To enrich education through diversity, The College of New
Jersey is an Equal Opportunity Employer. The College has a strong
commitment to achieving diversity among faculty and staff, and
strongly encourages women and members of underrepresented groups to
Job Title: Senior Business Analyst - Records
For non-unit positions, salary commensurate with experience and
is accompanied by a competitive benefits package.
The Office of Records and Registration is seeking a full time
Senior Business Analyst for Records and Enrollment. The position
reports to the Associate Director for Records and Enrollment, and
is a key member of the Records and Enrollment team. The Senior
Business Analyst (SBA) supports the Records and Enrollment Team in
researching, documenting, and implementing best practices for
student records and student enrollment, and in designing and
executing end-user training initiatives for students, faculty, and
- Work collaboratively with the Associate Director to maintain
setup in the Peoplesoft student records module (PAWS); to research,
propose, and test enhancements within the module; as well as to
test and validate PAWS integration with other campus software –
including, most notably, the upcoming integration project with
Civitas Scheduling and Registration.
- Assist in planning and crafting communication and training
materials for campus-wide use, including assisting with web-page
edits and maintenance through Wordpress; creating and updating
Qualtrics-based office forms; and monitoring Ivy Chatbot
- Independently maintain and document a number of student records
business processes, including batch processes for Term Activation,
Student Groups, Term Honors/Dean’s List, and GPA
- Serve as a liaison to TCNJ’s Information Technology teams,
working across divisions to maintain, secure and upgrade PAWS.
Coordinates testing both for scheduled Peoplesoft upgrades, as well
as independent enhancements and customizations to the Student
- Receive PAWS security and access requests through email, phone,
and the IT ticket system; review such requests and determine
appropriate level of access before re-routing the request as
needed. Serve as a first point of contact for troubleshooting
requests, responding to and/or triaging inquiries.
- Occasionally provide transactional support to the team in
high-volume periods, such as assisting with student enrollment for
new first-year students. Additional tasks or projects may be
assigned to support the day-to-day functions of the office.
About the Office of Records and Registration:
- A Bachelor's degree.
- Strong customer service in a technology-based
- Strong analytical skills.
- Proven ability to work both independently and as a team
- Ability to successfully engage in multiple initiatives
- Strong administrative and organizational skills including use
of technology and web-based applications, and ability to learn new
Through innovation, teamwork, and accountability, the Office of
Records and Registration strives to provide excellent standards of
effective and efficient service and satisfaction. In order to
accomplish this mission, our office is committed to ensuring the
integrity of the TCNJ degree, and dedicated to working in
partnership with faculty and staff to uphold college policies in an
equitable fashion. We foster an environment for students, alumni,
faculty, staff and our community constituency that promotes the
realization of the College’s shared values and core beliefs. The
Office's themes include: Leveraging Technology, Improving Services
(Business Processes), Improving Advising Resources towards
Increasing Retention and Graduation Rates, and Utilizing
Information towards Better Decision Making.
Persons with disabilities may request reasonable accommodations
in order to perform the essential functions of the position. If the
requested accommodation(s) cannot be made because it would cause
the employer undue hardship, the applicant may not be eligible for
- Final offer of employment is contingent upon the successful
completion of a background check and reference checks.
- Residency requirement: In accordance with the New Jersey First
Act P.L. 2011 c.70, effective September 1, 2011, new public
employees in certain positions (faculty exempt) are required to
obtain New Jersey residency within one (1) year of employment.
Applicants must meet the requirements listed.
TCNJ is a highly selective institution that has earned national
recognition for its commitment to excellence. Founded in 1855, TCNJ
has become an exemplar of the best in public higher education and
is consistently acknowledged as one of the top comprehensive
colleges in the nation. TCNJ currently is ranked as one of the 75
"Most Competitive" schools in the nation by Barron's Profiles of
American Colleges and is rated the No. 1 public institution in the
northern region of the country by U.S. News & World Report.
TCNJ was named the #10 value in public higher education by the
Princeton review in 2009 and, in 2006, was awarded a Phi Beta Kappa
chapter - an honor shared by less than 10 percent of colleges and
universities nationally. A strong liberal arts core forms the
foundation for programs offered through TCNJ's seven schools - Arts
& Communication; Business; Education; Humanities and Social
Sciences; Science; Nursing, Health, and Exercise Science; and
Engineering. TCNJ faculty members are teacher-scholars who share a
commitment to liberal learning. TCNJ is located within an hour, by
train, of New York City and Philadelphia. The College's campus is
set on 289 tree-lined acres in suburban Ewing Township and is known
for its natural beauty and has 39 major buildings.
As a member of The College of New Jersey Community, you will be a
part of an exciting and rewarding public university career.
Eligible full-time employees will be able to take advantage of a
generous benefits package that includes health, welfare, and
retirement benefits, including:
To view a comprehensive list of benefits available to employees,
visit our Health Benefits
Plans and Programs page to learn more!
- Comprehensive benefit plans covering medical, dental and
- Generous leave entitlements program and Energy Savings
- Employee Tuition Waiver and Reimbursement Program
- Pension, retirement, and deferred compensation plans, group
- Employee Assistance Program (EAP)
- Employee affinity groups
- New Jersey State Employee Discount Program
- Access to extensive learning opportunities
Qualified candidates should apply online at: firstname.lastname@example.org
and submit a
letter of interest, resume (CV), as well as the names and contact
information for three professional references. Applications will be
considered until a viable candidate is selected.
If you are applying under the New Jersey "SAME" program, your
supporting documents (Schedule A or B letter), resume (CV), as well
as the names and contact information for three professional
references by the closing date listed above to: email@example.com
. For more information on
the SAME program visit their website at: https://nj.gov/csc/same/overview/index.shtml
, email: SAME@csc.nj.gov, or call CSC at: 833-691-0404.