Financial Aid Assistant

Financial Aid Assistant

About the Opportunity

SUMMARY:

The Graduate Financial Aid Assistant is responsible for providing the highest level of customer service to students, applicants and their families seeking information and/or assistance via email, phone or in person from Student Financial Services.

RESPONSIBILITIES INCLUDE:

• The Graduate Financial Aid Assistant also provides administrative and counseling support by assisting and resolving inquiries, contacting other university offices as needed
• Assisting with auditing of students' federal eligibility and aid awards.
• Responsible for the intake of financial aid paperwork and other disseminated materials for incoming and returning students.

MINIMUM QUALIFICATIONS:

• Associates degree required, bachelor's degree preferred.
• Two years of related office experience. Familiarity with computer systems to include working knowledge of Microsoft Word and Excel required.
• Knowledge and experience in customer service, strong organizational and interpersonal skills.
• Ability to work in a fast paced environment and ability to multi-task.

Position Type

Enrollment

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Financial-Aid-Assistant_R110695



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