Administrative Specialist, Center for Student Success and Retention

Position Title: Administrative Specialist, Center for Student Success and Retention

Department: Center for Student Success and Retention

Advertised Pay: 13.25/hour

Location: Washburn University

The screening committee will review all applications submitted by November 19, 2022

Position Summary: The Administrative Specialist for the Center for Student Success and Retention (CSSR) is the initial point of contact for students, faculty, staff, and community members seeking assistance from Academic Advising and Prior Learning and Testing. Regularly serving as the first point of contact at Washburn University for current, prospective, and returning students, along with community members, the CSSR Administrative Specialist is responsible for providing prompt and exemplary customer service. The Administrative Specialist provides general administrative support to Academic Advising and Prior Learning and Testing.

Essential Functions:
· Provides high-level customer support both on the telephone and in-person for students, faculty, staff, and community members seeking services from Academic Advising, and the Center for Prior Learning and Testing
· Schedule and check in students seeking academic advising in an efficient and effective manner according to unit policies and processes
· Assists with the scheduling and proctoring of different types of examinations in the CPL&T (i.e.; ACT, Accuplacer, CLEP, DSST & Departmental)
· Processes payments received in the CPL&T
· Provides administrative assistance to support special projects, events, groups, or committees within the CSSR, and/or in collaboration with other campus and non-campus partners
· Performs other job-related duties as assigned or as appropriate

Required Qualifications:
· High School diploma, GED, or equivalent
· One year of full-time equivalent work experience or education, or a combination of experience and relevant education that equals one year of full-time experience
· Proven interpersonal skills with the ability to interact effectively with the public and coworkers
· Effective organizational, communication, and Microsoft office skills

Preferred Qualifications:
· Two years of experience providing administrative support or completion of a course of study at the postsecondary level
· Bachelor’s Degree

Full time, Hourly, Mon-Fri, 7:30am - 4:30pm

A Background Check is required

Washburn is an EOE and is dedicated to providing a student-centered and teaching-focused academic and work environment. We seek candidates who are committed to Washburn’s efforts to create a campus climate that fosters the growth and development of a diverse student body, and we encourage applications from members of groups that have been historically underrepresented and/or marginalized in higher education.

Washburn University provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, religion, age, national origin, ancestry, disability, sex, sexual orientation, gender identity, genetic information, veteran status, or marital or parental status.

Washburn University is committed to providing reasonable accommodations to applicants for employment. If you are an applicant who needs a reasonable accommodation to participate in the application or interview process, please email benefits@washburn.edu or call 785-670-1538 at least five (5) business days in advance of the date you need the requested accommodation.