Application Administrator

Position Title Application Administrator Position Number 097041 Department Information Technology Service - 205400 Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. Minimum Qualifications
Master’s degree in a related field of study; or relevant Bachelor’s degree and 0-2 years of related experience; or equivalent combination of education/experience. License/Certification Required
N/A Essential Duties and Responsibilities
The Application Administrator is an administrator of multiple application software. Primary work includes a range of technical responsibilities, including the design, development, testing, configuration, management, and subsequent implementation of these softwares. This work requires frequent communication with Business Analysts/Functional Users to coordinate changes, upgrades, and development.

Responsibilities include but are not limited to the following:

• Independently plan, organize, prioritize tasks and manage assignments.
• Analyze, develop, and prepare AppWorx and Eprint.
• Cross-training and support of enterprise applications.
• Solve reported problems with existing reports by researching the situation, consulting with other team members, and applying appropriate solutions.
• Support incoming data files from outside vendors and facilitate their entry into Banner.
• Assist with upgrades, patches, and account/access management.
• Consult with campus users to define project needs and resolve application problems.
• Perform administrative tasks such as completing time sheets.
• Attend and participate in training activities and User conferences to improve skills.
• This position will report to the manager of Enterprise Applications Administration team.

Suggested Salary Range $61,559 up to $68,000 Physical Demands of Position
Work for this office requires a predominance of computer workstation use. Thus, applicants must be able to spend long periods of time at a workstation. Other tasks are performed in an office setting, which requires the ability to perform normal office functions such as, telephone communications, filing, etc. It may, however, include light lifting, etc. to store office supplies or to prepare for training programs or special projects that require delivery of training materials or movement of tables, chairs or other light furniture. This position must be able to navigate campus to meet with clients and lead training programs.

All duties performed with or without reasonable accommodations. Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

• Cover Letter
• Resume

List a minimum of 3 professional references in the application AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056 Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community. Quick Link https://appstate.peopleadmin.com/postings/37334 Posting Number 201501057P