Cloud Engineer

About College of the Holy Cross:

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.


Job Description:

Reporting to the Director of Infrastructure Operations, the Cloud Engineer is responsible for ensuring our cloud and on-premise server infrastructure environment is well designed, resilient, and supported. This position provides long-term strategy planning to ensure platform capacity meets future requirements including planning for remote hardware and communications facilities and the development and implementation of methodologies for system analysis, installation and support. This role is also responsible for managing the relationship with our managed cloud infrastructure services provider.

Major Areas of Responsibility

• Establish and maintain oversight over the College's managed cloud infrastructure provider, ensuring services meet the College's expectations through:
  • Enforcement of service level agreements and other contractual obligations
  • Establishment of key performance indicators
  • Review of documentation and runbooks
  • Monitoring of costs
  • Managing project-based activities and pipelines
  • Working with the Asset Manager, ensuring that College on-premise server infrastructure is current and well supported, and that lifecycle management is budgeted and accounted for.
• Develop controls to ensure optimal platform services utilization, as well as cost efficiency.
• Be an expert resource on cloud service offerings (AWS), cloud infrastructure topology, and the interconnects between on-premise and cloud infrastructure.
• Assist our third party service providers in the management of our on-premise infrastructure, and planning for the future of those environments.
• Manage the relationship with our third-party server and cloud infrastructure management provider, ensuring they are meeting their responsibilities and that we are meeting ours.
• Assist software developers with development and operations (DevOps) needs and requirements.
• Other duties as assigned.

Requirements:

• Bachelor's degree in Computer Science and at least 7 years of relevant experience
• Expertise and certification in Amazon Web Services (AWS)
• Experience working with third party service providers is a plus.
• Strong communication, team building, and collaboration skills required.
• Higher education experience is preferred.
  

To mitigate the spread and effects of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full, up-to-date vaccination (including a booster dose once eligible) by an FDA-approved COVID-19 vaccine before beginning employment, unless an accommodation exempting the applicant from this policy has been granted. Applicants who wish to request an accommodation based on a disability or sincerely-held religious belief should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information in your application materials.


Additional Information:

This is a full-time, exempt level position. The College is committed to providing competitive market pay for its employees. The annual salary for this position ranges from $85,000 - $95,000 and is commensurate with experience and qualifications. The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
• This position may be eligible for a hybrid work arrangement
• NEW - condensed summer 4-day work week
• Tuition benefits
• Wellness programs & ongoing Training and Development opportunities
• Generous paid time off
• Free parking and free use of the athletic/fitness facilities.
• Click here to learn more.

College Description

The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.

Region Description

Worcester is a city of approximately 200,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities which you can read more about here .

The College of the Holy Cross is an EEO/AA/Disability/Vets Employer.

A member of the Higher Education Consortium of Central Massachusetts (HECCMA).

To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits

Holy Cross Benefits at a Glance PDF for download: click here


Application Instructions:

Please attach a cover letter addressing the position requirements along with your resume.

In your cover letter please address how your work supports the College's mission as a Jesuit, undergraduate liberal arts college (see http://www.holycross.edu/mission ) and its core commitment to diversity and inclusion. For more information, please visit http://holycross.edu/diversity .