Area Administrative Coordinator 046511
We are searching for an experienced Area Administrative
Coordinator 046511 at our Detroit campus location.
Wayne State University is a premier, public, urban research
university located in the heart of Detroit where students from all
backgrounds are offered a rich, high quality education. Our deep
rooted commitment to excellence, collaboration, integrity,
diversity and inclusion creates exceptional educational
opportunities preparing students for success in a diverse, global
Essential Functions (Job Duties):
Oversee residence hall and apartment front desk activities.
Responsible for the creation, management and maintenance of
resident information, documents and files, including key and access
management. Serve as main contact for students, parents, and guests
in relation to housing resources, key/access management,
guest/package management, damage billing, and work orders. Work in
coordination and collaboration with other staff and Community
Director(s). Serve as a member of the housing and dining operations
and finance team. Report to Director of Housing Operations.
Oversee front desk activities to include providing information and
resources to students and guests. Answer questions and resolve
issues. Provide functional supervision to Student Desk Assistants.
Coordinate Desk Assistant schedules. Review and correct student
timesheets and exception reports. Assist with the accurate and
timely payment of student staff. Manage the guests and package log
system. Assist with housing, facility, and student emergency
Create, prepare, manage, and monitor resident confidential
documents and electronic files including door and other key
records, move in/out forms and other housing documents. Upload and
conduct audits of documents in The Housing Director (THD). Provide
recommendations for process improvements.
Oversee and manage weekly occupancy audits and key access for
housing residents. Review key access for student rooms and
communicate with OneCard if there are electronic key or access
issues. Assist and coordinate duties with Community Directors
including development and distribution of area-wide housing
communication. Monitor follow up of resident information and
Assist with the preparation and inspection of rooms for resident
move in/outs, summer interns, camps and conferences move in/out.
Prepare and coordinate check in/out processes and documents for the
front desk. Review and verify that check in/out documents have been
Oversee the work order submission process and provide follow-up
information to resident work order inquires. Coordinate with
housing facilities to receive updates on room cleaning or work
Organize and prepare damage billing charges for residents. Process,
bill, and communicate to residents damage charges in The Housing
Director (THD). Resolve discrepancies. Manage the damage appeal
Coordinate with Community Director and supervisor to prepare and
send building-wide communications to residents with information
regarding housing assignment processes, deadlines, programming,
policies, and facility concerns.
Other duties as assigned.
Bachelor's degree or equivalent education and experience.
YEARS OF EXPERIENCE REQUIRED:
Minimum 2 year of experience in a college or university housing
organization or equivalent experience.
Three (3) to five (5) years preferred. Demonstrated experience
serving successfully in an administrative role.
H43 - Business Operations
H4330 - Housing
Job Type: Full Time
Job Category: Staff/Administrative
Compensation Type: Annual Salary
Salary Minimum: $39,332
Salary Hire Maximum: $47,197
Please visit our Housing and Residential life Website:
Job Openings: 1
Reposted Position: No
Reposted Reason: None (New Requisition)
Prior Posting/Requisition Number: 046511
Background Check Requirements:
University policy requires certain persons who are offered
employment to undergo a background check, including a criminal
history check, before starting work. If you are offered employment,
the University will inform you if a background check is
Equal Employment Opportunity Statement:
Wayne State University provides equal employment opportunities
(EEO) to all employees and applicants for employment without regard
to race, color, religion, sex, national origin, age, disability or
genetics. WSU encourages applications from women, people of color,
and other underrepresented people. Wayne State is an affirmative
action/equal opportunity employer.