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Student Accounts Specialist

Employer
Middlesex College
Location
New Jersey, United States
Salary
Salary Not Specified
Date posted
Nov 18, 2022
Job Title: Student Accounts Specialist

Salary: $44,023

Department: Student Account Services

Pay Grade: CONFC

Reports To: Manager, Student Accounts

FLSA Status: Non-Exempt

Unit: Confidential

Opening Date: 11/17/2022

Closing Date: 12/1/2022 11:59 p.m.

GENERAL STATEMENT OF JOB



Helps and assists students with their accounts and other requests dealing with other areas of the Finance Division. Responsible for all aspects of third-party billing and waiver programs and for reviewing and validating students' vouchers through employers/sponsors within the student account financial system; reconcile and invoice third party vendors; receive and post payments to students' accounts accordingly; communicate with students' employers and government agency to exchange information and resolve issues.

SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions:

  1. Accountable for all aspects of the third-party billing and collections, Veteran payments, Chargeback billing and waiver programs.
  2. Maintains all third-party systems and prepares required reporting.
  3. Works closely with the financial aid department to ensure all student sponsorships are identified.
  4. Follow up with third party sponsors to determine the eligibility of the student refund.
  5. Applies third party and Veteran payments timely and reconciles student accounts with the third-party systems.
  6. Responsible for prompt and accurate posting of incoming Department Payments and reconcile and prepare the deposit.
  7. Manage In-county and Out of County Chargeback billing and waivers.
  8. Request third party payments after reconciling charges on student accounts.
  9. Processes approved adjustments to student accounts.
  10. Responsible for management of credit card disputes, returned checks payments, tracking uncashed refund checks and any needed check voids in the process to stop a check.
  11. Assists in the process of review for possible escheatment of funds.
  12. Actively engages with the billing processes and collection efforts.
  13. Assists with the refund of student payments process.
  14. Assist with student inquires and 1098-T tuition statement inquires.
  15. Provides student records to other finance department staff when requested.
  16. Performs other duties as assigned.




MINIMUM QUALIFICATIONS


  • Associate Degree;
  • Three years of experience in reconciliation/analysis work; and
  • Strong Microsoft Office skills with advanced knowledge of and experience using Excel with data extraction skills and Word.
PREFERRED QUALIFICATIONS


  • Bachelor's Degree in Accounting, Business, or related field;
  • Knowledge of financial system such as Colleague;
  • Knowledge of student accounts processing and reporting; and
  • Excellent written, verbal, and interpersonal skills with an ability to multitask.


PHYSICAL REQUIREMENTS



The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
  • Handling: Picking, holding, or otherwise working, primarily with the whole hand.
  • Hearing 2: Ability to receive detailed information through oral communication, and to make the discrimination in sound.
  • Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
  • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
  • Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
  • Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
SUPPLEMENTAL INFORMATION



SCHEDULE : Monday – Friday 8:30 a.m. to 4:30 p.m.

(Generally, with occasional shift work)

Work hours require flexibility

RETIREMENT : Pension Eligible.

NJ First Act



Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.

Equal Opportunity Employer



Middlesex College is an equal opportunity employer and prohibits discrimination on the basis of race, creed, color, national origin, ancestry, age, gender, marital status, familial status, religion, affectional or sexual orientation, atypical hereditary cellular or blood trait, genetic information, liability for service in the armed forces of the United States, or disability.

Affirmative Action and Compliance Statement



Middlesex College is firmly committed to a policy of Equal Opportunity and Affirmative Action. The College will implement this policy to assure that the educational programs, activities, services, benefits and employment opportunities offered by the College are available to all persons regardless of sex, race, creed, national origin, ancestry, nationality, color, marital status, civil union or domestic partnership status, affectional or sexual orientation, gender identity, age, handicap (and/or disability), service in the armed forces, atypical hereditary cellular or blood trait, genetic information, refusal to submit to genetic tests, or refusal to make available results of genetic tests, in accordance with State and Federal laws. All employees and students are expected to accept these principles and to reflect their spirit in everyday relationships with fellow employees and students. Inquiries regarding compliance may be directed to the Affirmative Action Officer, Middlesex College, Chambers Hall, 2600 Woodbridge Avenue, Edison, New Jersey 08818-3050.

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