrollment Management and member of the senior leadership team. 
• Research and implement environmental scans to analyze student enrollment trends in the state of Michigan, nationally, and globally. Support the creation of models to predict enrollment, impact of financial aid on student decision making, and inform recruitment practices.
• Plan, develop, implement, coordinate, and evaluate cross-functional data projects. Consult with directors, functionally oversee and support three unit associate directors to analyze trends, forecast, and provide data sets. 
• Create and maintain statistical models of student persistence through the university and use those models to simulate the effect of proposed changes to practice, as well as to make short-term and long-term enrollment projections.
• Collaborate with leadership to ensure effective yield models, advise admission and financial aid decisions, and provide internal estimates of first-year and transfer enrollment.
• Monitor admission and enrollment data throughout the cycle to detect anomalies or changes in trends that could indicate changes in student behavior.
• Prepare executive level reports and presentations including graphical displays, often transforming complicated data sets into easy to understand data points.
• Gather, prepare, analyze, and report large amounts of data with accuracy to university decision-makers, upon request and in anticipation of needs.
• Lead, define, and develop original research projects addressing enrollment management questions and issues. Contribute to discussions regarding access and diversity in the context of admission, financial aid, and retention related concerns.
• Collaborate with Institutional Research and other departments across the university to create a common understanding of enrollment data analysis and reporting, definitions, and best practices.
• Integrate concepts and use data reporting tools available on campus and through third-party entities (e.g., National Student Clearinghouse, IPEDS, College Board).
• Develop and maintain a data reporting library and dashboards for publication, dissemination to stakeholders and in response to media inquiries. Prioritize, manage, and track enrollment management data requests.
• Make recommendations on the development and maintenance of analytical databases and computer-based information management and decision support systems.
• Assist with the coordination and participation in institutional data exchange activities and the preparation of peer comparison studies.
• Engage with industry peers, participate in relevant professional associations, and keep current of trends impacting enrollment management.

Required Qualifications

• Bachelor’s degree in math, social or applied science, or related field.
• Seven years of data analysis, modeling, and management experience at a higher education institution preferably in admissions, financial aid, or with other student records.
• Demonstrated ability to utilize advanced level statistical knowledge (SPSS, R, SAS or other software, methodologies, and theory) to collect and analyze complex data.
• Three or more years of progressive experience working with data mining and sophisticated modeling of data-informed outcomes.
• Comprehensive knowledge of statistics including inferential statistics, multivariate regression, predictive analytics, and graphical display.
• Experience with SQL, HTML, JavaScript, PHP, VP, and ASP, Cognos and Tableau; knowledge of Microsoft Word, Excel, Visio and Powerpoint.
• Advanced ability to present complex findings and recommendations in a clear concise manner, verbally and written, and convey ideas to non-technical and diverse audiences including faculty, staff, and executive officials.
• Strong problem-solving and management skills to develop and present solutions to multi-faceted issues in a creative manner. Ability to make decisions guided by the outcomes of past practices.
• Excellent writing and editing skills to prepare a variety of analytical reports, proposals, correspondence, procedures, agreements, and training documents.
• Excellent interpersonal skills to establish and maintain cooperative and effective relationships at all levels.
• Deep understanding of federal regulations, procedures, and guidelines involved in handling sensitive data (e.g., regulated student data related to Federal Financial Aid, Student Records/FERPA).
• Proven commitment to diversity and success in working with diverse constituencies to support data analytics and an equitable and inclusive campus environment. 

Other Helpful (Desired) Skills:

• Advanced degree in math, statistics, social or applied science, or related field.
• Advanced experience in enrollment management research, modeling, and analysis. Working knowledge of admissions and financial aid policies and data management.
• Familiarity with Oracle PeopleSoft, Slate, or other student information systems and customer relations software suites.
• Demonstrated knowledge of broader issues and trends affecting enrollment management in higher education.

Additional Information

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

This position may be eligible for flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed each term and subject to change dependent on the business needs throughout the course of employment.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.  More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.