Director, Counseling and Psychological Services (Administrator
III), Counseling and Psychological Services
California State University, San Bernardino
MPP, Administrative, At-Will, Full Time
California State University, San Bernardino is a preeminent center
of intellectual and cultural activity in Inland Southern
California. Opened in 1965 and set at the foothills of the
beautiful San Bernardino Mountains, the university serves more than
20,000 students each year and graduates about 4,000 students
annually. CSUSB reflects the dynamic diversity of the region and
has the most diverse student population of any university in the
Inland Empire. Seventy percent of those who graduate are the first
in their families to do so.
At CSUSB, you can:
- Build your future
- Work with the best
- Be your authentic self
- Focus on you
- Make a lasting impact
- Work for a purpose that is greater than your own
- Bring everything you are, become everything you want
CSUSB's Counseling and Psychological Services supports the
university mission of academic success and social justice through
promoting the mental well-being of CSUSB students, the campus
community, and the surrounding region. This is achieved through
mental health counseling, advocacy, and outreach and consultation
in a safe, supportive, and culturally informed environment.
Under the general oversight of the Vice President for Student
Affairs, the Director of Counseling and Psychological Services will
provide administrative oversight, leadership, and direction for the
Counseling and Psychological Services department. The Director of
Counseling and Psychological Services will manage the department's
fiscal, physical, health-care risk management, and personnel
resources, being the primary decision-maker regarding the
allocation of psychological resources to address student emotional
needs and overall wellbeing. The director will also supervise the
campus' Sexual Assault Survivor Advocate.
Responsibilities include, but are not limited to:
- Ensure compliance with Federal, State, California State
University, local, and professional standards, regulations,
procedures, and practices, while creating an environment that
provides continuity of care.
- Draft, recommend, and administer policies and procedures on the
campuses of the California State University San Bernardino
(encompassing the San Bernardino and Palm Desert campuses); carry
out the standards of the International Accreditation of Counseling
Services (IACS); and maintain the cooperative nature of the
interactions between the health, health education, and counseling
components. Additionally, the Director of CAPS will collaborate and
contribute to campus wide efforts (from ideation to program
execution) that address GI 2025 priorities, including student basic
needs and well-being, and additional efforts to support student
retention and student success. The Director of CAPS will partner
with the leadership of the Student Health Center in the operation
and maintenance of the Student Health Center building and its key
functional and technological infrastructure, including policies and
procedures for building security, development, and implementation
of long-range plans for building maintenance and repair, and
planning for growth in services to align with student
University and Community Relations:
- Lead all CAPS programmatic efforts that continue to serve and
respond to student mental health needs that embraces multicultural
diversity. The Director of CAPS will oversee CAPS student services,
comprised of short-term, individual, couples' and group counseling
that assists students with a wide range of concerns and
developmental/transitional issues; makes appropriate on- and off-
campus referrals; facilitates development and delivery of campus
outreach activities that promote mental health and wellness through
direct programming and services to students through workshops,
presentations and programs; develops MOUs with local agencies to
provide augmented services; develops and implements culturally
competent services; explores and implements innovative ways to
deliver effective services; oversees the development and
implementation of the student mental health emergency response
protocol to university crises; maintains technological currency and
provides administrative support to the implementation of the
electronic medical record keeping system.
- Serve as a member of the Campus Assessment, Response and
Education Team (CARE) and as a Senior Staff In-Charge (SSIC),
providing 24/7 response services related to student mental health
services. The incumbent will oversee the development and delivery
of workshops, presentations and programs in support of student
mental health and wellness to the university community; provide
education to the University regarding legal and other policy issues
related to providing and delivering mental health services;
establish and maintain collaborative working relationships with the
University Police Department, Housing & Residential Life, Basic
Needs, Student Conduct & Ethical Development, other applicable
campus entities, faculty, staff, administrators and community
agencies to assure adequate provision of mental health services
that support student development, academic achievement and study
success; manages referrals; provides consultation to faculty,
staff, administrators, parents, and other involved parties to
address concerns related to student mental health; develops and
implements multicultural initiatives.
- Steward collaborative campus and community partnerships to
increase access and awareness of mental health services for the
CSUSB community. The incumbent will identify opportunities to work
toward comprehensive and holistic services to expand and strengthen
programs and services.
- Develops and implements multicultural initiatives; engages in
fundraising activities and development of additional revenue
streams; maintains contemporary core competencies related to this
position by attending conferences, completing continuing education
units, reviewing pertinent literature, participating in
professional associations, and engaging in other professional
development opportunities; participates in the Division of Student
Affairs and University committees; provides training and
presentations for the University community; other duties as
- Actively participates in and contributes to staff planning and
evaluation of services, manage the recruitment and supervision of
all CAPS employees, promote and create opportunities for
professional development and complete performance appraisals. The
incumbent will provide clinical consultation to professional staff;
oversees the duties of the training coordinator over the
trainee/intern program; oversees the duties of the campus advocate
over the peer violence prevention program.
Student Services Delivery:
- Oversees the assessment of CAPS; evaluates the quality and
effectiveness of programs and services; implements best practices
in the field guided by a holistic and integrated health approach;
conducts research for quality improvement; implements appropriate
strategies for optimal operational efficiency; makes modifications
in response to changing student and University needs; compiles data
for annual reports and other reporting requirements.
- Provides direct counseling services.
- Other duties as assigned.
Full-time, At-Will, 'Exempt'
position, included in the Management Personnel Plan (MPP).
Application Review Deadline:
This position will
remain open until filled. The initial review of applications will
begin on October 19, 2022.
- Monday through Friday from 8:00 am to 5:00 pm, weekends and
evenings may be required.
Education and Experience
- Appreciation and commitment to diversity, equity, and
inclusion, with demonstrated efforts in striving cross-cultural
- Experience in clinical and/or outreach work with diverse
- Experience designing well-being and mental health initiatives
that incorporate multicultural diversity, inclusivity, and social
- Demonstrated innovative and effective leadership practices that
embraces diversity, equity, and inclusion.
- Possess experience in the provision of counseling services
within a college, university, or equivalent setting, demonstrating
leadership over operations and procedures, implementing and
maintaining compliance of policy and procedures, and experience
developing innovative strategies to improve service delivery to
benefit student well-being.
- Experience with crises and emergency situations, with the
ability to collaborate and provide efficient and effective
- Experience in training and supervision clinical staff within
the mental health field.
- Ability to manage fiscal and personnel resources to effectively
serve students and the campus community.
- Experience conducting process and outcome-based program
evaluations, interpreting findings and developing plans to
programmatically respond to evaluation data.
- Proven ability to effectively collaborate with others and
promote teamwork to optimize effectiveness/
- Knowledge of electronic medical record systems.
- Knowledge of related accreditation and certification
requirements (e.g., IACS).
- Exceptional interpersonal, group facilitation, program
development, verbal, and written communication skills.
- A Master's degree in Clinical Psychology, Counseling
Psychology, Counseling or Rehabilitation, Social Work, Marriage and
Family Therapy, or related behavioral sciences field from an
- Must be professionally licensed in the mental health field in
the State of California.
- Valid license to practice as a Psychologist in the state of
California, or if licensed in another state, eligible for
reciprocity per CA Business and professions Code Chapter 6.6
Article 3 § 2946 and must be licensed in California within one year
- Minimum of five years management and direct clinical experience
in a higher education setting.
- Experience in crises management and related areas of
- Valid state issued driver's license and mandated state
insurance liability coverage.
- Doctorate in clinical or counseling psychology or mental health
discipline is preferred.
- Working knowledge of CSU human resources, payroll, budget, and
related administrative processes and procedures.
- Knowledge and expertise in applicable laws, rules, guidelines,
and best practices relevant to a university counseling center.
- Successful grant writing and implementation experience.
Anticipated Hiring Range: $10,250 - $10,917 per month
Classification Range: $6,250 - $18,750 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. In our
commitment to diversity, we welcome people from all backgrounds,
and we seek to include knowledge and values from many cultures in
the curriculum and extra-curricular life of the campus community.
Our commitment to work toward an environment that values diversity
requires that we create, promote, and maintain activities and
programs which further our understanding of individual and group
diversity. We will also develop and communicate policies and
promote values which discourage intolerance and
The concept and dimensions of diversity are to be advanced and
incorporated into every aspect of university activity, including
student life, the curriculum, teaching, programs, staffing,
personnel training practices, research, community services, events,
and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the
following: race, ethnicity, religious belief, sexual orientation,
sex, gender identity, gender expression, ability, socioeconomic
status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with
the university as a whole. The president, in addition to a personal
commitment and involvement, may use the University Diversity
Committee, campus administrators, faculty, staff, and students as
well as other members of the campus community to implement
effectively the philosophy and intent of this statement.
A background check (including a criminal records check) must be
completed satisfactorily before any candidate can be offered a
position with the CSU. Failure to satisfactorily complete the
background check may affect the application status of applicants or
continued employment of current CSU employees who apply for the
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative
Action/Equal Opportunity Employer. We consider qualified applicants
for employment without regard to race, religion, color, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical
condition, disability, marital status, or protected veteran
This position may be "Designated" under California State
University's Conflict of Interest Code. This would require the
filing of a Statement of Economic Interest on an annual basis and
the completion of training within 6 months of assuming office and
every 2 years thereafter. Visit the Human Resources Conflict of
Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
To view full description and to apply, visit: https://www.csusb.edu