Associate Director, Admissions & Registration Services

We are seeking an Associate Director of Admissions & Registration Services. Reporting to the Director of Enrollment Management, the Associate Director of Admissions & Registration Services is an experienced, innovative, and thoughtful leader who has a strong understanding of best practices in student admissions, registration and records, and understands the impact of their role in a strategic enrollment management organization.  The Associate Director of Admissions & Registration Services ensures the integrity, accuracy, and security of all academic and educational records of CTY students and works with center partners to ensure compliance with federal and state regulations, as well as those of other regulatory agencies.  He / She will provide strategic planning and direction for the Admissions & Registration office and oversees all operations within that office, including the student information system, admissions and eligibility verification, registration, student academic records and the awarding of certification of completion, transcripts, and eligibility. The position is responsible for the oversight of the academic calendar and course management strategy (schedule of classes, catalog, and calendar). He / She will serve as a member of the Enrollment Management leadership team, contribute to strategic enrollment management planning, and is responsible, in part, for the execution and evaluation of a number of enrollment management initiatives.  This position will provide support to CTY leadership on an as-needed basis in order to facilitate the strategic mission of the organization.

Specific Duties & Responsibilities

• Manage, interpret and communicate enrollment operations to provide, information to the Director of Enrollment Management.
  

• Serves as a key representative for Enrollment Management on CTY 4.0 project.
• Provides oversight for all SIS and enrollment, admission & related systems enhancements, and version implementations.
• Assists with tracking enrollment trends to make data-informed decisions.
• Coordinates with the Director of Enrollment Management and center leadership to prepare appropriate policies and procedures.
• Maintains a strong understanding of end-to-end CTY strategic enrollment management processes.
• Organizes projects with various cross-functional administrative and academic teams.
• Oversees data entry into the SIS to ensure proper maintenance and accuracy of student records. Including, but not limited to, generating reports, analyzing student records data, communicating with appropriate constituencies, and ensuring updates are completed in accordance with policies, procedures, and/or standards to resolve inconsistent data.
• Provides leadership and guidance of the Admissions & Registration office.
• Oversees enrollment process from testing to registration.
• Leads office performance and process improvement process.
• Builds, documents, and ensures execution of all admissions, enrollment and registration-related policies.
• Serves as the main lead on FERPA to include ensuring all CTY academic records, forms, website, policies and procedures comply, providing faculty/staff training, processing open records requests, and resolving FERPA related inquires.
• Assists in the validation of data within the SIS as related to student academic records and admissions & registration activities.

Physical Requirements

• Ability to sit in a normal seated position for extended periods of time.
  
• Dexterity of hands to operate a computer keyboard, mouse pad, and other office machinery.
  
• The incumbent will be required to communicate regularly via telephone, face-to-face, and via electronic conferencing.
  

Special Knowledge, Skills & Abilities

• Computer proficiency and technical aptitude.
• Microsoft Word, PowerPoint, and Excel.
  
• Microsoft Outlook, MS SharePoint.
• Box and other technologies for workflow management.
  

Other Requirements

• Knowledge of laws and governmental regulations that guide a Registrar’s Office Knowledge of FERPA (Family Educational Rights and Privacy Act.)
  
• Responsible for supervising four employees.
  
• Ability to make independent judgments that have a significant impact on the organization.
  
• Strong analytical and judgment skills.
  
• Ability to read, write, and speak the English language in an understandable manner.
  
• Must be able to work independently and possess the ability to make independent decisions.
  
• Must be able to follow written and oral instructions.

Minimum Qualifications

• Bachelor’s Degree required.
• Three years related experience required.

Preferred Qualifications

• Master’s Degree with 5 - 7 years’ experience in Registration preferred.
• Exceptional experience with student information systems.
• Exceptional written and verbal communication skills.
• Superb organization and planning skills with robust project management experience.
• Strong attention to detail, analytical and problem-solving abilities.
• Prior supervisory experience is required.

Classified Title: Associate Director Enrollment Services
Working Title: Associate Director, Admissions & Registration Services
Role/Level/Range: ACRP/04/ME
Starting Salary Range: Commensurate with experience
Employee group: Full Time
Schedule: Mon - Fri / 8:30 am - 5:00pm
Exempt Status: Exempt
Location: Hybrid/Mount Washington Campus
Department name: Admissions & Registration Services
Personnel area: Academic and Business Centers

NOTE:

This position requires U.S. Citizenship or Legal Permanent Residency.

This position does not offer sponsorship.

This hybrid position must be worked from Baltimore, MD.

This position requires three years minimum of higher-education academic admissions, enrollment, and registration experience.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm