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Admissions Specialist

Employer
Johns Hopkins University
Location
District of Columbia, United States
Salary
Salary Not Specified
Date posted
Nov 7, 2022

We are seeking an Admissions Specialist. The Admissions Specialist position leads the admissions processing and document management processes for the Office of Summer and Intersession Programs (OSIP) and the Advanced Academic Programs (AAP) in the Krieger School of Arts and Sciences. Additionally, this position provides administrative key support in areas such as administrative troubleshooting, triaging student requests in SEAM, and detecting and resolving conflicting information between two systems that are part of the application process, Slate and SIS, to ensure a seamless applicant experience. The Admissions Specialist is also responsible for maintaining and supporting a refund process for application and OSIP fees.

Specific Duties & Responsibilities

  • Process sensitive student records accurately and timely for both AAP and OSIP.
  • Prioritize tasks in a fast-paced professional environment.
  • Ensure a high level of customer service in the applicant and student experience at OSIP and AAP.
  • Work collaboratively across OSIP and AAP particularly with the Admissions team.
  • Convey complex divisional, department, and university policies and procedures to ensure compliance.
  • Independently perform a wide range of operational tasks related to AAP and OSIP.
  • Maintain comprehensive understanding of university student services, such as Office of International Services (OIS), Financial aid and Student Accounts.
  • Demonstrate flexibility throughout the academic year to handle additional duties as assigned.

Special Knowledge, Skills & Abilities

  • Excellent organizational, written, and oral communication skills.
  • Strong customer service skills.
  • Excellent computer skills.
  • Must be detail-oriented and accurate.
  • Ability to handle a high volume of work, to prioritize and work efficiently.
  • Must be team-oriented and work well with others.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Three years administrative/academic related experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • General knowledge of procedures in enrollment services preferred.
  • Ability to learn Slate, SIS, and Microsoft Office.

Classified Title: Academic Services Specialist
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: $17.95 - $25.30/hr (Commensurate with experience)
Employee group: Full Time
Schedule: M-F 9am-5pm
Exempt Status: Non-Exempt
Location: Hybrid/District of Columbia
Department name: ​​​​​​​AAP Administration
Personnel area: School of Arts & Sciences

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:


JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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